Our Experience Speaks Volumes
We leverage the immense potential of Salesforce products to help our customers with Digital adoption in their digital journey. Our
- More than 100 digital transformation engagements
- Team has more than 100 years of combined digital transformation experience
- 100% referenceable Salesforce customer base
- Industry and technology expertise
- Business outcome driven implementation methodology
- Advisory, implementation, and managed services
- 100% Salesforce certified consultants
- Salesforce certified partner
CriticalRiver Utilities Offerings
Discover How We Helped Our Customers with Utilities Solutions
Industry: Utilities, Electrical Distribution Design
CriticalRiver Transforms Customer Experience for a Large Electric Utility in South-Central US
Explore how CriticalRiver redefined a leading South-Central US electric utility’s digital infrastructure, elevating customer experiences and significantly reducing field workforce costs with Business Process Automation
CriticalRiver Streamlines Data Migration for Large California Municipal Utility
Discover how CriticalRiver transformed a large California municipal Utility’s data system, enhancing real-time decisions and boosting operational efficiency.
CriticalRiver Helps Large Texas Municipal Utility in Elevating Customer Service via Oracle’s Digital Solution
Discover how CriticalRiver helped a large municipal utility in the US integrate fragmented systems, enhancing customer experiences through Oracle’s Digital Self-Service Solution.
The Utilities sector comprises 24 x 7 operations and a comprehensive residential and commercial customer base that relies on continuous and critical service levels. It is also an industry that relies on a shared and...
If your enterprise is developing, then it is time for you to think about modernizing your software. As a large multinational, you will require something that will manage your expanding consumer base. When people use the word...
The utility industry faces transformative demands from almost every angle. Consumer demands continue to increase as available technology drives new trends and makes data more accessible. Maintenance efforts and evolving markets...