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We help reduce costs, risks
ensuring business continuity.

Managed Services Offerings

Salesforce Applications

Salesforce is a dynamic platform with frequent releases & you need to make sure that your CRM never stays behind in the competitive circuit. Companies demand ongoing improvements, optimizations, performance tests, customizations, and integrations to align with platform traits and abilities.

CriticalRiver provides overall strategy, architecture, improvement, integrations, and consulting services to enable you to concentrate on your core business rather than changing technology. Our experts work straight with your IT teams to utilize and receive the highest value out of the Salesforce applications.

We offer managed services across all Salesforce products and solutions such as Sales/Marketing Cloud, Experience Cloud, Einstein Analytics, Pardot, Lightning, CPQ, Commerce Cloud.

Oracle/NetSuite Applications

Once Oracle Cloud is installed into your system, the focus moves to managing more comprehensive business productivity and unfastening the true potential of your Oracle Cloud investment. At CriticalRiver, we develop Next-Generation Managed Services around your business requirements. A tailored support model to optimize the operations of business applications presents the best opportunity of attaining the outcomes you attempt.

CriticalRiver’s variety of NetSuite ERP services can empower enterprises to begin their digital transformation journey promptly and efficiently. We utilize established methodologies and best practices to customize and execute a NetSuite solution that scales as your company develops. Our team of NetSuite experts has the skill required to choose a strategy that’s right for you and complete a solution that fits your budget. Deliver complete evaluations and develop a highly scalable solution so that you can get the most value from your NetSuite ERP solution with us.

Our Oracle and NetSuite managed services include SaaS, PaaS, HCM, EPM, NetSuite ERP, E-Business Suite, and Analytics.

Utilities Billing Applications

Utility bill control reduces the time-consuming task your company may encounter in preparing utility bill data and maintaining payment records for various locations. Experience at CriticalRiver can help your process, handle complaints, and expedite payment for utility billing. We bring productivity and efficiency to your business, streamlining payables for invoice processing, energy supervision, and analytics.

We handle all utility bill queries like recording, documenting, and securely storing data and regulation in a web-based portal. We obtain data straight from your utility invoices and convert bills into clear, data-rich reports. Our experts manage all interactions with the service provider on your behalf. This involves mitigating concerns, handling accounts, and limiting shut offs and late fees.

CriticalRiver offers Utilities Customer to Meter (C2M) and Customer Care and Billing (CC&B) managed services.

Custom Cloud Applications

IT is developing quickly, demanding critical components such as safety and performance to be at the center of your business decisions. CriticalRiver is confined to giving you peace of mind by controlling your IT infrastructure, enabling you to concentrate on what matters most to your organization, securing the progress of your business.

CriticalRiver offers tailored, cost-effective, and reliable business strategies to help you stay relevant in a highly competitive market. It’s not mere data migration – with our custom cloud-managed services, we help you realize a new view and accommodate an organizational mindset to ascertain essential business applications and satisfy business objectives.

CriticalRiver’s managed services expertise is in Microsoft Azure, AWS, Salesforce Cloud and Oracle Cloud.

Mobile Applications

With the growing size and variety of BYOD and corporate-owned devices being utilized in companies today, a developing challenge for IT departments is keeping corporate data safe. CriticalRiver’s mobile application managed service abilities help clarify this complexity by enabling powerful web-based console management abilities.

Our services enable customers to safely approach every user in the extended enterprise and drive the adoption of significant apps that develop and change businesses. We empower you to handle iOS and Android-based mobile devices to guarantee users stay productive and adhere to the organization’s procedures. Control several parameters about the mobile apps with our home-grown console.

CriticalRiver offers comprehensive managed services for native apps such as Android and iOS and hybrid apps.

Salesforce Applications

Salesforce is a dynamic platform with frequent releases & you need to make sure that your CRM never stays behind in the competitive circuit. Companies demand ongoing improvements, optimizations, performance tests, customizations, and integrations to align with platform traits and abilities.

CriticalRiver provides overall strategy, architecture, improvement, integrations, and consulting services to enable you to concentrate on your core business rather than changing technology. Our experts work straight with your IT teams to utilize and receive the highest value out of the Salesforce applications.

