Managed Services

Our Experience Speaks Volumes

45+

Global Resources

45+

Projects Executed

100%

Referenceable Customers

Why CriticalRiver?

CriticalRiver’s managed services include migration, integration, advisory, admin, support, and enhancements in Salesforce, Oracle, NetSuite – AI-based dashboards, reports, CI/CD Services.

  • Robust, scalable, business continuity-drive managed services
  • Deep domain expertise in Salesforce, Oracle, NetSuite
  • End-to-end digital transformation managed services across Cloud, Applications and Data management
  • Offerings include – Migration, Integration, Admin, Workflow management, Advisory, Reports & Dashboard, support, and enhancements
  • Dedicated team of consultant with domains-specific technologies
  • Business outcome driven implementation methodology implementation
  • Transparent, agile, adaptable approach to minimize costs, maximize ROI

Our Offerings

Salesforce Managed Services

Our certified, dedicated and highly experienced professionals to maintain and manage mission critical applications while our customers stay focused on their business. Our Salesforce Managed services include – Integration, Migration, admin services, data & workflow management, and reports & dashboards.

Oracle Managed Services

We are a trusted Oracle Gold Partner and have the skills, tools, and processes to analyze, optimize, maintain Oracle-based solutions including – SaaS, PaaS, HCM, EPM, ERP, SCM, OIC, Data Management, Analytics and E-Business Suite. We implement globally accepted best practices and offer Oracle Managed Services to our customers.

Cloud Managed Services

Our certified Cloud consultants possess deep experience in Microsoft Azure, AWS, Oracle Cloud to offer SLA-based Cloud Managed Services. We manage, optimize, to improve operational efficiency reduce costs, risks and increase productivity enabling you with time to market and business continuity.

Utilities Managed Services

We offer flexible, tailored Utilities Managed Services integrations, back-office operations such as billing, payments, order creation/completion, and exception management. Our SWAT teams help you with rapid triage, root cause analysis, and resolution of defects to ensure operational excellence and business continuity.

NetSuite Managed Services

We offer a plethora of NetSuite Managed Services including System Monitoring, System Administration, Change Management, Version Upgrade, Trouble Ticket Management, Root Cause Analysis, Suite Script, and Personalization & Enhancements. A certified and dedicated team of professionals will be deployed to ensure operational excellence and business continuity

Products Managed Services

We specialize in product managed services and offer a host of SLA-based services for products based on SaaS, PaaS, IaaS, and niche products. We go beyond and enable you enhance your products with new features, integration, migration and optimize the products for improved customer digital experience.

Success Stories

Discover How We Helped Our Customers With Managed Services

Industry: Manufacturing

NetSuite Managed Services

CriticalRiver Empowered a Large Manufacturing Company to streamline Processes, Reduce Skills, and Reduce Costs for Improved Efficiency and Increased Productivity

Industry: Hi-Tech Cyber Security

Salesforce Marketing Cloud

CriticalRiver Offers Development, Testing & Marketing Managed Services to a Large Hi-Tech Enterprise


Industry: Manufacturing

Drupal 8, SEMRUSH, HotJar

CriticalRiver Offers User Interface Design, Development, Executes Web Marketing and Generated Analytics Data for a Large Manufacturing Enterprise

Industry:  Real Estate

Salesforce Sales Cloud

CriticalRiver helps a large real estate company with bug-fixing, reporting and lead & opportunity tracking and enhancements


Blogs

Avoid these 4 Major Errors for full Pardot Potential

Avoid these 4 Major Errors for full Pardot Potential

Introduction For manufacturing companies today, growth has become a hurdle. Jump in digital advancements has increased customer expectations. They expect more customized and personalized experiences with brands. However, most brands are struggling to keep up with...

read more
How to Peak your Enterprise Architecture Agility

How to Peak your Enterprise Architecture Agility

Introduction Constant innovation using the most advanced business and technology concepts to build new revenue streams, services, and experiences is a high priority for most organizations. To sustain digital business management, EA leaders must proactively recognize...

read more
Leveraging Platform as a Service for Optimal Performance

Leveraging Platform as a Service for Optimal Performance

Platform as a Service (PaaS) is a comprehensive cloud-based run-time environment that uses virtualization to provide developers with application development. It allows customers to make simple as well as advanced apps. It can be defined in two parts. The provider...

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White Paper
Multi-Cloud Management – The future of Cloud

 

How Managed Services
Helping Companies in New Normal

 

Testimonials

CriticalRiver has been able to navigate the challenges and help us in these turbulent times. We’ve been able to successfully merge firms. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.

Chandresh Chhatpar

Chief Technology Officer, UWorld

CriticalRiver has been able to navigate the challenges and help us in these turbulent times. We’ve been able to successfully merge firms. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.

Chandresh Chhatpar

Chief Technology Officer, UWorld

Let's Start

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Email : contact@criticalriver.com