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Digital Engagement

Pushing Beyond the Initial Hype: How Organizations Can Create Value with Generative AI?

Ever imagined a world where machines could brainstorm like us? Well, the future is here! A recent blog post from Forrester paints an exciting picture of the future of generative AI. Just think about it – an annual growth rate of 36% until 2030 means it's not just another tech...

Streamlining Land Survey with GIS Solution: Automating Drone Image Processing

The effective development of agricultural production makes it necessary to introduce highly efficient technologies for collecting and processing land information. Information technologies can be of significant help in solving numerous problems. The main purpose of GIS in land...

Five Ways to Improve or Re-Invent Service Delivery in Your Organization

In the ever-evolving landscape of today's business world, providing top-notch service delivery has become a crucial aspect for organizations across the globe. With the advent of advanced technology and the need for swift responses, businesses must strive to offer efficient and...

Digital Transformation Trends in Utilities: How It Is Shaping the Next Growth Phase

The utility industry is undergoing massive, unprecedented disruption across the value chain. This shift is driven primarily by the widescale adoption of digital technologies, evolving customer expectations, heightened competition, and dynamic market conditions. As more and more...

Decoding Composable Commerce: Why it is gaining adoption as the preferred eCommerce approach and how it accelerates best-in-breed?

At the start of online commerce last century, software vendors offered a traditional simplistic, one-size-fits-all monolithic solution that strived for a complete set of base commerce functionality in a single platform. In the early days of ATG and Blue Martini, eCommerce...

Digital Engagement

Digital Engagement, Uncategorized

By CriticalRiver

The Head and Tail of Digital Engagement

The more significant portion of our lives today is spent online. Purchasing, entertainment, and even business have already gone digital. Like...

Digital Engagement, Uncategorized

By CriticalRiver

6 Must-haves for your Digital Engagement

Digital engagement is a goal that extends across organizations and metrics. It can be interpreted as the experiences and touchpoints that a consumer...

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