Select Page

Digital Transformation

Demystifying-Salesforce-RCA-and-RCB-featured-img.jpg

Demystifying Salesforce RCA and RCB: A Modern Guide to Smarter Revenue Operations

If you're navigating the maze of CPQ, billing, and revenue recognition, you're probably hearing a lot about Salesforce Revenue Cloud Advanced (RCA) and Revenue Cloud Billing (RCB). But what exactly are these tools? How do they differ? And more importantly—why are they better...
Read More
Transforming-Financial-Services-Featured-Img.jpg

Transforming Financial Services with AI-ML Solutions – CriticalRiver’s Approach

Artificial Intelligence (AI) and its subsets are at the forefront of transforming financial services, enabling institutions to achieve greater operational efficiency and refine customer engagement strategies for measurable business success. With the integration of data...
Read More
The-AI-Powered-Billing-Featured-Img.jpg

The AI-Powered Billing Revolution: From Static Invoices to Dynamic, Usage-Based Pricing

In the fast-paced utility domain, constant digital transformation is vital to staying agile and competitive. Legacy invoicing software systems designed for fixed cycles and manual entries are time-consuming and error-prone. The static bills they generate lack transparency and...
Read More

Future Trends in Managed IT Services: A CriticalRiver Perspective

As organizations realize the value cloud platforms, data analytics, and automation provide for business success, they adopt professional IT services to harness the underlying benefits effectively. Experienced managed service providers (MSPs) help enterprises focus on their core...
Read More

The Role of Proactive Maintenance in Salesforce Managed Services: CriticalRiver’s Approach

The need for personalized customer journeys and connected and automated marketing, sales, and service processes has largely driven Salesforce adoption. Salesforce Managed Services offers a flexible, scalable, and cost-effective solution to combine data from different sources on...
Read More

Digital Transformation

All, Digital Transformation

By CriticalRiver

Cost of Complexity and ERP

Enterprise resource planning (ERP) is business process management software that allows an organization to use a system of integrated applications to...

Read More
All, Digital Transformation

By CriticalRiver

Success story: Telecom Company

The Success Story – How CriticalRiver Empowered A Telecom Giant Transform Their Customers’ Digital Experience Journey In a digitally-driven world we...

Read More
Load More

Let’s Start Something New

    Contact-form-image.jpg

    You can also email us directly at contact@criticalriver.com