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Nimoy AI-Powered Chatbot

Our Experience Speaks Volumes

45+

Global Resources

45+

Projects Executed

100%

Referenceable Customers

Chatbot Built In Business Logic

Account Management

Manage account operations
View account transactions
Manage admin-related activities

Customer Service

24/7 customer support
Customer feedback & measurement
Higher customer satisfaction

Marketing

Personalized marketing
Targeted offers
Better user engagement

Sales

24/7 customer representative
Targeted offers
Better user engagement

Human Resources

Accelerate new employee onboarding
Targeted products/services offerings
Better conversion rates

IT Help Desk

24/7 user support
Standardized support information
Reduced cost of support

Nimoy Makes Provisioning Chatbot Functionality Easy

AI-powered Natural Language Processing (NLP) for intent and entity detection

Multiple Natural Language Understanding (NLU) training models to predict
user-intent from incoming Bot requests

Live agent handover, allowing human to takeover bot conversation

Connect any channel to any backend system using standards such as REST

Build customer flows once and deploy to any channel

Chatbot analytics that enables the system to continuously learn about user behavior and adjust to provide a better experience

AI-Powered Nimoy Chatbot Features Overview

Blogs

A Comprehensive Guide to RPA in Salesforce

A Comprehensive Guide to RPA in Salesforce

RPA or Robotic Process Automation is used with Salesforce to enhance potency and decrease human error in monotonous tasks such as data migration. Many companies are looking for methods to leverage this technology - and there are...

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Building AppExchange Solution with Salesforce PDO

Building AppExchange Solution with Salesforce PDO

Product Development Outsourcers or PDOs signify a broad spectrum of consulting associates and vendors with expertise in developing commercial apps and other relevant services like coaching, funding, marketing, or selling an app....

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Hidden Gems in Salesforce you may not have Known!

Hidden Gems in Salesforce you may not have Known!

Salesforce has several features and purposes that it’s almost improbable to keep track of them all. Even the best admin is always watching for valuable clues and SFDC skills when traveling the expansive world of Salesforce....

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White Paper
Multi-Cloud Management – The future of Cloud

Thought Leadership
Digital Transformation – 2021 and Beyond

Let's Start Something New

    To know more about our services/offerings, write to us at contact@criticalriver.com