Testimonials

Dinakar Makam

Director, Salesforce Engineering, Guidewire Software
CriticalRiver partnered with us to successfully meet our aggressive Marketplace implementation objectives - We had a tight Phase 1 deadline to deliver success for our customers on Salesforce B2B Commerce Cloud. Guidewire Business Technology partnering with the CriticalRiver team took the initial designs developed by Marketing for the new experience and built an entirely new front-end for Marketplace from scratch on the Salesforce platform, including migrating the Marketplace to the Salesforce Lightning experience and the latest version of B2B Commerce Cloud.

CriticalRiver is a true partner with an expert, dedicated staff that you enjoy working with. We value their ability to have many face-to-face working sessions. They were one of the keys to our overall success.

Salesforce Account Executive

We call our relationship a partnership, and CriticalRiver has really embodied the meaning of that word. There is always a seeking for a win-win and for the best outcomes for all parties involved.

Beyond that important aspect of our relationship, CriticalRiver has consistently delivered projects (on time and per budget) and the customers are delighted with CriticalRiver’s work and their results.

This is not something I can say across the board for every partner, but CriticalRiver has never let me down. CriticalRiver has never let my valued customers down. From SME's and technical architects to the people who run the business, you guys are an asset to my customers

Omar AlMheiri

Co-founder, Letswork
Letswork is engaged with CriticalRiver for providing mobility application development, and managed services. CriticalRiver empowered us to streamline Processes and Reduce Costs for Improved Efficiency and Increased Productivity. They have expertise in many areas. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver."

Iyob Araia

Vice President of Information and Media Technology, LA Films

We're pleased with the Salesforce Community Cloud Phase I implementation and already in talks with CriticalRiver for the Phase II implementation in data management, document tracking system, and other areas of automation.

TJ

Salesforce Dev Team Lead, Five9

We want to thank the CriticalRiver delivery team for the fantastic work they have been doing on all Salesforce projects at Five9. They have become an essential part of our delivery model. They have become an important part of Five9’s automation processes, especially for sales and billing teams. CriticalRiver has become an extension of our team and has been key to accelerating our delivery capabilities on critical projects efficiently.

Chandresh Chhatpar

Chief Technology Officer, UWorld

CriticalRiver has been able to navigate the challenges and help us in these turbulent times. We’ve been able to merge firms successfully. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.

Bill Vanderwall

Vice President, Business Applications, Malwarebytes

Malwarebytes is engaged with CriticalRiver for many years, providing Salesforce consulting, development, and administration services. CriticalRiver retains and offers good quality offshore environment. They contribute and communicate well and real help, enjoy working with them. CriticalRiver is a part of our team; they are the first we turn to when we have consulting needs. CriticalRiver has expertise in many areas. I can recommend CriticalRiver as a good partner.

Rob Lee

Founder & CEO, Swift Passport & Visa Services

CriticalRiver helped us migrate from desk.com to Salesforce Service Cloud. The customization enabled us to offer a personalized digital experience to our customers. Working with CriticalRiver, they respected my time and budget, and we had a great experience working with them. I recommend CriticalRiver, they treat you with respect and make sure the project is on track & within the budget. Great team to work with.

WSSC

Washington Suburban Sanitary Commission (WSSC)

We at Washington Suburban Sanitary Commission (WSSC) are very satisfied with CriticalRiver services. CriticalRiver were very quick in providing services using their fast and agile delivery processes with high quality service. CriticalRiver was able to immediately act on any issue and resolve them appropriately on time. We strongly recommend CriticalRiver for any customer who are looking for Similar Service.

ANN MINOOKA

VP, GLOBAL MARKETING AND COMMUNICATIONS CYPRESS SEMICONDUCTORS CORPORATION

CriticalRiver implemented Pardot in 6 weeks, which usually takes months to complete. This demonstrates CriticalRiver's commitment to customers. I definitely would recommend CriticalRiver to any company that's implementing Marketing Cloud."

Claus Roggensack

Director - Business Applications - Five9

The CriticalRiver team has been great to work with on the delivery of CPQ Customizations and the Lightning Migration. It was a really refreshing relative to the experiences we had with other consulting firms in the past. Given the great work done so far, I think we are looking at a long-term relationship here!

Yogesh Malhan

Senior Director - IT Applications - Polycom, Inc

CriticalRiver has been instrumental in enabling Supplier Portal for Polycom. The team was highly professional and experienced in its execution and the implementation was seamless from beginning to end. I would strongly recommend them for Enterprise (ERP/CRM) application implementations.

Leo Kao, CSOP

Director - Business Systems - eASIC Corporation

Many thanks to your team's help in the successful implementation of our Hyperion Project and Electronic Banking Interface Project. Do extend our thanks to the team who helped in training our Malaysian employees on Microsoft Dynamic GP - Finance functions.

Steven Nott

CIO - Cypress Semiconductors

The results have been a timely and effective implementation that have moved us closer towards consolidating our customer engagement processes and improving it's efficiency

Philip Ziman

VP Global HR - Nanometrics

CriticalRiver Inc. helped Nanometrics configure Oracle HCM to support our annual compensation review. We simultaneously granted merit increases, promotions, lump sums and equity grants. The combined process supported informed decision making and time savings.

Jessica Love

CFO - MIlgard Windows & Doors

CriticalRiver Inc. executed this project very professionally and helped the business to achieve the desired results. I would definitely recommend CriticalRiver to other businesses to implement their Channel Revenue Management.

James Winstead

VP Marketing, Los Angeles Film School

Rob Lee

Founder & CEO, Swift Passport & Visa Services

Chris Cook

Chief Marketing Officer, Cypress Semiconductors Corporation

Steve Nott

Chief Information Officer, Cypress Semiconductors Corporation

Cat Kolberg

Accounting & Process Control Manager, Milgard

Lan Jenson

CEO, Adaptable Security

Eric Keil

Program Manager, Xerox International Partners

Rita Lourenzo

Logistics & Compliance Manager | Xerox International Partners

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