Healthcare

With continuously evolving healthcare laws and developing technology, healthcare payers and providers are always looking to leverage digital technologies to enhance healthcare quality and patient engagement. The Healthcare industry embraces a patient-centric strategy...

COVID-19 is a new reality that we live in and has changed everything. The COVID-19 pandemic is causing anxiety because of the uncertainty around how long it will be a part of our lives. Social distancing measures and masks are the new normal, reducing the spread of...

COVID-19 has drastically altered consumer buying behaviors and expedited the development of and shift to digital commerce for businesses worldwide. These new behaviors will influence the market and re-shape the commerce plan of organizations worldwide over the next...

CriticalRiver has elaborated its services for organizations wishing to outsource all or a portion of their software QA activities. We equip our customers with autonomous QA and analysis services to grab the demand and eliminate the barriers between great ideas and...

Social-distancing and contactless everything is the need of the hour; the coronavirus pandemic has brought new necessities for a new normal. During the pandemic and in a post-pandemic world, customers are looking for a safe way to carry out their customer journeys....

The world of customer experience is facing enormous transformation – and there could be a massive price to pay for corporations who grapple with evolving with it. Consumers need more human, empathetic service. Simultaneously, improvements in technology raise employee...

The Covid-19 pandemic has changed the work arena. As startling as it has been, the disruption has changed the way employee, employers, and businesses are operating; it has changed the dynamics of work culture for good. The tech industry is accustomed to occasional...

As businesses deal with the financial consequences of COVID-19, enterprises are now lowering operating expenses as much as they can. Apart from cost-cutting on any potential investments, many also limit growth while ensuring that they can still withstand after the...

We are eight months into a new decade, and it already 'the worst' year in the 21st century. COVID-19 has destabilized most organizational settings. The impact of COVID-19 will depend not only on the nature of the virus but also on how society reacts to disruptions...