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Thought Leadership

Oracle Utilities Data Migration, Conversion, and Automation Future-proofing Your Data

The utilities industry is in the middle of an exciting change, growing into a more digitized, decentralized system. Conventional business processes, market participants, and ways of functioning are being disrupted and...

Introducing Multi-Platform Testing Services & Testing Automation for Oracle Utilities and Edge Systems

CriticalRiver announces its extension of QA/ Testing services for Oracle Utilities and Edge systems to end-user organizations wishing to outsource all or a portion of their software testing activities. This move equips...

Explore How Supply & Procurement will Improve with Spend Management Software in Post Pandemic

But what is spend management? Further, why should it be a top area of focus for businesses during a crisis? Spend management is a broad framework for handling all variable costs, including employee payments and...

Delivering Digital Engagement through COVID Thought Leadership

Digital channel usage is fastening everywhere during the COVID-19 pandemic. Corporate investment in digital engagement will require to reflect new ways of living and working. How long such customer reaction will last...

Redefining Work & Workforce in Gig Economy– Utilities Perspective

Developing a workforce is a continuous process for all businesses. As we assess the present by closely analyzing the most advanced workforce management trends, the common themes involve building a better employee...

How CriticalRiver is Helping with Enhanced Customer Digital Experience

Customer Experience or CX is the new mark, and in a world where everything is shifting online, CX has become strategically crucial for all businesses, large and small. Ever since Covid-19, Internet usage has grown by...

How Managed Services Helping Companies in New Normal

In today’s complicated and evolving business landscape, process change may no longer be optional. It has become imperative for businesses to hold their competitive edge. Those who ignore this chance may find themselves...

Digital Commerce -Conforming the New Normal

The COVID-19 crisis has led to exciting changes in consumer behaviour. Retailers will have to strive hard to satisfy the ever-evolving customer experience demands to succeed and remain relevant.The coronavirus pandemic...

Cloud with the Intelligent Edge

COVID-19, the largest health and economic crisis in recent times, confronts businesses across sectors and pushes them into extraordinary measures to safeguard their people and sustain operations. Industry 4.0 is no...

Salesforce CRM Driving Enhanced Healthcare Experience

Healthcare institutions today are more focused on enhancing patients’ health and optimizing their internal systems. However, they still depend on legacy systems, which hampers innovation. This strategy proves...

Advancing Seamless Experienceby Integrating Innovative Technology

Before COVID-19, people, businesses, and governments relied on disruptive technologies for different activities, including economic transactions, commerce, logistics, education, and health care.It exposes a massive...

AcceleratingDigital Marketing Post-Pandemic

As the world fights with COVID-19, it is crucial to consider what the post-COVID world will spell for experts in the digital marketing sphere. The pandemic has expedited the pace at which we are “going digital” and has...

7 Ways Technology is Enabling Operational Efficiency & Automation in Non-Profits

Technology can be a fantastic tool to further social change. It can help non-profits increase productivity, improve effectiveness through better collaboration, and prolong services to new societies in need. Technology...

Manufacturing Industry: Evolution, Disruption, Trends & more…

The manufacturing industry today faces stiff global competition, and its business environment is evolving quickly. It is tough to determine a market demand which was relatively stable and predictable in the past....

Utilities Electrical Engineers Staffing – A Paradigm Shift!

COVID-19 has taught us business lessons from just about every angle, be it managing remote teams, managing supply chains, or steering varying customer demands. The experience has reset priorities associated with the...

Countering the Pandemic with Privacy-First Marketing

Before the emergence of digital marketing, all we could depend on was aggregated data to make wise investment choices. Today, technology has developed, and the name of the game is user-level data. Marketers who uncover...

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