Success Stories

Salesforce

Industry: Real Estate

Salesforce Sales Cloud

CriticalRiver’s Salesforce Sales Cloud implementation helped a large real estate company in Dubai, UAE with a 360-degree customer view shortened sales-cycle, improve efficiency, increase in tracking, lead generation, and conversions.

Industry: Education

Salesforce Community Cloud

CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud helping reduce incomplete, incorrect applications, and improved overall applicant digital experience.

Industry: Manufacturing

Salesforce Community Cloud

CriticalRiver’s Community Cloud implementation digitally transformed our customer (a large hardware manufacturer) helping them automate, streamline processes, simplifying tracking revenue, eliminated losses, improve efficiency fueling growth

Industry: Entertainment

Salesforce Community Cloud

Salesforce Community Cloud implementation to enable employee communities for a large Gaming & Entertainment Company Enhancing Productivity, Digital Engagement, Helping Retain Best Talent and Beat Attrition and improve employee efficiency

Industry: Travel Services

Service Cloud Lightning

CriticalRiver helps a large passport and visa processing company increase efficiency, user adoption with greater ROI by retiring legacy platform and implementing Salesforce Service Cloud Lightning

Industry: High Technology

Salesforce Pardot Marketing

Cypress Semiconductor significantly increases marketing influenced revenue and drastically shortens the sales cycle with Pardot, implemented in 6 weeks

Industry: Non-Profit

Salesforce Einstein Analytics

CriticalRiver’s Einstein Analytics Solution Provides Non-Profit Foundation with Actionable Insights for Improving Effectiveness

Industry: Non-Profit

Salesforce Communities

CriticalRiver’s Salesforce Community Cloud Solution Helps a Non-Profit Better Serve Its Constituency and Eliminate Manual Processing

Industry:Info & Entertainment

Salesforce Sales Cloud

CriticalRiver’s Salesforce Solution Delivers Improved Sales, Service and Marketing Effectiveness

Industry:  High Technology

Salesforce Communities

CriticalRiver Streamlines Return Materials Authorization Process Using Salesforce Communities

Industry:  High Technology

Salesforce Communities

A High-Tech Company improves Backlog Orders Management with Community Cloud

Industry: Hi-Tech

Salesforce Lightning

A large Hi-tech company simplified customer’s digital experience with Salesforce Lightning.

Oracle

Industry: High Technology

Oracle Cloud

CriticalRiver Helps a leading Semiconductor Manufacturer Transform HR Processes and Reduce Cost with Oracle HCM Cloud Implementation and Support

Industry: : High Technology

Oracle Cloud

CriticalRiver Helps High Tech manufacturing company Transform Global HR Processes with Implementation of Oracle HCM Cloud

Industry: Semiconductor

Oracle EBS Integration

CriticalRiver helped a large manufacturer roll-out Oracle EBS to their newly acquired company, ensuring compatibility and business continuity

Industry:  Software/IT

AI Solution

CriticalRiver Automates an IT Company’s Accounting Department for Improved Efficiency and Increased Productivity

Industry:  Logistics

Oracle E-Business Suite R12

CriticalRiver Helps Business Operational Services Company Transform HR Processes with Oracle HCM Cloud Implementation and Support improving efficiency, productivity, fueling growth.

Industry: Manufacturing

Oracle E-Business Suite R12

CriticalRiver Helps a Renowned Semiconductor Company Reduce Support Man Hours by 50% and Increase Productivity by 67% by Implementing Oracle E-Business empowering them to improve operational efficiency.

Industry:  High Technology

Oracle Integration Cloud

CriticalRiver Helps a Leading Semiconductor Manufacturer Eliminate Redundancies, 25% Reduction in Man Hours, 50% Reduction in System Support Man Hours by Implementing Oracle Integration Cloud

Industry:  Petroleum

Oracle Integration Cloud

CriticalRiver empowers a Large Petroleum Group with Organizational-wide Implementation of Oracle HCM Cloud  streamlining, the processes for improved efficiency and increased productivity

Digital Transformation

Industry: Hi-Tech

Microsoft Azure Cloud

CriticalRiver helped a large Australia-based
Hi-Tech Company with Cloud Transformation that Reduced Operational Cost by 45%, Enriched Customers’ Digital Experience.

