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The AI Shift in Enterprise Digital Transformation

As businesses integrate AI into their digitalization roadmaps, transformation matures from incremental upgrades to systematic change. Enterprises are rethinking how they can align technologies, talent, and strategies to automate repetitive work, learn from data, and personalize...
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Powering Scalable CX Through Enterprise Tech Services

In the modern business landscape, brand loyalty depends not just on what a business delivers, but also on how it provides that offering. As expectations get shaped by instant gratification and seamless digital interactions, Customer Experience (CX) is built by everything an...
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Enterprise Digital Transformation: The 2025 Competitive Edge

Advances in the digital playing field are at a new level in 2025 and will only get more dynamic. Today, small and medium enterprises (SMEs) can access the infrastructure, tools, and actionable insights once reserved for industry giants. Smoothly performing hardware,...
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Cloud-First Acceleration Through Digital Transformation

Every enterprise today understands the need for digital transformation (DX). That said, they also realise that reaching new milestones in this journey is not easy. Many initiatives start enthusiastically, only to slow down as siloed data, legacy systems, or rigid infrastructure...
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Five ROI Metrics for Enterprise Tech Services: The CriticalRiver Approach

In times when every dollar spent on technology (and other functions, too) must lead to measurable value, enterprises are under pressure to justify investments with tangible outcomes. According to Gartner, the global enterprise tech spending across industries is estimated to...
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Cloud, Salesforce

By CriticalRiver

Demystifying Cloud and Edge Computing

The cloud’s very presence took the world by storm, and in the process, it showed that it was more than just a hoopla. We have seen immense growth in...

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All, Cloud, Salesforce

By CriticalRiver

Multi-Cloud Management

Multi-Cloud Management: How & Why it will be a Game-Changer in Post-Pandemic World Digitalization is sweeping across the world. Enterprises are...

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All, Salesforce

By CriticalRiver

Dreamforce, 2019, Cherished Moments

The annual Dreamforce event held from Nov. 19-22, 2019, at Moscone Center, San Francisco was an eventful, exciting experience and hugely successful...

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All, Oracle

By CriticalRiver

AI Powered HR

Simplify complex HR processes Improve talent success Enhance the employee experience It’s that simple. There was to be a meaningful alignment...

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All, Cloud

By CriticalRiver

Cloud-as-a-Service

“The interesting thing about cloud computing is that we’ve redefined cloud computing to include everything that we already do. I can’t think of...

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All, Salesforce

By CriticalRiver

Einstein Analytics

Einstein Analytics at a glance is simply Artificial Intelligence (AI) powered Analytics ideally for CRM (considering Salesforce has developed this,...

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