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Accelerate your Digital Journey. Talk to Our Expert

We build hyper-customized digital transformation solutions
for enterprise in MEA to increase speed-to-market by 80% and reduce TCO by 30%.

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Digital
Transformation

Leverage our expertise from 100+ successful projects, innovative delivery approach, and pre-constructed solution boosters.

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Integration
Services

Implementation of any technology integration service is only as good as its ability to integrate with your existing architecture.

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Oracle Implementation
Services & Solution

Optimize with our Oracle ERP expertise for streamlined workflows, reduced risks and costs, and maximum ROI.

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Salesforce
Implementation Services

Streamline your sales and marketing processes through automation, diversify your sources of revenue, and thrive in the face of disruptions.

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SAP Service
Integrations

As businesses are digitally transforming themselves with ERP solutions, SAP is turning out to be a huge game changer.

Explore the Business Benefits We Achieved

Our digital transformation solutions have enabled the growth of over 170+ enterprises, securing their upward trajectory. The numbers speak for themselves.

Improved
speed-to-market by

>25%

Realized cloud TCO
savings by

>45%

Reduced IT maintenance
& operations cost by

>32%

Increased employee
engagement by

>40%

Success Stories

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Join us on our journey to success! Send in your resume today – careers.emea@criticalriver.com

Why CriticalRiver?

Our extensive knowledge in specific domains and skilled team of engineers make us a highly esteemed collaborator of top-tier technology companies such as Salesforce, Oracle, Microsoft, NetSuite, Workato, LogiSense, Dell Boomi, Snowflake, Mulesoft, and Avolin.

Hours of digital transformation project experience

Successful Projects

Happy Customers

%

Customer Satisfaction Score

Solutions

Nimoy - Conversational
Artificial Intelligence Platform
  • AI-powered Natural Language Processing (NLP) for intent and entity detection
  • Multiple Natural Language Understanding (NLU) training models to predict user-intent
  • Live agent handover, allowing humans to takeover bot conversations
  • Connect any channel to any backend system using standards such as REST
  • Build customer flows once and deploy to any channel
  • Chatbot analytics to continuously understand user behavior and adapt

Our Valued Customers Include

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Customers’ Speak

  • Letswork is engaged with CriticalRiver for providing mobility application development, and managed services. CriticalRiver empowered us to streamline Processes and Reduce Costs for Improved Efficiency and Increased Productivity. They have expertise in many areas. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.”

    Omar AlMheiri , Co-founder, Letswork

Insights

Our perspective on concepts, advancements, and technologies that generate significant impact.

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How Generative AI in Utility is Transforming Billing and Customer Service

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Digital Transformation Trends in Utilities: How It Is Shaping the Next Growth Phase

Few of Our Valued Partners

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Let’s Start Something New

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    You can also email us directly at contact@criticalriver.com