Our Experience Speaks Volumes
45+
Global Resources
45+
Projects Executed
100%
Referenceable Customers
Why CriticalRiver?
Energy/Utilities
We leverage the immense potential of Salesforce products to help our customers with Digital adoption in their digital journey. Our
- More than 100 digital transformation engagements
- Team has more than 100 years of combined digital transformation experience
- 100% referenceable Salesforce customer base
- Industry and technology expertise
- Business outcome driven implementation methodology
- Advisory, implementation, and managed services
- 100% Salesforce certified consultants
- Salesforce certified partner
CriticalRiver Utilities Offerings
Success Stories
Discover How We Helped Our Customers with Utilities Solutions
Industry: Utilities
Oracle Metering, SOA Suite, Outage system, BI
A large Electric & Water Authority in the Middle East automates processes with SMART METERING and Field Activities Reporting, reducing costs, improving.
Industry: Utilities
Oracle CC&B, Oracle DSS
A Large Publicly Owned Utility in Texas Transforms Customer Experience through Integration of Disparate Systems, Implementation of Oracle’s Customer Self-Service Solution.
Industry: Utilities
Oracle C2M, Oracle SOA
CriticalRiver Helped a small municipal power Utility with Data Migration and Analytics Solution to enable Real-time Decision Support and Improved Operational Efficiencies.
Industry: Utilities
Oracle CC&B, MWM
CriticalRiver helps a government entity integrate its digital assets, modernize utility systems, and streamline processes to deliver a superior customer experience.
Blogs
Enabling Energy & Utilities with RPA and Chatbots
The Utilities sector comprises 24 x 7 operations and a comprehensive residential and commercial customer base that relies on continuous and critical service levels. It is also an industry that relies on a shared and...
How a CRM helps in Modernizing your Organization
If your enterprise is developing, then it is time for you to think about modernizing your software. As a large multinational, you will require something that will manage your expanding consumer base. When people use the word...
How C2M is Streamlining Utilities Eternally!
The utility industry faces transformative demands from almost every angle. Consumer demands continue to increase as available technology drives new trends and makes data more accessible. Maintenance efforts and evolving markets...