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The AI Shift in Enterprise Digital Transformation

As businesses integrate AI into their digitalization roadmaps, transformation matures from incremental upgrades to systematic change. Enterprises are rethinking how they can align technologies, talent, and strategies to automate repetitive work, learn from data, and personalize...
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Powering Scalable CX Through Enterprise Tech Services

In the modern business landscape, brand loyalty depends not just on what a business delivers, but also on how it provides that offering. As expectations get shaped by instant gratification and seamless digital interactions, Customer Experience (CX) is built by everything an...
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Enterprise Digital Transformation: The 2025 Competitive Edge

Advances in the digital playing field are at a new level in 2025 and will only get more dynamic. Today, small and medium enterprises (SMEs) can access the infrastructure, tools, and actionable insights once reserved for industry giants. Smoothly performing hardware,...
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Cloud-First Acceleration Through Digital Transformation

Every enterprise today understands the need for digital transformation (DX). That said, they also realise that reaching new milestones in this journey is not easy. Many initiatives start enthusiastically, only to slow down as siloed data, legacy systems, or rigid infrastructure...
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Five ROI Metrics for Enterprise Tech Services: The CriticalRiver Approach

In times when every dollar spent on technology (and other functions, too) must lead to measurable value, enterprises are under pressure to justify investments with tangible outcomes. According to Gartner, the global enterprise tech spending across industries is estimated to...
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All, Utilities

By CriticalRiver

Innovation In Utilities Industry

Customers have gotten sophisticated – technologically speaking and want.. nay.. DEMAND that their utility provider catches up. “Everything is on...

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All, Salesforce

By CriticalRiver

SuiteSuccess for SuiteCommerce

A better Way to Do Ecommerce for all types of Industries, BusinessesWhat is SuiteCommerce: NetSuite SuiteCommerce links every step of a...

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All, CEO-Corner

By CriticalRiver

CIO Marathon Conference

Our CEO Anji Maram attended the CIO marathon conference held at Silicon Valley Capital Hub, San Jose, California on Oct. 17, 2019. This is in...

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All, Digital Transformation

By CriticalRiver

Success story: Telecom Company

The Success Story – How CriticalRiver Empowered A Telecom Giant Transform Their Customers’ Digital Experience Journey In a digitally-driven world we...

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All, CEO-Corner, Uncategorized

By Anji Maram

Selfless Acts of Kindness

” Be unattached, expect nothing in return, attachment comes only where we expect a return, love shines in freedom alone ”, Extolled by Swami...

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