Success Stories

Discover how CriticalRiver assisted an American building materials company by implementing CPQ, and revamping their existing sales process flows.

Explore how CriticalRiver worked with the customer to fully comprehend their challenges and came up with solutions to best serve the requirements of the business.

Explore how CriticalRiver helped the US-based semiconductor design and manufacturing company consolidate systems and enhance marketing productivity with Pardot.

Discover how a revolutionary power electronics company implemented Pardot, a B2B marketing automation tool by Salesforce, to build more meaningful engagements with
its customers.

CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud helping reduce incomplete, incorrect applications, and improved overall applicant digital experience.

Salesforce Community Cloud implementation to enable employee communities for a large Gaming & Entertainment Company Enhancing Productivity, Digital Engagement, Helping Retain Best Talent and Beat Attrition and improve employee efficiency

CriticalRiver helps a large passport and visa processing company increase efficiency, user adoption with greater ROI by retiring legacy platform and implementing Salesforce Service Cloud Lightning

Cypress Semiconductor significantly increases marketing influenced revenue and drastically shortens the sales cycle with Pardot, implemented in 6 weeks

CriticalRiver’s Salesforce Community Cloud Solution Helps a Non-Profit Better Serve Its Constituency and Eliminate Manual Processing

CriticalRiver’s Salesforce Solution Delivers Improved Sales, Service and Marketing Effectiveness

CriticalRiver’s Salesforce Sales Cloud implementation helped a large real estate company in Dubai, UAE with a 360-degree customer view shortened sales-cycle, improve efficiency, increase in tracking, lead generation, and conversions.

CriticalRiver’s Community Cloud implementation digitally transformed our customer (a large hardware manufacturer) helping them automate, streamline processes, simplifying tracking revenue, eliminated losses, improve efficiency fueling growth

CriticalRiver’s Einstein Analytics Solution Provides Non-Profit Foundation with Actionable Insights for Improving Effectiveness

CriticalRiver Streamlines Return Materials Authorization Process Using Salesforce Communities

A High-Tech Company improves Backlog Orders Management with Community Cloud

A large Hi-tech company simplified customer’s digital experience with Salesforce Lightning.

CriticalRiver helps a leading Hi-tech company eliminate manual processing and transformed digital fueling growth

Discover how CriticalRiver’s automation reduces turnaround time, achieves more with fewer resources, allowing the customer to focus on core tasks by modernizing the process.

Explore how CriticalRiver helped reinvent and streamline a globally-diversified investment firm’s financial planning, budgeting, and reporting processes with automation and digital transformation.

A large Electric & Water Authority in the Middle East automates processes with SMART METERING and Field Activities Reporting, reducing costs, improving.

A Large Publicly Owned Utility in Texas Transforms Customer Experience through Integration of Disparate Systems, Implementation of Oracle’s Customer Self-Service Solution.

CriticalRiver Helped a small municipal power Utility with Data Migration and Analytics Solution to enable Real-time Decision Support and Improved Operational Efficiencies.

CriticalRiver helps a government entity integrate its digital assets, modernize utility systems, and streamline processes to deliver a superior customer experience.

CriticalRiver Helps High Tech manufacturing company Transform Global HR Processes with Implementation of Oracle HCM Cloud

CriticalRiver Helps Business Operational Services Company Transform HR Processes with Oracle HCM Cloud Implementation and Support improving efficiency, productivity, fueling growth.

CriticalRiver Helps a Renowned Semiconductor Company Reduce Support Man Hours by 50% and Increase Productivity by 67% by Implementing Oracle E-Business empowering them to improve operational efficiency.

CriticalRiver Helps a Leading Semiconductor Manufacturer Eliminate Redundancies, 25% Reduction in Man Hours, 50% Reduction in System Support Man Hours by Implementing Oracle Integration Cloud

CriticalRiver empowers a Large Petroleum Group with Organizational-wide Implementation of Oracle HCM Cloud streamlining, the processes for improved efficiency and increased productivity

CriticalRiver Helps a leading Semiconductor Manufacturer Transform HR Processes and Reduce Cost with Oracle HCM Cloud Implementation and Support

CriticalRiver helped a large manufacturer roll-out Oracle EBS to their newly acquired company, ensuring compatibility and business continuity

CriticalRiver Automates an IT Company’s Accounting Department for Improved Efficiency and Increased Productivity

Learn How IoT Enabled, Intelligent Automation Based Bot Agent implementation reduced costs by 65%, and enhanced Customer Digital Experience, Fueling productivity

CriticalRiver’s AI-based Virtual Insurance Agent Helps a Leading Insurance Company Automate Policy Buying System creating a seamless environment boosting efficiency and productivity

CriticalRiver’s Chatbot integrated with Amazon Alexa Enabled a Renowned Hospitality Client Automate Processes and Offer Superior Customer Service resulting in greater ROI

CriticalRiver helped a large Australia-based Hi-Tech Company with Cloud Transformation reducing operational cost by 45%, enriched customers’ Digital Experience

CriticalRiver’s digital transformation powered infrastrucutre management platform enables a UAE-based telecom company improve efficiency and governance to manifold levels.

