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Digital Experience

Our Experience
Speaks Volumes







Why CriticalRiver?

We leverage Salesforce, Oracle, and other Digital Experience Platforms to build intuitive, compelling, and inspired digital experience and transform customer experience journey across all touchpoints.

  • Personalized and customer-centric digital experience for omnichannel presence
  • Creating and redefining digital experience to disseminate and build your brands
  • