Our Experience Speaks Volumes
45+
Global Resources
45+
Projects Executed
100%
Referenceable Customers
Why CriticalRiver?
Energy/Utilities
We leverage the immense potential of Salesforce products to help our customers with Digital adoption in their digital journey. Our
- More than 100 digital transformation engagements
- Team has more than 100 years of combined digital transformation experience
- 100% referenceable Salesforce customer base
- Industry and technology expertise
- Business outcome driven implementation methodology
- Advisory, implementation, and managed services
- 100% Salesforce certified consultants
- Salesforce certified partner
CriticalRiver Utilities Offerings
Success Stories
Discover How We Helped Our Customers with Utilities Solutions
Industry: Utilities, Electrical Distribution Design
CriticalRiver Transforms Customer Experience for a Large Electric Utility in South-Central US
Explore how CriticalRiver redefined a leading South-Central US electric utility’s digital infrastructure, elevating customer experiences and significantly reducing field workforce costs with Business Process Automation
Industry: Utilities
CriticalRiver Streamlines Data Migration for Large California Municipal Utility
Discover how CriticalRiver transformed a large California municipal Utility’s data system, enhancing real-time decisions and boosting operational efficiency.
Industry: Utilities
CriticalRiver Helps Large Texas Municipal Utility in Elevating Customer Service via Oracle’s Digital Solution
Discover how CriticalRiver helped a large municipal utility in the US integrate fragmented systems, enhancing customer experiences through Oracle’s Digital Self-Service Solution.
Industry: Manufacturing
CriticalRiver Boosts FMCG Retail with NBA Predictions and Cross-Selling
A leading FMCG retail company with a strong presence across the US.
Blogs
Enabling Energy & Utilities with RPA and Chatbots
The Utilities sector comprises 24 x 7 operations and a comprehensive residential and commercial customer base that relies on continuous and critical service levels. It is also an industry that relies on a shared and...
How a CRM helps in Modernizing your Organization
If your enterprise is developing, then it is time for you to think about modernizing your software. As a large multinational, you will require something that will manage your expanding consumer base. When people use the word...
How C2M is Streamlining Utilities Eternally!
The utility industry faces transformative demands from almost every angle. Consumer demands continue to increase as available technology drives new trends and makes data more accessible. Maintenance efforts and evolving markets...
White Paper
Multi-Cloud Management – The future of Cloud
Thought Leadership
Digital Transformation – 2021 and Beyond
Let’s Start Something New
You can also email us directly at contact@criticalriver.com