Salesforce

Industry: Real Estate
Salesforce CPQ
Discover how CriticalRiver assisted an American building materials company by implementing CPQ, and revamping their existing sales process flows.

Industry: High-Tech
Salesforce Apex
Explore how CriticalRiver worked with the customer to fully comprehend their challenges and came up with solutions to best serve the requirements of the business.

Industry: Manufacturing
Pardot, Salesforce Sales Cloud
Explore how CriticalRiver helped the US-based semiconductor design and manufacturing company consolidate systems and enhance marketing productivity with Pardot.

Industry: Power Electronics
Salesforce CRM, Pardot
Discover how a revolutionary power electronics company implemented Pardot, a B2B marketing automation tool by Salesforce, to build more meaningful engagements with
its customers.

Industry: Education
Salesforce Community Cloud
CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud helping reduce incomplete, incorrect applications, and improved overall applicant digital experience.

Industry: Entertainment
Salesforce Community Cloud
Salesforce Community Cloud implementation to enable employee communities for a large Gaming & Entertainment Company Enhancing Productivity, Digital Engagement, Helping Retain Best Talent and Beat Attrition and improve employee efficiency

Industry: Travel Services
Service Cloud Lightning
CriticalRiver helps a large passport and visa processing company increase efficiency, user adoption with greater ROI by retiring legacy platform and implementing Salesforce Service Cloud Lightning

Industry: High Technology
Salesforce Pardot Marketing
Cypress Semiconductor significantly increases marketing influenced revenue and drastically shortens the sales cycle with Pardot, implemented in 6 weeks

Industry: Non-Profit
Salesforce Communities
CriticalRiver’s Salesforce Community Cloud Solution Helps a Non-Profit Better Serve Its Constituency and Eliminate Manual Processing

Industry: Info & Entertainment
Salesforce Sales Cloud
CriticalRiver’s Salesforce Solution Delivers Improved Sales, Service and Marketing Effectiveness

Industry: Real Estate
Salesforce Sales Cloud
CriticalRiver’s Salesforce Sales Cloud implementation helped a large real estate company in Dubai, UAE with a 360-degree customer view shortened sales-cycle, improve efficiency, increase in tracking, lead generation, and conversions.

Industry: Manufacturing
Salesforce Community Cloud
CriticalRiver’s Community Cloud implementation digitally transformed our customer (a large hardware manufacturer) helping them automate, streamline processes, simplifying tracking revenue, eliminated losses, improve efficiency fueling growth

Industry: Non-Profit
Salesforce Einstein Analytics
CriticalRiver’s Einstein Analytics Solution Provides Non-Profit Foundation with Actionable Insights for Improving Effectiveness

Industry: High Technology
Salesforce Communities
CriticalRiver Streamlines Return Materials Authorization Process Using Salesforce Communities

Industry: High Technology
Salesforce Communities
A High-Tech Company improves Backlog Orders Management with Community Cloud

Industry: High-Tech
Salesforce Lightning
A large Hi-tech company simplified customer’s digital experience with Salesforce Lightning.

Industry: High-Tech
Salesforce CPQ
CriticalRiver helps a leading Hi-tech company eliminate manual processing and transformed digital fueling growth
Oracle

Industry: Transportation
Oracle Application Framework
Discover how CriticalRiver’s automation reduces turnaround time, achieves more with fewer resources, allowing the customer to focus on core tasks by modernizing the process.

Industry: Real Estate
Oracle EPM
Explore how CriticalRiver helped reinvent and streamline a globally-diversified investment firm’s financial planning, budgeting, and reporting processes with automation and digital transformation.

Industry: Utilities
Oracle Metering, SOA Suite, Outage system, BI
A large Electric & Water Authority in the Middle East automates processes with SMART METERING and Field Activities Reporting, reducing costs, improving.

Industry: Utilities
Oracle CC&B, Oracle DSS
A Large Publicly Owned Utility in Texas Transforms Customer Experience through Integration of Disparate Systems, Implementation of Oracle’s Customer Self-Service Solution.

Industry: Utilities
Oracle C2M, Oracle SOA
CriticalRiver Helped a small municipal power Utility with Data Migration and Analytics Solution to enable Real-time Decision Support and Improved Operational Efficiencies.

Industry: Utilities
Oracle CC&B, MWM
CriticalRiver helps a government entity integrate its digital assets, modernize utility systems, and streamline processes to deliver a superior customer experience.

Industry: High Technology
Oracle Cloud
CriticalRiver Helps High Tech manufacturing company Transform Global HR Processes with Implementation of Oracle HCM Cloud

Industry: Logistics
Oracle E-Business Suite R12
CriticalRiver Helps Business Operational Services Company Transform HR Processes with Oracle HCM Cloud Implementation and Support improving efficiency, productivity, fueling growth.

