Re-Imagining Digital
In The Next Normal

Our Experience Speaks Volumes


Global Resources


Projects Executed


Referenceable Customers

Why CriticalRiver?

CriticalRiver leverages Salesforce, Oracle, Oracle Utilities, and other digital platforms to design, build and deploy end-to-end Digital Transformation solutions:

We leverage the immense potential of Salesforce products to help our customers with Digital adoption in their digital journey.


  • More than 100 digital transformation engagements
  • Team has more than 100 years of combined digital transformation experience
  • 100% referenceable Salesforce customer base
  • Industry and technology expertise
  • Business outcome driven implementation methodology
  • Experts in Cloud Transformation leveraging Microsoft Azure, AWS, and Oracle Cloud
  • Advisory, implementation, and managed services
  • 100% Salesforce certified consultants
  • Salesforce certified partner

Our Offerings

Enterprise Performance Management (EPM)

With numerous EPM deployments in five continents, we help with Oracle Cloud Applications – FCCS, ARCS, PCMC, and Hyperion applications. EPM enables to review of financial results, helping to make informed decisions.

Digital Experience Platforms (DXP)

We leverage DXP platforms such as Salesforce Community Cloud, Sitecore to help customers with digitalization empowering them to engage with end-users entire customer journey with a 360-degree view, enhance digital experience.

ERP & Billing Applications

We offer end-to-end ERP and Billing Applications such as Financials, Procurement, Project, Revenue, Risk Management, and Accounting. Our Oracle ERP Cloud practice heads come enormous experience in understanding, analyzing and implementing Oracle ERP on Cloud.

Cloud Transformation

Our experts come with deep experience serving multiple industries offering complete suite of cloud transformation services including Multi-Cloud deployments. Applications, Data migration from on-premise to cloud deployment.

Digital Commerce

Our expertise in building Cloud-based digital/E-Commerce platforms helps our customers build robust, scalable B2B and B2C E-Commerce applications. We leverage Salesforce Commerce Cloud to enable our customers offer superior digital experience to end-users.

Industry 4.0

CriticalRiver is enabling various industries with innovative Industry 4.0 driven solutions in areas of manufacturing and production with Cyber-Physical Systems, IoT, Cloud & Cognitive Computing to create SMART FACTORIES, automate processes, and grow.

Product Engineering

Our deep domain expertise across multiple industries – manufacturing, Fintech, Utilities, healthcare, non-profit & banking/finance helps us deliver robust products from ideation, inception to completion to ensure market acceleration and sustainable growth.

SaaS, PaaS & IaaS Solutions

We are a trusted Salesforce & Oracle partner having implemented numerous projects in SaaS, PaaS & IaaS based end-to-end solutions with complete on-premise to cloud migrations, customizations, integrations, support and managed services.

Success Stories

Discover How We helped Our Customers with Cloud Solutions

Industry: High-Tech

CriticalRiver’s Salesforce Community Cloud Solution Improves Management of Backlog Orders at a High-Tech Manufacturer

Industry: Non-Profit

CriticalRiver’s Salesforce Community Cloud Solution Helps a Non-Profit Better Serve Its Constituency and Eliminate Manual Processing

Industry: Semiconductor

Cypress Semiconductor significantly increases marketing influenced revenue and drastically shortens the sales cycle with Pardot, implemented in 6 weeks

Industry: Travel/Tourism

CriticalRiver helps a large passport and visa processing company increase efficiency, user adoption with greater ROI by retiring legacy platform and implementing Salesforce Service Cloud Lightning


Five Fatal Mistakes to Avoid during Salesforce Integration

Five Fatal Mistakes to Avoid during Salesforce Integration

Managing a complicated database is one of the biggest hurdles faced by any organization in the age of digital marketing. With time, companies have changed, and new competitors are penetrating the market at lightning speed.    New technological improvements are surging...

read more
Salesforce Data Security – Best Practices & Solutions

Salesforce Data Security – Best Practices & Solutions

Introduction Today businesses rely extensively on data. Transaction data, purchase records, insights from social media can store precious information, make predictions, and enhance business processes.   However, with essential data arises significant security duties...

read more
Demystifying Cloud and Edge Computing

Demystifying Cloud and Edge Computing

The cloud's very presence took the world by storm, and in the process, it showed that it was more than just a hoopla. We have seen immense growth in SaaS applications over the years.  Since the conception of artificial intelligence (AI), the industry has had a...

read more

White Paper
Multi-Cloud Management – The future of Cloud


Thought Leadership
Digital Transformation – 2021 and Beyond


Let's Start

Something New

Would you like to speak to one of our tech advisors over the phone?

Please submit your details and we will be in touch shortly. You can also email us if you would prefer.
Email :