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The Metaverse technology: And how it will revolutionize the workplace!

The metaverse enigma has taken the business world by storm. The possibilities of what can be achieved through this new "digital world" have left many enthralled and confused. There is an intensifying discussion on how metaverse technology will revolutionize our work and...

Are you Digitally Transforming While Being Agile?

Digital transformation enables progressive changes in business models and practices to thrive in the modern, hyper-dynamic business landscape. Such changes can also be challenging to manage because they require business leaders to seamlessly drive their processes in line with...

Enabling Digital Sales Transformation with a Five-Pronged Approach

Digital Transformation. No longer a fad or a nice to have, but a business imperative. Global organizations invest heavily to revamp customer experience through intuitive websites and mobile apps, cloud migration, marketing automation, digital interactions, and more. They are...

Five Ways of Dealing with Change Fatigue

Digital transformation ushers sweeping changes across the organization that guarantee success and profits. The promise comes with an assured improvement in workflows, customer experience, and growth prospects. Often, enterprises are tempted to go all-in with a significant...

Business Friction Modernization

The past couple of years has seen the world grappling with the pandemic and doing everything it could to build the next normal. 2022 has come, and we are eager to witness hybrid workplaces, technological breakthroughs, and connected experiences that create history. During these...

Digital Commerce

Top 6 Best-Practices for an Engaging Digital Commerce Platform

While the complete implications of COVID-19 are still anonymous, it’s evident that retail’s influence is already significant. Emerging data points to a considerable change, as customers scale back their purchasing in stores and preferably go online. With all that’s...

Digital Commerce

Powering Contactless Customer Journey Through Digital Commerce

The COVID-19 pandemic, which led 2020 by a storm, has pushed every business towards immediate transformation. Beginning March, the widespread lockdowns and social distancing led to a new normal. Companies are forced to align with the latest customer requirements and...

Spend Management

Trends Shaping Spend, Supply & Procurement Industry

COVID-19 pandemic has transformed the circumstances of people all around the world. While the range of the pandemic’s destruction is still unexplored, it is clear that the pandemic has wreaked devastation on the global economy and world order. Companies worldwide,...

Digital Marketing

The CX vs. UX Fallacy

When we talk about the weather and the climate, we usually misinterpret one for the other. Similarly, you’ve probably heard UX and CX and how they’re the key to your company’s success. Yet, most people aren’t clear about the difference between each concept. There are...

Digital Marketing

Incredible Tactics to make an Exceptional Sales Pitch

As they say, pitching for deals is an age-old practice within the sales realm to make or break contracts. A good sales pitch is exceptionally vital. It is the first likely interaction a salesperson will have with the potential customer. A good sales pitch needs to be...

Digital Marketing

4 Unavoidable Digital Marketing Trends for 2021

The year 2020 will undoubtedly be identified by the COVID-19 pandemic. It has significantly changed the way customers search for, access, and use goods and services.  During the COVID-19 pandemic, customers have changed their buying and spending attitudes from...

Digital Experience

How Technology is Driving the Virtual Learning Revolution?

From the fast increase in massive open online courses (MOOC), to the extensive use of mobile devices that help in blended learning models, technology has come a long way. It drives new challenges and new opportunities for educational institutions of all sorts, from...

Digital Experience

CX – The Challenges, Trends & Innovations

One size fit all is just a fad these days as far as customer experience is concerned. Customers demand brands to be present in the channels they sit.  They demand instant replies to their inquiries. They expect brands to know and recognize their early behaviors and to...

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