Industry: Manufacturing
Oracle E-Business Suite R12
CriticalRiver Helps a Renowned Semiconductor Company Reduce Support Man Hours by 50% and Increase Productivity by 67% by Implementing Oracle E-Business empowering them to improve operational efficiency.

Industry: High Technology
Oracle Integration Cloud
CriticalRiver Helps a Leading Semiconductor Manufacturer Eliminate Redundancies, 25% Reduction in Man Hours, 50% Reduction in System Support Man Hours by Implementing Oracle Integration Cloud

Industry: Petroleum
Oracle Integration Cloud
CriticalRiver empowers a Large Petroleum Group with Organizational-wide Implementation of Oracle HCM Cloud streamlining, the processes for improved efficiency and increased productivity

Industry: High Technology
Oracle Cloud
CriticalRiver Helps a leading Semiconductor Manufacturer Transform HR Processes and Reduce Cost with Oracle HCM Cloud Implementation and Support

Industry: Semiconductor
Oracle EBS Integration
CriticalRiver helped a large manufacturer roll-out Oracle EBS to their newly acquired company, ensuring compatibility and business continuity

Industry: Software/IT
AI Solution
CriticalRiver Automates an IT Company’s Accounting Department for Improved Efficiency and Increased Productivity
Digital Transformation

Industry: Manufacturing
MS.Net, NodeJS, RabbitMQ
Learn How IoT Enabled, Intelligent Automation Based Bot Agent implementation reduced costs by 65%, and enhanced Customer Digital Experience, Fueling productivity

Industry: Insurance
Chatbot Studio
CriticalRiver’s AI-based Virtual Insurance Agent Helps a Leading Insurance Company Automate Policy Buying System creating a seamless environment boosting efficiency and productivity

Industry: Hospitality
AI-Powered Chatbot
CriticalRiver’s Chatbot integrated with Amazon Alexa Enabled a Renowned Hospitality Client Automate Processes and Offer Superior Customer Service resulting in greater ROI

Industry: High-Tech
Microsoft Azure Cloud
CriticalRiver helped a large Australia-based Hi-Tech Company with Cloud Transformation reducing operational cost by 45%, enriched customers’ Digital Experience

Industry: Telecom
Digital Transformation
CriticalRiver’s digital transformation powered infrastrucutre management platform enables a UAE-based telecom company improve efficiency and governance to manifold levels.

Industry: Banking/Finance
Digital Transformation
A large Investment Authority Organization in Middle East is DIGITAL TRANSFORMED with Oracle Enterprise Performance Management for IMPROVED PLANNING, BUDGETING and REPORTING, Fueling Growth
Cloud Transformation

Industry: Fleet Management
Cloud Transformation Solution
What did a top fleet management software firm take to migrate to the cloud, ensure superior customer experience, and lower operating expenses by almost half? Explore how CriticalRiver delivered a cloud migration solution that increased speed and agility and enhanced app performance and digital experiences.

Industry: High-Tech
Microsoft Azure Cloud
Our Cloud Transformation services impact our clients business significantly in terms of reduced costs in the maintenance of hardware and resources The Cloud Transformation deployment ensures better collaboration and engagement among all users in the decision-making process while improving business continuity
Product Engineering

Industry: High-Tech
Microsoft Azure Cloud
CriticalRiver helped a large Australia-based Hi-Tech Company with Cloud Transformation reducing operational cost by 45%, enriched customers’ Digital Experience

Industry: Insurance
Chatbot Studio
CriticalRiver’s AI-based Virtual Insurance Agent Helps a Leading Insurance Company Automate Policy Buying System creating a seamless environment boosting efficiency and productivity

Industry: Automation
MS.Net, NodeJS, RabbitMQ
Learn How IoT Enabled, Intelligent Automation Based Bot Agent implementation reduced costs by 65%, and enhanced Customer Digital Experience, Fueling productivity

Industry: Hospitality
AI-Powered Chatbot
CriticalRiver’s Chatbot integrated with Amazon Alexa Enabled a Renowned Hospitality Client Automate Processes and Offer Superior Customer Service resulting in greater ROI
Integration

Industry: High-Tech
CRM, Order Processing Integration helped a large Hi-tech company streamline processes, improved efficiency, increased productivity

Industry: High-Tech
CriticalRiver helps a leading Hi-tech manufacturing company with Salesforce CPQ Cloud resulted in automating processes and achieving greater ROI

Industry: Semiconductor
CriticalRiver helped a large manufacturer roll-out Oracle EBS to their newly acquired company, ensuring compatibility and business continuity
Managed Services

Industry: Manufacturing
NetSuite Managed Services
CriticalRiver Empowered a Large Manufacturing Company to streamline Processes, reduce Costs for Improved Efficiency and Increased Productivity

Industry: Manufacturing
Drupal 8, SEMRUSH, HotJar
CriticalRiver Offers User Interface Design, Development, Executes Web Marketing and Generated Analytics Data for a Large Manufacturing Enterprise

Industry: Hi-Tech Cyber Security
Salesforce Marketing Cloud
CriticalRiver Offers Development, Testing & Marketing Managed Services to a Large Hi-Tech Enterprise enabling them to save time, effort.

