With continuously evolving healthcare laws and developing technology, healthcare payers and providers are always looking to leverage digital technologies to enhance healthcare quality and patient engagement. The Healthcare industry embraces a patient-centric strategy...

COVID-19 is a new reality that we live in and has changed everything. The COVID-19 pandemic is causing anxiety because of the uncertainty around how long it will be a part of our lives. Social distancing measures and masks are the new normal, reducing the spread of...

COVID-19 has drastically altered consumer buying behaviors and expedited the development of and shift to digital commerce for businesses worldwide. These new behaviors will influence the market and re-shape the commerce plan of organizations worldwide over the next...

CriticalRiver has elaborated its services for organizations wishing to outsource all or a portion of their software QA activities. We equip our customers with autonomous QA and analysis services to grab the demand and eliminate the barriers between great ideas and...

Social-distancing and contactless everything is the need of the hour; the coronavirus pandemic has brought new necessities for a new normal. During the pandemic and in a post-pandemic world, customers are looking for a safe way to carry out their customer journeys....

The world of customer experience is facing enormous transformation – and there could be a massive price to pay for corporations who grapple with evolving with it. Consumers need more human, empathetic service. Simultaneously, improvements in technology raise employee...

The Covid-19 pandemic has changed the work arena. As startling as it has been, the disruption has changed the way employee, employers, and businesses are operating; it has changed the dynamics of work culture for good. The tech industry is accustomed to occasional...

As businesses deal with the financial consequences of COVID-19, enterprises are now lowering operating expenses as much as they can. Apart from cost-cutting on any potential investments, many also limit growth while ensuring that they can still withstand after the...

We are eight months into a new decade, and it already 'the worst' year in the 21st century. COVID-19 has destabilized most organizational settings. The impact of COVID-19 will depend not only on the nature of the virus but also on how society reacts to disruptions...