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Thought Leadership

By Jason Kleiman

How to Expedite Digital Transformation via Cloud Platforms?

The cloud is everywhere. Whether working from home or attending online classes, operating your bank account digitally, or booking a transportation service, cloud technology has become essential to everyday life....

By Venkata Ramana

The Metaverse technology: And how it will revolutionize the workplace!

The metaverse enigma has taken the business world by storm. The possibilities of what can be achieved through this new “digital world” have left many enthralled and confused. There is an intensifying discussion on how...

By Subbarao Kapila

Are you Digitally Transforming While Being Agile?

Digital transformation enables progressive changes in business models and practices to thrive in the modern, hyper-dynamic business landscape. Such changes can also be challenging to manage because they require...

By Jason Kleiman

Enabling Digital Sales Transformation with a Five-Pronged Approach

Digital Transformation. No longer a fad or a nice to have, but a business imperative. Global organizations invest heavily to revamp customer experience through intuitive websites and mobile apps, cloud migration,...

By Chandra Gundlapalli

Business Friction Modernization

The past couple of years has seen the world grappling with the pandemic and doing everything it could to build the next normal. 2022 has come, and we are eager to witness hybrid workplaces, technological breakthroughs,...

By Jason Kleiman

Why the post-pandemic world needs an innovative leader?

Why thought-forward leadership in today’s economy A fundamental transformation for business leaders is underway. Today, business leaders are pushed to lead in a world unlike anything anyone has ever encountered in the...

Oracle Utilities Data Migration, Conversion, and Automation Future-proofing Your Data

The utilities industry is in the middle of an exciting change, growing into a more digitized, decentralized system. Conventional business processes, market participants, and ways of functioning are being disrupted and...

Introducing Multi-Platform Testing Services & Testing Automation for Oracle Utilities and Edge Systems

CriticalRiver announces its extension of QA/ Testing services for Oracle Utilities and Edge systems to end-user organizations wishing to outsource all or a portion of their software testing activities. This move equips...

Explore How Supply & Procurement will Improve with Spend Management Software in Post Pandemic

But what is spend management? Further, why should it be a top area of focus for businesses during a crisis? Spend management is a broad framework for handling all variable costs, including employee payments and...

Delivering Digital Engagement through COVID Thought Leadership

Digital channel usage is fastening everywhere during the COVID-19 pandemic. Corporate investment in digital engagement will require to reflect new ways of living and working. How long such customer reaction will last...

Redefining Work & Workforce in Gig Economy– Utilities Perspective

Developing a workforce is a continuous process for all businesses. As we assess the present by closely analyzing the most advanced workforce management trends, the common themes involve building a better employee...

How CriticalRiver is Helping with Enhanced Customer Digital Experience

Customer Experience or CX is the new mark, and in a world where everything is shifting online, CX has become strategically crucial for all businesses, large and small. Ever since Covid-19, Internet usage has grown by...

How Managed Services Helping Companies in New Normal

In today’s complicated and evolving business landscape, process change may no longer be optional. It has become imperative for businesses to hold their competitive edge. Those who ignore this chance may find themselves...

Digital Commerce -Conforming the New Normal

The COVID-19 crisis has led to exciting changes in consumer behaviour. Retailers will have to strive hard to satisfy the ever-evolving customer experience demands to succeed and remain relevant.The coronavirus pandemic...

Cloud with the Intelligent Edge

COVID-19, the largest health and economic crisis in recent times, confronts businesses across sectors and pushes them into extraordinary measures to safeguard their people and sustain operations. Industry 4.0 is no...

Salesforce CRM Driving Enhanced Healthcare Experience

Healthcare institutions today are more focused on enhancing patients’ health and optimizing their internal systems. However, they still depend on legacy systems, which hampers innovation. This strategy proves...

Advancing Seamless Experienceby Integrating Innovative Technology

Before COVID-19, people, businesses, and governments relied on disruptive technologies for different activities, including economic transactions, commerce, logistics, education, and health care.It exposes a massive...

AcceleratingDigital Marketing Post-Pandemic

As the world fights with COVID-19, it is crucial to consider what the post-COVID world will spell for experts in the digital marketing sphere. The pandemic has expedited the pace at which we are “going digital” and has...

7 Ways Technology is Enabling Operational Efficiency & Automation in Non-Profits

Technology can be a fantastic tool to further social change. It can help non-profits increase productivity, improve effectiveness through better collaboration, and prolong services to new societies in need. Technology...

Manufacturing Industry: Evolution, Disruption, Trends & more…

The manufacturing industry today faces stiff global competition, and its business environment is evolving quickly. It is tough to determine a market demand which was relatively stable and predictable in the past....

Utilities Electrical Engineers Staffing – A Paradigm Shift!

COVID-19 has taught us business lessons from just about every angle, be it managing remote teams, managing supply chains, or steering varying customer demands. The experience has reset priorities associated with the...

Countering the Pandemic with Privacy-First Marketing

Before the emergence of digital marketing, all we could depend on was aggregated data to make wise investment choices. Today, technology has developed, and the name of the game is user-level data. Marketers who uncover...

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