Industry: Manufacturing

MS.Net, NodeJS, RabbitMQ

Learn How IoT Enabled, Intelligent Automation Based Bot Agent implementation reduced costs by 65%, and enhanced Customer Digital Experience, Fueling productivity

Industry:  Insurance

Chatbot Studio

CriticalRiver’s AI-based Virtual Insurance Agent Helps a Leading Insurance Company Automate Policy Buying System creating a seamless environment boosting efficiency and productivity

Industry: Hospitality

AI-Powered Chatbot

CriticalRiver’s Chatbot integrated with Amazon Alexa Enabled a Renowned Hospitality Client Automate Processes and Offer Superior Customer Service resulting in greater ROI

Industry: Telecom

Digital Transformation

CriticalRiver’s digital transformation powered infrastrucutre management platform enables a UAE-based telecom company improve efficiency and governance to manifold levels.

Industry: Banking/Finance

Digital Transformation

A large Investment Authority Organization in Middle East is DIGITAL TRANSFORMED with Oracle Enterprise Performance Management for IMPROVED PLANNING, BUDGETING and REPORTING, Fueling Growth

Cloud Transformation

Industry:  Hi-Tech

Microsoft Azure Cloud

Our Cloud Transformation services impact our clients business significantly in terms of reduced costs in the maintenance of hardware and resources The Cloud Transformation deployment ensures better collaboration and engagement among all users in the decision-making process while improving business continuity

Product Engineering

Industry: Hi-Tech

Microsoft Azure Cloud

CriticalRiver helped a large Australia-based Hi-Tech Company with Cloud Transformation reducing operational cost by 45%, enriched customers’ Digital Experience

Industry: Automation

MS.Net, NodeJS, RabbitMQ

Learn How IoT Enabled, Intelligent Automation Based Bot Agent implementation reduced costs by 65%, and enhanced Customer Digital Experience, Fueling productivity

Industry:  Insurance

Chatbot Studio

CriticalRiver’s AI-based Virtual Insurance Agent Helps a Leading Insurance Company Automate Policy Buying System creating a seamless environment boosting efficiency and productivity

Industry: Hospitality

AI-Powered Chatbot

CriticalRiver’s Chatbot integrated with Amazon Alexa Enabled a Renowned Hospitality Client Automate Processes and Offer Superior Customer Service resulting in greater ROI

Integration

Industry: Semiconductor

CriticalRiver helped a large manufacturer roll-out Oracle EBS to their newly acquired company, ensuring compatibility and business continuity

Industry: Hi-Tech

CriticalRiver helps a leading Hi-tech manufacturing company with Salesforce CPQ Cloud resulted in automating processes and achieving greater ROI

Industry:Hi-Tech

CRM, Order Processing Integration¬†helped a large Hi-tech company streamline processes, improved efÔ¨Āciency, increased productivity.

Managed Services

Industry: Manufacturing

NetSuite Managed Services

CriticalRiver Empowered a Large Manufacturing Company to streamline Processes, reduce Costs for Improved Efficiency and Increased Productivity

Industry: Hi-Tech Cyber Security

Salesforce Marketing Cloud

CriticalRiver Offers Development, Testing & Marketing Managed Services to a Large Hi-Tech Enterprise enabling them to save time, effort. 

Industry: Manufacturing

Drupal 8, SEMRUSH, HotJar

CriticalRiver Offers User Interface Design, Development, Executes Web Marketing and Generated Analytics Data for a Large Manufacturing Enterprise

Industry:  Real Estate

Salesforce Sales Cloud

CriticalRiver helps a large real estate company with bug-fixing, reporting, lead & opportunity tracking, enabling them to accelerate time-to-market

Industry:  Hi-Tech

Sales Cloud

CriticalRiver helps a leading Hi-tech company eliminate manual processing and transformed digital fueling growth

Digital Products

Industry: Non-Profit

Salesforce Sales Cloud

CriticalRiver’s Salesforce Sales Cloud implementation helped a large real estate company in Dubai, UAE

Industry: Non-Profit

Salesforce Community Cloud

CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud

Industry: Non-Profit

Salesforce Community Cloud

CriticalRiver’s Community Cloud implementation digitally transformed our customer (a large hardware manufacturer)

Industry: Non-Profit

Salesforce Community Cloud

Implemented Salesforce Community Cloud, to enable employee communities for a large Gaming & Entertainment Company

Digital Experience

Industry: High-Tech

CriticalRiver helps Cypress Semiconductor significantly increases marketing influenced revenue and drastically shortens the sales cycle with Pardot, implemented in 6 weeks

Industry: Education

CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud that automated and streamlined students digital experience

Industry: Hi-Tech

CriticalRiver helped a large Australia-based Hi-Tech Company with Cloud Transformation that Reduced Operational Cost by 45%, Enriching Customers’ Digital Experience.

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