Enabling customers connect the DIGITAL DOTS,


Proudly sponsors the High Tech Golf Challenge for Special Olympics
Northern California’s (SONC) Signature Golf Fundraiser on Oct 19th, 2020


Digital Transformation Trends for 2021 & Beyond

Oracle Digital Solutions to meet Digital Expectations

Connected-Customers, and Employees Digital Experience
Personalized, Customized Solutions, Fuelling Growth
Success Stories
A Large Petroleum is DIGITALLY TRANSFORMED with Oracle HCM Cloud to create a seamless connected employee digital experience, minimize costs, maximize ROI.
A renowned Semiconductor company reduces support man-hours by 50%, increase productivity by 67%, resulting in higher end-user adoption with Oracle E-Business Suite


Creating 360-degree UNIFIED DIGITAL EXPERIENCE for Utility  Enterprises to build customer loyalty and drive new revenue opportunities.

Success Stories
A Large Publicly Owned Utility in Texas Transforms the Customer Experience through Integration of Disparate Systems and Implementation of Oracle’s Customer Self-Service Solution (DSS)
CriticalRiver helps a government entity integrate its digital assets, modernize utility systems, and streamline processes to deliver a superior customer experience.

Salesforce Digital Platforms Implementations

Creating 360-degree UNIFIED DIGITAL EXPERIENCE Enriching Customer Experience, Build Loyalty
Success Stories

Salesforce Community Cloud Digital Experience, Digital Experience Platform Empowered a large California-based manufacturer automate sales cycle, track revenue, Eliminate losses, fuel growth

Cypress Semiconductor, a large manufacturing company significantly increases revenue, shortens sales-cycle with Pardot Marketing Automation Digital Platform, implemented in 6 weeks

Cloud Transformation

Empowering enterprise with strategic migration, optimization and Cloud deployments roadmap across AWS, Azure, Google and Oracle Cloud.

Driving security, stability and scalability with Multi-Cloud management

Success Stories

CriticalRiver helped a large Australia-based Hi-Tech Company Reduce Operational Cost by 45%, Enriched Customers’ Digital Experience with Cloud Transformation Solution

Managed Services

Migration, Integration, Advisory, Admin, Support & Enhancements across multiple platforms, Technologies – Salesforce, Oracle, NetSuite, AI-based dashboards, reports, CI/CD services
Success Stories
A tailored Oracle NetSuite Support & Managed Services helped with 55% improvement in efficiency, 43% reduction in IT operations, optimum up time for a large manufacturing company in California, USA

Digital Products

Prokraya, our robust, secure, scalable Spend Management Software that enables you automate procurement process, save money, accelerate time to market

Nimoy, AI-powered, NLP-driven Chatbot Is designed to easily integrate with CRM, ERP applications and deployed across enterprise-wide areas to increase efficiency, productivity.

Integration Services

End-to-end – Apps, Systems, Data, and Business Process Integration – Lead to Case, Customer to Cash, CPQ, across technology stack – Oracle, Salesforce, Workato, Dell Boomi, Mulesoft, UiPath integration and Implementation.
Success Stories
Salesforce Service Cloud, Mulesoft as middleware for Integrations, SteelBrick CPQ (Quote to cash flow & CLM – Contract Life Cycle Management), Workday Integration. This process helped a Hi-tech company 75% cycle time reduction, and $1M saved in admin costs per year

Products Engineering

We leverage a wide-array of technology stacks and build and deliver cutting-edge digital engineering products from design to deployment.

Global delivery models, industry expertise, CMM level-3 processes to deliver robust products

Success Stories

An IoT-enabled Intelligent Automation based Digital Product helped reduce operational cost by 65%, Reduced time by 73%, enhancing employees Digital Experience, fueling productivity and growth

Re-Imagining Digital In The Next Normal

Making Enterprises Robust and Resilient Withstand, Sustain & Grow amidst disruptions
Success Stories

A large telecom company MODERNIZE its Digital Assets, Simplified Processes, Amplified Digital Maturity and delivered Personalized Digital Experience to Customers at SCALE, SPEED

Workplace Management TRANSFORMED for Contactless Customer Digital Experience in a Touchless-World for a 360-degree view enabling Maximize Productivity delivery Greater ROI

Our Customers


CriticalRiver implemented Pardot in 6 weeks, which usually takes months to complete. This really demonstrates CriticalRiver's commitment to customers. I definitely would recommend CriticalRiver to any company that's implementing Marketing Cloud.

Ann Minooka

VP, Global Marketing and Communications, Cypress Semiconductor Corporation

CriticalRiver has been able to navigate the challenges and help us in these turbulent times. We’ve been able to successfully merge firms. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.

Chandresh Chhatpar

Chief Technology Officer, UWorld

Core Values

We imbibe, believe & stand for these values

Let's Start

Something New

Would you like to speak to one of our tech advisors over the phone?

Please submit your details and we will be in touch shortly. You can also email us if you would prefer.
Email :