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Five Ways to Improve or Re-Invent Service Delivery in Your Organization

In the ever-evolving landscape of today's business world, providing top-notch service delivery has become a crucial aspect for organizations across the globe. With the advent of advanced technology and the need for swift responses, businesses must strive to offer efficient and...
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Digital Transformation Trends in Utilities: How It Is Shaping the Next Growth Phase

The utility industry is undergoing massive, unprecedented disruption across the value chain. This shift is driven primarily by the widescale adoption of digital technologies, evolving customer expectations, heightened competition, and dynamic market conditions. As more and more...
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Decoding Composable Commerce: Why it is gaining adoption as the preferred eCommerce approach and how it accelerates best-in-breed?

At the start of online commerce last century, software vendors offered a traditional simplistic, one-size-fits-all monolithic solution that strived for a complete set of base commerce functionality in a single platform. In the early days of ATG and Blue Martini, eCommerce...
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Dealing with Shortage of AI Talent In Banking

Banks have continually invested in new technologies to improve their operational efficiencies and customer experiences. Cash withdrawals from cashier windows in branches gave away to ATMs. And paper-based passbook printing took a backseat when access to digital statements by...
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Reboot to Rise: Optimizing Operations is Vital for SPAC Success

Special Purpose Acquisition Companies (SPACs) are proving to be a massively attractive option for organizations looking to go public. From a faster, more streamlined process for going public to the lower uncertainty and volatility of a traditional IPO, SPACs empower companies...
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All, CEO-Corner

By Anji Maram

The Joy of Customer Care & Success

They say, ‘Customer is GOD’, we all strive to deliver what customers’ want, and meet, satisfy their requirements. Perhaps, walk that extra mile and...

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