Thought Leadership

Thought Leadership

Oracle Utilities Data Migration, Conversion, and Automation Future-proofing Your Data

The utilities industry is in the middle of an exciting change, growing into a more digitized, decentralized system. Conventional business processes, market participants, and ways of functioning are being disrupted and transforming quickly. Many utilities have already begun their journey to cloud with incremental adoption of infrastructure but undertaking an enterprise strategy

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Delivering Digital Engagement through COVID Thought Leadership

Digital channel usage is fastening everywhere during the COVID-19 pandemic. Corporate investment in digital engagement will require to reflect new ways of living and working. How long such customer reaction will last is unclear, but we recognize there will be no reversion to the old operating ways.

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How Managed Services Helping Companies in New Normal

In today’s complicated and evolving business landscape, process change may no longer be optional. It has become imperative for businesses to hold their competitive edge. Those who ignore this chance may find themselves at a loss compared to leading-edge firms. Companies seeking process change need a focused approach and methodology to shun unwanted losses of time and resources.

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Salesforce CRM Driving Enhanced Healthcare Experience

Healthcare institutions today are more focused on enhancing patients’ health and optimizing their internal systems. However, they still depend on legacy systems, which hampers innovation. This strategy proves ineffective as today’s patients seek comfortable access to healthcare and personalized treatment. A complete CRM system.

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7 Ways Technology is Enabling Operational Efficiency & Automation in Non-Profits

Technology can be a fantastic tool to further social change. It can help non-profits increase productivity, improve effectiveness through better collaboration, and prolong services to new societies in need. Technology can also change how a non-profit, or a whole sector of non-profits, fulfills its purpose and effects a lasting impact in its communities.

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Countering the Pandemic with Privacy-First Marketing

Before the emergence of digital marketing, all we could depend on was aggregated data to make wise investment choices. Today, technology has developed, and the name of the game is user-level data. Marketers who uncover new abilities in old ways will produce scalable performance marketing rewards in the next decade.

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Introducing Multi-Platform Testing Services & Testing Automation for Oracle Utilities and Edge Systems

CriticalRiver announces its extension of QA/ Testing services for Oracle Utilities and Edge systems to end-user organizations wishing to outsource all or a portion of their software testing activities. This move equips customers with autonomous and scalable QA services to shift the demand from their team to ours.

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Redefining Work & Workforce in Gig Economy– Utilities Perspective

Developing a workforce is a continuous process for all businesses. As we assess the present by closely analyzing the most advanced workforce management trends, the common themes involve building a better employee experience, driving efficiency, and limiting cost.

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Digital Commerce -Conforming the New Normal

The COVID-19 crisis has led to exciting changes in consumer behaviour. Retailers will have to strive hard to satisfy the ever-evolving customer experience demands to succeed and remain relevant.The coronavirus pandemic has upended the retail sector, demanding the cessation of physical stores and creating ambiguity for the Future of the in-store experience.

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Advancing Seamless Experienceby Integrating Innovative Technology

Before COVID-19, people, businesses, and governments relied on disruptive technologies for different activities, including economic transactions, commerce, logistics, education, and health care.It exposes a massive divide between high-income and poorer countries in digital practice and the availability of technology solutions to boost the pandemic response.

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Manufacturing Industry: Evolution, Disruption, Trends & more...

The manufacturing industry today faces stiff global competition, and its business environment is evolving quickly. It is tough to determine a market demand which was relatively stable and predictable in the past. Hence, it is vital to develop a new production system that can quickly and flexibly manage production volume changes and product life.

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Explore How Supply & Procurement will Improve with Spend Management Software in Post Pandemic

But what is spend management? Further, why should it be a top area of focus for businesses during a crisis?
Spend management is a broad framework for handling all variable costs, including employee payments and discretionary expenses.

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How CriticalRiver is Helping with Enhanced Customer Digital Experience

Customer Experience or CX is the new mark, and in a world where everything is shifting online, CX has become strategically crucial for all businesses, large and small.
Ever since Covid-19, Internet usage has grown by 70%. People are on their devices almost all the time.

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Cloud with the Intelligent Edge

COVID-19, the largest health and economic crisis in recent times, confronts businesses across sectors and pushes them into extraordinary measures to safeguard their people and sustain operations. Industry 4.0 is no exception!Industry 4.0, which involves advanced analytics, automation, connectivity, and advanced manufacturing technologies.

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AcceleratingDigital Marketing Post-Pandemic

As the world fights with COVID-19, it is crucial to consider what the post-COVID world will spell for experts in the digital marketing sphere. The pandemic has expedited the pace at which we are “going digital” and has given new strength to many online businesses. Never have consumers been so dependent on online stores to get through the day.

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Utilities Electrical Engineers Staffing - A Paradigm Shift!

COVID-19 has taught us business lessons from just about every angle, be it managing remote teams, managing supply chains, or steering varying customer demands. The experience has reset priorities associated with the essential infrastructure we all rely on, including the power grid.A good roadmap for any electric utility as we slowly emerge from COVID-19

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