Industry: Real Estate
Salesforce Sales Cloud
CriticalRiver helps a large real estate company with bug-fixing, reporting, lead & opportunity tracking, enabling them to accelerate time-to-market

Industry: High-Tech
Sales Cloud
CriticalRiver helps a leading Hi-tech company eliminate manual processing and transformed digital fueling growth
Utilities

Industry: Utilities
Oracle Metering, SOA Suite, Outage system, BI
A large Electric & Water Authority in the Middle East automates processes with SMART METERING and Field Activities Reporting, reducing costs, improving.

Industry: Utilities
Oracle CC&B, Oracle DSS
A Large Publicly Owned Utility in Texas Transforms Customer Experience through Integration of Disparate Systems, Implementation of Oracle’s Customer Self-Service Solution.

Industry: Utilities
Oracle C2M, Oracle SOA
CriticalRiver Helped a small municipal power Utility with Data Migration and Analytics Solution to enable Real-time Decision Support and Improved Operational Efficiencies.

Industry: Utilities
Oracle CC&B, MWM
CriticalRiver helps a government entity integrate its digital assets, modernize utility systems, and streamline processes to deliver a superior customer experience.
Digital Products

Industry: Non-Profit
Salesforce Community Cloud
CriticalRiver’s Community Cloud implementation digitally transformed our customer (a large hardware manufacturer)

Industry: Non-Profit
Salesforce Sales Cloud
CriticalRiver’s Salesforce Sales Cloud implementation helped a large real estate company in Dubai, UAE

Industry: Non-Profit
Salesforce Community Cloud
CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud

Industry: Non-Profit
Salesforce Community Cloud
Implemented Salesforce Community Cloud, to enable employee communities for a large Gaming & Entertainment Company
Digital Experience

Industry: High-Tech
CriticalRiver helps Cypress Semiconductor significantly increases marketing influenced revenue and drastically shortens the sales cycle with Pardot, implemented in 6 weeks

Industry: Education
CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud that automated and streamlined students digital experience

Industry: High-Tech
CriticalRiver helped a large Australia-based Hi-Tech Company with Cloud Transformation that Reduced Operational Cost by 45%, Enriching Customers’ Digital Experience.
High-Tech

Industry: High-Tech
CriticalRiver’s Salesforce Community Cloud Solution Improves Management of Backlog Orders at a High-Tech Manufacturer

Industry: High-Tech
CriticalRiver helped a Hi-tech company migrate to Salesforce Lightning that simplified, modernized, and enhanced customer digital experience

Industry: High-Tech
CriticalRiver helped a large Australia-based Hi-Tech Company Reduce Operational Cost by 45%, Enriched Customers’ Digital Experience with Cloud Transformation Solution
Manufacturing

Industry: Manufacturing
Cypress Semiconductor Significantly increases marketing influenced revenue nad drastically shortens the sales cycle
with Pardot, implemented in 6 weeks

Industry: Manufacturing
CriticalRiver Streamlines Return Materials Authorization Process Using Salesforce Communities

Industry: Manufacturing
Learn why a world-renowned hardware manufacturer chose CriticalRiver and their team of experts to implement Salesforce Community Cloud. This digital transformation resulted in streamlined sales processes, improved revenue tracking, reduced revenue losses, and accelerated growth for the customer.
Digital Engagement

Industry: Travel Services
CriticalRiver helps a large passport and visa processing company increase efficiency, user adoption with greater ROI by retiring legacy platform and implementing Salesforce Service Cloud Lightning

Industry: Gaming & Entertainment
CriticalRiver Implemented Salesforce Community Cloud, to enable employee communities for a large Gaming & Entertainment Company that Enhanced Productivity, Loyalty, Enriched Digital Engagement, Helping them Retain Best Talent and Beat Attrition
Digital Commerce

Industry: Digital Commerce
CriticalRiver Implemented Commerce Cloud to Create a Digital Commerce Platform to serve B2B & B2C Customers for a large E-Commerce Store
Non-Profit

Industry: Non-Profit
Salesforce Communities
CriticalRiver’s Salesforce Community Cloud Solution Helps a Non-Profit Better Serve Its Constituency and Eliminate Manual Processing
Banking / Finance

Industry: Banking/Finance
Digital Transformation
A large Investment Authority Organization in Middle East is DIGITAL TRANSFORMED with Oracle Enterprise Performance Management for IMPROVED PLANNING, BUDGETING and REPORTING, Fueling Growth