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Enterprise Tech Services: Fueling 2025’s Digital Transformation

Digital transformation is not a choice or competitive advantage for a few forward-thinking enterprises. It is a fundamental reality that every organization must wake up to. Generative AI (GenAI) usage was democratized when ChatGPT was launched, and technologies have evolved...
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The Rise of Purpose-Led Business Transformation in 2025

For decades, global business models have focused on maximizing revenue and profits with little or no thought on the implications of their operations on people and the planet. There is widespread awareness that the once-dominant shareholder-centric paradigm is obsolete, and...
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Reimagining Business Transformation with Generative AI

In recent years, Generative AI (GenAI) has moved from being a buzzword to a boardroom essential, reshaping business landscapes with tools embedded in routine workflows. Going beyond automation, GenAI has democratized AI, allowing non-tech users to solve complex problems, create...
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Blueprint for Business Transformation Success: CriticalRiver Insights

Organizations needing change the most are often the least capable of achieving it in the modern, dynamic business environment. This is not a structural paralysis but an inertia driven by years of subpar outcomes. Declining margins, skill gaps, resource constraints, and...
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The Role of Data Analytics in Digital Transformation: Insights from CriticalRiver

Cross-industry enterprises have been rolling out and upgrading their digitized processes for years. And yet, many continue to face hurdles in generating value from their technological changes, usually because they lack quality datasets. Poor data strategies can make digital...
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All, Cloud

By CriticalRiver

Cloud-as-a-Service

“The interesting thing about cloud computing is that we’ve redefined cloud computing to include everything that we already do. I can’t think of...

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All, Salesforce

By CriticalRiver

Einstein Analytics

Einstein Analytics at a glance is simply Artificial Intelligence (AI) powered Analytics ideally for CRM (considering Salesforce has developed this,...

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All, Oracle

By CriticalRiver

Analytics in HCM

It’s a new era of transparency. There are many companies that provide benchmarking tools to help you find your worth (a phrase Glassdoor coined)...

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All, Managed Services

By CriticalRiver

Supply Chain Managed

We have discussed this before. There are enough examples of Supply Chain Disasters in this world to convince us about the importance of supply chain...

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All, Digital Transformation

By CriticalRiver

Cost of Complexity and ERP

Enterprise resource planning (ERP) is business process management software that allows an organization to use a system of integrated applications to...

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All, Salesforce

By CriticalRiver

In Focus: Lightning

We feel it in our bones that this is year of Lightning, not that last year was any worse for this game changer. But the fact remains that Salesforce...

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All, Salesforce

By CriticalRiver

Salesforce Tech Update

While Salesforce Lightning is an entire component framework and platform for developing enterprise applications, most of the other component...

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All, Salesforce

By CriticalRiver

Advantage Einstein

We cannot stress this fact enough, Data is the king now. Sure, customers are kings as well, but to give the customers a perfect experience, you need...

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