Master Enterprise Operations with Oracle ERP

Cloud-native intelligence for enterprises built to grow.

CriticalRiver empowers organizations to simplify complex operations and unlock enterprise-wide efficiency with Oracle ERP. From strategy to implementation, we deliver precision, agility, and performance at every stage.

Trusted by Clients

The brands you trust also trust us for results.

One-Sky
Formfactor
Ichor
Onto-innovations
Dp-World
oracle
Uber
VIAVI-Solutions
Dayforce
Metropolis
Visby-medical
Damac
customer-miral
Ad-Media
Tata-Trust
Sutherland
sentinal-one
Recognitions & Qualifications

Recognized Globally, Trusted Locally, and Driven by Expertise

01

Oracle Partner Network (OPN), recognized as a Worldwide Principal Partner

02

Recognized Oracle Cloud Managed Service Provider

03

Proven expertise in global, regional, and country rollouts

04

Business process reengineering and transformation services

05

Deep experience in M&A, divestitures, and enterprise reorganizations

06

Large global PMO (Project Management Office) supporting complex programs

07

100% Oracle-certified delivery resources

Our Methodology

Our Oracle ERP Delivery Framework

Discovery and Assessment

We evaluate your current landscape, uncover gaps, and define clear transformation objectives aligned with business priorities.

  • Map current systems
  • Identify pain points
  • Define transformation goals

Solution Architecture

We design the right Oracle ERP components, integrations, and extensions to match functional and technical needs.

  • Define Oracle ERP modules
  • Identify required integrations
  • Outline needed extensions

Implementation and Development

We configure, customize, and integrate Oracle Cloud or EBS modules to bring the solution to life.

  • Configure modules
  • Customize functionalities
  • Integrate Oracle Cloud or EBS

Testing and Training

We validate system performance, empower users through training, and ensure readiness across all stakeholder groups.

  • Conduct validation cycles
  • Deliver user training
  • Support stakeholder onboarding

Go-Live and Continuous Improvement

We enable a confident launch and ensure the system evolves through enhancements, monitoring, and ongoing support.

  • Execute go-live
  • Monitor system performance
  • Implement enhancements and support
Success Stories

Driving Your Success with Certainty 

Reinventing Budgeting & Forecasting with Cloud EPM for a Middle‑East Investment Authority

  • 95% decrease in calculation time
  • 60% reduction in maintenance and IT expenses
  • 70% improvement in data granularity

CriticalRiver Helps Ride-Hailing Giant Digitalize and Automate Their Invoicing Process

  • Reduced turnaround time by 40%
  • Key stakeholder communication has improved by 100%
  • Delivery efficiency increased by 80%
What Our Clients Say 

Trusted by industry leaders to deliver results that matter. 

CriticalRiver has been instrumental in enabling Supplier Portal for Polycom. The team was highly professional and experienced in its execution and the implementation was seamless from beginning to end. I would strongly recommend them for Enterprise (ERP/CRM) application implementations.

Yogesh Malhan

Senior Director, IT Applications, Polycom, Inc

yogesh-malhan-thumbnail

CriticalRiver Inc. helped Nanometrics configure Oracle HCM to support our annual compensation review. We simultaneously granted merit increases, promotions, lump sums and equity grants. The combined process supported informed decision making and time savings.

Philip Ziman

Vice President Global HR, Nanometrics

Philip-Ziman-VP-Global-HR

“CriticalRiver has consistently delivered a high-quality offshore environment with significant contributions and clear communication over the years.”

Bill Vanderwall

Vice President, Business Apps, Malwarebytes

“CriticalRiver has been able to navigate key challenges and help us in these turbulent times. The collaboration has been very successful, and we hope to continue this partnership.”

Chandresh Chhatpar

CTO, UWorld

Chandresh-Chhatpar
Industries We Serve

Domain Expertise

Cutting through complexity to deliver clarity, strategy, and impact at every turn across industries.

FAQs

Frequently Asked Questions

What makes CriticalRiver’s Oracle ERP practice different?

CriticalRiver combines deep Oracle expertise with AI-powered insights and automation. Our certified consultants specialize in end-to-end ERP transformation—from implementation to optimization—ensuring every process is connected, scalable, and outcome-driven.

Which Oracle ERP systems does CriticalRiver support?

We work with Oracle Fusion Cloud ERP, Oracle E-Business Suite (EBS) R12, and hybrid environments. Whether you are modernizing to the cloud or optimizing an existing setup, our experts tailor solutions that align with your business model and growth strategy.

How does CriticalRiver enhance ERP performance with AI?

We integrate AI and analytics into Oracle ERP to automate reconciliations, predict cash flow, detect anomalies, and generate actionable insights. This helps finance and operations teams make faster, data-backed decisions.

Can CriticalRiver integrate Oracle ERP with other enterprise platforms?

Yes. Our team uses Oracle Integration Cloud (OIC), SOA, and third-party tools such as MuleSoft, Dell Boomi, and Workato to seamlessly connect Oracle ERP with systems like Salesforce, Workday, and ServiceNow.

What industries does CriticalRiver serve with Oracle ERP?

We support clients across Manufacturing, Financial Services, Energy & Utilities, Healthcare, Technology, and Retail. Each engagement is customized with industry-specific best practices, KPIs, and regulatory compliance frameworks.

Does CriticalRiver provide post-implementation support and maintenance?

Absolutely. Our Global Delivery Model ensures continuous support, update testing, and performance monitoring. We also offer advisory on new release features and user enablement to keep your system optimized and current.

Can CriticalRiver help migrate from Oracle EBS to Oracle Cloud ERP?

Yes. We provide a structured migration roadmap that includes readiness assessments, data mapping, integration strategy, and change management—ensuring a smooth transition with minimal disruption.

What kind of ROI can I expect from Oracle ERP implementation with CriticalRiver?

Clients typically see faster financial closes, improved reporting accuracy, reduced manual effort, and measurable gains in operational efficiency. Our goal is to deliver both immediate productivity improvements and long-term business scalability.

How do I get started with CriticalRiver’s Oracle ERP services?

You can begin with a free ERP assessment or discovery workshop. Our team will review your current environment, identify improvement opportunities, and outline a roadmap aligned with your goals and budget.

Let’s Build Intelligent Systems Together

Empowered by our Studio Leaders, we’re enabling companies to embrace AI-first innovation. Together, we build intelligent systems that scale possibilities and performance.

Let’s start a conversation.

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