I am pleased to talk about a success story, the story of CriticalRiver’s Salesforce Community Cloud implementation for the prestigious Los Angeles Film School (LAFS). LAFS was facing challenges with student applications process and manual communications/follow-ups....

The other day I was reading an interesting article – 12 Companies with great Customer Experience. The article substantiated the claim with some use cases as a criterion, Wherein, these companies have gone above and beyond in improving, enhancing, and enriching...

Any relationship with a bad start can turn in to a great long term relationship with Honesty. Today I would like to share a story that happened in 2015 when CriticalRiver was just a year-old baby. This particular story is very close to my heart because this story...

" Be unattached, expect nothing in return, attachment comes only where we expect a return, love shines in freedom alone " , Extolled by Swami Vivekananda.I read this when I was in school and was too young to understand what it really meant. When we do a deep analysis...

The other day I was reading a story that shook me, made me sit and ponder. The story is of Airbnb. " It Took Us 12 Years to Build, and We Lost Almost Everything in 6 Weeks " Brian Chesky, CEO, Airbnb This is what Brian Chesky said in an interview with CNBC. The...

He would wake up very early in the morning and trudge his way to the farms and as sunrises, he would be joined by his loyal team. And from then on, they all would slog in the fields right through the sunset, taking occasional breaks for food. Their toil would produce...

Graduation Time : Dreams, Opportunities, Challenges, and Success In this very same month of June, long ago in the late '90s I was on the tender hooks, edgy yet excited as it was my graduation time. Those times were different. Yahoo was an established player, Google, ...

This week I would like to share a few success stories that have impacted, made enormous difference to our customers' business and personally it has been a humbling experience for me. I am proud to bring forward these success stories that truly embody CriticalRiver's...

As America was slowly getting up on its feet from COVID-19, we're stuck with another tragic blow, the death of Mr. George Floyd. His last words ' I can't breathe ' will resonate forever, while his 6-year old daughter, Gianna's words ' My dad has changed the world...