Our Experience Speaks Volumes


Global Resources


Projects Executed


Referenceable Customers

Chatbot Built In Business Logic

Account Management

Manage account operations
View account transactions
Manage admin-related activities

Customer Service

24/7 customer support
Customer feedback & measurement
Higher customer satisfaction


Personalized marketing
Targeted offers
Better user engagement


24/7 customer representative
Targeted offers
Better user engagement

Human Resources

Accelerate new employee onboarding
Targeted products/services offerings
Better conversion rates

IT Help Desk

24/7 user support
Standardized support information
Reduced cost of support

Nimoy Makes Provisioning Chatbot Functionality Easy

AI-powered Natural Language Processing (NLP) for intent and entity detection

Multiple Natural Language Understanding (NLU) training models to predict
user-intent from incoming Bot requests

Live agent handover, allowing human to takeover bot conversation

Connect any channel to any backend system using standards such as REST

Build customer flows once and deploy to any channel

Chatbot analytics that enables the system to continuously learn about user behavior and adjust to provide a better experience




AI-Powered Nimoy Chatbot Features Overview


Five Fatal Mistakes to Avoid during Salesforce Integration

Five Fatal Mistakes to Avoid during Salesforce Integration

Managing a complicated database is one of the biggest hurdles faced by any organization in the age of digital marketing. With time, companies have changed, and new competitors are penetrating the market at lightning speed.    New technological improvements are surging...

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Salesforce Data Security – Best Practices & Solutions

Salesforce Data Security – Best Practices & Solutions

Introduction Today businesses rely extensively on data. Transaction data, purchase records, insights from social media can store precious information, make predictions, and enhance business processes.   However, with essential data arises significant security duties...

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Demystifying Cloud and Edge Computing

Demystifying Cloud and Edge Computing

The cloud's very presence took the world by storm, and in the process, it showed that it was more than just a hoopla. We have seen immense growth in SaaS applications over the years.  Since the conception of artificial intelligence (AI), the industry has had a...

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White Paper
Multi-Cloud Management – The future of Cloud


Thought Leadership
Digital Transformation – 2021 and Beyond


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