Managed Services

Our Experience Speaks Volumes

45+

Global Resources

45+

Projects Executed

100%

Referenceable Customers

Why CriticalRiver?

CriticalRiver’s managed services include migration, integration, advisory, admin, support, and enhancements in Salesforce, Oracle, NetSuite – AI-based dashboards, reports, CI/CD Services.

  • Robust, scalable, business continuity-drive managed services
  • Deep domain expertise in Salesforce, Oracle, NetSuite
  • End-to-end digital transformation managed services across Cloud, Applications and Data management
  • Offerings include – Migration, Integration, Admin, Workflow management, Advisory, Reports & Dashboard, support, and enhancements
  • Dedicated team of consultant with domains-specific technologies
  • Business outcome driven implementation methodology implementation
  • Transparent, agile, adaptable approach to minimize costs, maximize ROI

Our Offerings

Salesforce Managed Services

Our certified, dedicated and highly experienced professionals to maintain and manage mission critical applications while our customers stay focused on their business. Our Salesforce Managed services include – Integration, Migration, admin services, data & workflow management, and reports & dashboards.

Oracle Managed Services

We are a trusted Oracle Gold Partner and have the skills, tools, and processes to analyze, optimize, maintain Oracle-based solutions including – SaaS, PaaS, HCM, EPM, ERP, SCM, OIC, Data Management, Analytics and E-Business Suite. We implement globally accepted best practices and offer Oracle Managed Services to our customers.

Cloud Managed Services

Our certified Cloud consultants possess deep experience in Microsoft Azure, AWS, Oracle Cloud to offer SLA-based Cloud Managed Services. We manage, optimize, to improve operational efficiency reduce costs, risks and increase productivity enabling you with time to market and business continuity.

Utilities Managed Services

We offer flexible, tailored Utilities Managed Services integrations, back-office operations such as billing, payments, order creation/completion, and exception management. Our SWAT teams help you with rapid triage, root cause analysis, and resolution of defects to ensure operational excellence and business continuity.

NetSuite Managed Services

We offer a plethora of NetSuite Managed Services including System Monitoring, System Administration, Change Management, Version Upgrade, Trouble Ticket Management, Root Cause Analysis, Suite Script, and Personalization & Enhancements. A certified and dedicated team of professionals will be deployed to ensure operational excellence and business continuity

Products Managed Services

We specialize in product managed services and offer a host of SLA-based services for products based on SaaS, PaaS, IaaS, and niche products. We go beyond and enable you enhance your products with new features, integration, migration and optimize the products for improved customer digital experience.

Success Stories

Discover How We Helped Our Customers With Managed Services

Industry: Manufacturing

NetSuite Managed Services

CriticalRiver Empowered a Large Manufacturing Company to streamline Processes, Reduce Skills, and Reduce Costs for Improved Efficiency and Increased Productivity

Industry: Hi-Tech Cyber Security

Salesforce Marketing Cloud

CriticalRiver Offers Development, Testing & Marketing Managed Services to a Large Hi-Tech Enterprise


Industry: Manufacturing

Drupal 8, SEMRUSH, HotJar

CriticalRiver Offers User Interface Design, Development, Executes Web Marketing and Generated Analytics Data for a Large Manufacturing Enterprise

Industry:  Real Estate

Salesforce Sales Cloud

CriticalRiver helps a large real estate company with bug-fixing, reporting and lead & opportunity tracking and enhancements


Blogs

Managed Services-Your Partner for the Rainy Day

Managed Services-Your Partner for the Rainy Day

Introduction  Managed services have recently become a trendy buzzword in business environments. However, with the endless new features and benefits it offers over traditional repairs, many are unclear about what managed services encompass.   In simple terms, managed...

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Everything you need to Understand about Managed Services

Everything you need to Understand about Managed Services

Companies today recognize that competition is fierce. To avoid being the little fish in their pond, they need to be competent more than ever. Luckily, there is the "as-a-Service" model that allows companies to leverage services that they could not have afforded...

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6 Fascinating Benefits of having Managed Services

6 Fascinating Benefits of having Managed Services

Technology is the core of the success of any business in today’s ultra-competitive work atmosphere. However, trying to keep up with the latest technology developments is a challenging task for most organizations. Many employees are overburdened and do not have spare...

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White Paper
Multi-Cloud Management – The future of Cloud

 

How Managed Services
Helping Companies in New Normal

 

Testimonials

CriticalRiver has been able to navigate the challenges and help us in these turbulent times. We’ve been able to successfully merge firms. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.

Chandresh Chhatpar

Chief Technology Officer, UWorld

CriticalRiver has been able to navigate the challenges and help us in these turbulent times. We’ve been able to successfully merge firms. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.

Chandresh Chhatpar

Chief Technology Officer, UWorld

Let's Start

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Email : contact@criticalriver.com