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Digital Commerce

Our Experience Speaks Volumes


Global Resources


Projects Executed


Referenceable Customers

Why CriticalRiver?

Our deep experience in Salesforce Commerce Cloud and other E-Commerce platforms to build engaging digital commerce portals that increases traffic, engages with customers, and drives conversions booting ROI significantly.

  • We provide consulting, strategy to enable you engage offer E-Commerce services across all multi-channel platforms
  • Our demonstrated, proven, and successful track record of building and implementing digital commerce platforms helps you create an engaging experience with your customers
  • We help you transform customer digital experience with rich, engaging, and interactive user experience
  • Our scalable, stable, speed and security-enabled digital commerce solutions helps you compete and stay ahead in market competition
  • Our digital commerce solutions enable you to create, build, and retain customers significantly boosting ROI

Our Offerings

Digital Commerce Consulting

CriticalRiver diverse expertise in B2B, B2C, C2C, C2B implementations enables us to offer Digital Commerce Consulting and Strategy for enterprises.

Our services include comprehensive analysis, auditing, recommending right-fit technology, defining, and building roadmaps, and offer end-to-end digital commerce implementations and post-go-live support.

Salesforce Commerce Cloud.

Our deep experience in Salesforce Commerce Cloud implementations helps our customers with unifying buying experience for B2C customers across multiple touchpoints with a 36-degree view of all user activities.

We ensure analytics-powered, mobile-based personalization, improved conversion rate, and greater ROI.

Oracle CX Commerce

Oracle CX Commerce offers rich E-Commerce features such as unified commerce, CPQ, customer-specific catalogs, and pricing custom payments, and many more.

CriticalRiver is an Oracle Gold Partner, and we help our customers with the implementation of Oracle CX Commerce that simplifies complex systems, builds buyer-specific experiences, CX, and ERP Integrations.

Open Source Digital Commerce

CriticalRiver’s open-source digital commerce platform implementations spans across varied platforms such as Shopify, BigCommerce, WooCommerce, Magento, Wix, and many more.

Our end-to-end deployments, aligned with your business goals, help you to enhance, improve customer experience, increase conversions with a significant increase in ROI.

E-Commerce As-a-Service

E-Commerce as-a-Service or SaaS E-Commerce enables companies to easily launch their web store and reach out to customers quickly. CriticalRiver helps its customers go online with their products with SaaS E-Commerce with support services.

CriticalRiver’s E-Commerce as-a-Service enables customers to reduce costs risks, operational dependencies, accelerate time to market, and stay competitive in the market.

Digital Commerce – Managed Services

CriticalRiver is a trusted Salesforce, Oracle partner and leverages Salesforce Commerce Cloud, Oracle CX Commerce, and Open Source E-Commerce platforms with implementations and managed services.

We offer advisory, support, maintenance, admin, migration, integration, report & dashboards, and CI/CD services.

Success Stories

Discover How We Helped Our Customers With Digital Commerce Solutions


White Paper
Multi-Cloud Management – The future of Cloud

Thought Leadership
Digital Transformation – 2021 and Beyond


  • “In conjunction with CriticalRiver, we took new experience designs developed by our marketing team and built an entirely new front-end for the Marketplace from scratch. CriticalRiver is a true partner with an expert, d...

    Dinakar Makam

    Director, Salesforce Engineering,
    Guidewire Software

  • We call our relationship a partnership, and CriticalRiver has really embodied the meaning of that word. There is always a seeking for a win-win and for the best outcomes for all parties involved. Beyond that important a...

    Salesforce Account Executive

  • Letswork is engaged with CriticalRiver for providing mobility application development, and managed services. CriticalRiver empowered us to streamline Processes and Reduce Costs for Improved Efficiency and Increased Produ...

    Omar AlMheiri

    Co-founder, Letswork

  • We’re pleased with the Salesforce Community Cloud Phase I implementation and already in talks with CriticalRiver for the Phase II implementation in data management, document tracking system, and other areas of automation.

    Iyob Araia

    Vice President of Information
    and Media Technology, LA Films

  • We want to thank the CriticalRiver delivery team for the fantastic work they have been doing on all Salesforce projects at Five9. They have become an essential part of our delivery model. They have become an important pa...


    Salesforce Dev Team Lead,

  • “CriticalRiver has been able to navigate key challenges and help us in these turbulent times. The collaboration has been very successful, and we hope to continue this partnership.”

    Chandresh Chhatpar

    CTO, UWorld

  • “CriticalRiver has consistently delivered a high-quality offshore environment with significant contributions and clear communication over the years.”

    Bill Vanderwall

    VP - Business Apps, Malwarebytes

Let's Start Something New

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