A large Investment Authority Organization in Middle East is DIGITAL TRANSFORMED with Oracle Enterprise Performance Management for IMPROVED PLANNING, BUDGETING and REPORTING, Fueling Growth

What did a top fleet management software firm take to migrate to the cloud, ensure superior customer experience, and lower operating expenses by almost half? Explore how CriticalRiver delivered a cloud migration solution that increased speed and agility and enhanced app performance and digital experiences.

Our Cloud Transformation services impact our clients business significantly in terms of reduced costs in the maintenance of hardware and resources The Cloud Transformation deployment ensures better collaboration and engagement among all users in the decision-making process while improving business continuity

CriticalRiver helped a large Australia-based Hi-Tech Company with Cloud Transformation reducing operational cost by 45%, enriched customers’ Digital Experience

CriticalRiver’s AI-based Virtual Insurance Agent Helps a Leading Insurance Company Automate Policy Buying System creating a seamless environment boosting efficiency and productivity

Learn How IoT Enabled, Intelligent Automation Based Bot Agent implementation reduced costs by 65%, and enhanced Customer Digital Experience, Fueling productivity

CriticalRiver’s Chatbot integrated with Amazon Alexa Enabled a Renowned Hospitality Client Automate Processes and Offer Superior Customer Service resulting in greater ROI

CRM, Order Processing Integration helped a large Hi-tech company streamline processes, improved efficiency, increased productivity

CriticalRiver helps a leading Hi-tech manufacturing company with Salesforce CPQ Cloud resulted in automating processes and achieving greater ROI

CriticalRiver helped a large manufacturer roll-out Oracle EBS to their newly acquired company, ensuring compatibility and business continuity

CriticalRiver Empowered a Large Manufacturing Company to streamline Processes, reduce Costs for Improved Efficiency and Increased Productivity

CriticalRiver Offers User Interface Design, Development, Executes Web Marketing and Generated Analytics Data for a Large Manufacturing Enterprise

CriticalRiver Offers Development, Testing & Marketing Managed Services to a Large Hi-Tech Enterprise enabling them to save time, effort.

CriticalRiver helps a large real estate company with bug-fixing, reporting, lead & opportunity tracking, enabling them to accelerate time-to-market

CriticalRiver helps a leading Hi-tech company eliminate manual processing and transformed digital fueling growth

A large Electric & Water Authority in the Middle East automates processes with SMART METERING and Field Activities Reporting, reducing costs, improving.

A Large Publicly Owned Utility in Texas Transforms Customer Experience through Integration of Disparate Systems, Implementation of Oracle’s Customer Self-Service Solution.

CriticalRiver Helped a small municipal power Utility with Data Migration and Analytics Solution to enable Real-time Decision Support and Improved Operational Efficiencies.

CriticalRiver helps a government entity integrate its digital assets, modernize utility systems, and streamline processes to deliver a superior customer experience.

CriticalRiver’s Community Cloud implementation digitally transformed our customer (a large hardware manufacturer)

CriticalRiver’s Salesforce Sales Cloud implementation helped a large real estate company in Dubai, UAE

CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud

Implemented Salesforce Community Cloud, to enable employee communities for a large Gaming & Entertainment Company

CriticalRiver helps Cypress Semiconductor significantly increases marketing influenced revenue and drastically shortens the sales cycle with Pardot, implemented in 6 weeks

CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud that automated and streamlined students digital experience

CriticalRiver helped a large Australia-based Hi-Tech Company with Cloud Transformation that Reduced Operational Cost by 45%, Enriching Customers’ Digital Experience.

CriticalRiver’s Salesforce Community Cloud Solution Improves Management of Backlog Orders at a High-Tech Manufacturer

CriticalRiver helped a Hi-tech company migrate to Salesforce Lightning that simplified, modernized, and enhanced customer digital experience

CriticalRiver helped a large Australia-based Hi-Tech Company Reduce Operational Cost by 45%, Enriched Customers’ Digital Experience with Cloud Transformation Solution

Cypress Semiconductor Significantly increases marketing influenced revenue nad drastically shortens the sales cycle
with Pardot, implemented in 6 weeks

CriticalRiver Streamlines Return Materials Authorization Process Using Salesforce Communities

Learn why a world-renowned hardware manufacturer chose CriticalRiver and their team of experts to implement Salesforce Community Cloud. This digital transformation resulted in streamlined sales processes, improved revenue tracking, reduced revenue losses, and accelerated growth for the customer.

CriticalRiver helps a large passport and visa processing company increase efficiency, user adoption with greater ROI by retiring legacy platform and implementing Salesforce Service Cloud Lightning

CriticalRiver Implemented Salesforce Community Cloud, to enable employee communities for a large Gaming & Entertainment Company that Enhanced Productivity, Loyalty, Enriched Digital Engagement, Helping them Retain Best Talent and Beat Attrition

CriticalRiver Implemented Commerce Cloud to Create a Digital Commerce Platform to serve B2B & B2C Customers for a large E-Commerce Store

CriticalRiver’s Salesforce Community Cloud Solution Helps a Non-Profit Better Serve Its Constituency and Eliminate Manual Processing

A large Investment Authority Organization in Middle East is DIGITAL TRANSFORMED with Oracle Enterprise Performance Management for IMPROVED PLANNING, BUDGETING and REPORTING, Fueling Growth