We offer managed services across all Salesforce products and solutions such as Sales/Marketing Cloud, Experience Cloud, Einstein Analytics, Pardot, Lightning, CPQ, Commerce Cloud.

Oracle/NetSuite Applications

Once Oracle Cloud is installed into your system, the focus moves to managing more comprehensive business productivity and unfastening the true potential of your Oracle Cloud investment. At CriticalRiver, we develop Next-Generation Managed Services around your business requirements. A tailored support model to optimize the operations of business applications presents the best opportunity of attaining the outcomes you attempt.

CriticalRiver’s variety of NetSuite ERP services can empower enterprises to begin their digital transformation journey promptly and efficiently. We utilize established methodologies and best practices to customize and execute a NetSuite solution that scales as your company develops. Our team of NetSuite experts has the skill required to choose a strategy that’s right for you and complete a solution that fits your budget. Deliver complete evaluations and develop a highly scalable solution so that you can get the most value from your NetSuite ERP solution with us.

Our Oracle and NetSuite managed services include SaaS, PaaS, HCM, EPM, NetSuite ERP, E-Business Suite, and Analytics.

Utilities Billing Applications

Utility bill control reduces the time-consuming task your company may encounter in preparing utility bill data and maintaining payment records for various locations. Experience at CriticalRiver can help your process, handle complaints, and expedite payment for utility billing. We bring productivity and efficiency to your business, streamlining payables for invoice processing, energy supervision, and analytics.

We handle all utility bill queries like recording, documenting, and securely storing data and regulation in a web-based portal. We obtain data straight from your utility invoices and convert bills into clear, data-rich reports. Our experts manage all interactions with the service provider on your behalf. This involves mitigating concerns, handling accounts, and limiting shut offs and late fees.

CriticalRiver offers Utilities Customer to Meter (C2M) and Customer Care and Billing (CC&B) managed services.

Custom Cloud Applications

IT is developing quickly, demanding critical components such as safety and performance to be at the center of your business decisions. CriticalRiver is confined to giving you peace of mind by controlling your IT infrastructure, enabling you to concentrate on what matters most to your organization, securing the progress of your business.

CriticalRiver offers tailored, cost-effective, and reliable business strategies to help you stay relevant in a highly competitive market. It’s not mere data migration – with our custom cloud-managed services, we help you realize a new view and accommodate an organizational mindset to ascertain essential business applications and satisfy business objectives.

CriticalRiver’s managed services expertise is in Microsoft Azure, AWS, Salesforce Cloud and Oracle Cloud.

Mobile Applications

With the growing size and variety of BYOD and corporate-owned devices being utilized in companies today, a developing challenge for IT departments is keeping corporate data safe. CriticalRiver’s mobile application managed service abilities help clarify this complexity by enabling powerful web-based console management abilities.

Our services enable customers to safely approach every user in the extended enterprise and drive the adoption of significant apps that develop and change businesses. We empower you to handle iOS and Android-based mobile devices to guarantee users stay productive and adhere to the organization’s procedures. Control several parameters about the mobile apps with our home-grown console.

CriticalRiver offers comprehensive managed services for native apps such as Android and iOS and hybrid apps.

Why CriticalRiver?

CriticalRiver’s core capabilities in Managed Services Migration, Integration, Admin Services, Data Management, Workflow Management, Enhancements and Advisory Services.

Dedicated teams to support 24/7 support enabling faster issue resolution to ensure business continuity

Periodic health checks – proactively diagnose and resolve potential issues

Migration, Integration, Admin, Data Management, and enhancements Continuous integration and Continuous Delivery (CI/CD)

Rollover support hours so you don’t lose your support hours

Global managed services Center of Excellence (CoE) with flexible costing models based on time and services

Our certified professionals work as part of your business continuity plan

Our Valued Partners

Success Stories

Discover How We Helped Our Customers With Managed Services

Blogs

How to Peak your Enterprise Architecture Agility

How to Peak your Enterprise Architecture Agility

Introduction Constant innovation using the most advanced business and technology concepts to build new revenue streams, services, and experiences is a high priority for most organizations. To sustain digital business management,...

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White Paper
Multi-Cloud Management – The future of Cloud

How Managed Services
Helping Companies in New Normal

Let's Start Something New

    To know more about our services/offerings, write to us at contact@criticalriver.com