March 2023 - CriticalRiver

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Demystifying Salesforce RCA and RCB: A Modern Guide to Smarter Revenue Operations

If you're navigating the maze of CPQ, billing, and revenue recognition, you're probably hearing a lot about Salesforce Revenue Cloud Advanced (RCA) and Revenue Cloud Billing (RCB). But what exactly are these tools? How do they differ? And more importantly—why are they better...

Transforming Financial Services with AI-ML Solutions – CriticalRiver’s Approach

Artificial Intelligence (AI) and its subsets are at the forefront of transforming financial services, enabling institutions to achieve greater operational efficiency and refine customer engagement strategies for measurable business success. With the integration of data...

The AI-Powered Billing Revolution: From Static Invoices to Dynamic, Usage-Based Pricing

In the fast-paced utility domain, constant digital transformation is vital to staying agile and competitive. Legacy invoicing software systems designed for fixed cycles and manual entries are time-consuming and error-prone. The static bills they generate lack transparency and...

Future Trends in Managed IT Services: A CriticalRiver Perspective

As organizations realize the value cloud platforms, data analytics, and automation provide for business success, they adopt professional IT services to harness the underlying benefits effectively. Experienced managed service providers (MSPs) help enterprises focus on their core...

The Role of Proactive Maintenance in Salesforce Managed Services: CriticalRiver’s Approach

The need for personalized customer journeys and connected and automated marketing, sales, and service processes has largely driven Salesforce adoption. Salesforce Managed Services offers a flexible, scalable, and cost-effective solution to combine data from different sources on...

White Papers

By AJ Leale

Decoding Composable Commerce: Why it is gaining adoption as the preferred eCommerce approach and how it accelerates best-in-breed?

At the start of online commerce last century, software vendors offered a traditional simplistic, one-size-fits-all monolithic solution that strived...

Thought Leadership

By Chandra Gundlapalli

Dealing with Shortage of AI Talent In Banking

Banks have continually invested in new technologies to improve their operational efficiencies and customer experiences. Cash withdrawals from...

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Demystifying Salesforce RCA and RCB: A Modern Guide to Smarter Revenue Operations

Transforming Financial Services with AI-ML Solutions – CriticalRiver’s Approach

The AI-Powered Billing Revolution: From Static Invoices to Dynamic, Usage-Based Pricing

Future Trends in Managed IT Services: A CriticalRiver Perspective

The Role of Proactive Maintenance in Salesforce Managed Services: CriticalRiver’s Approach

Decoding Composable Commerce: Why it is gaining adoption as the preferred eCommerce approach and how it accelerates best-in-breed?

Dealing with Shortage of AI Talent In Banking

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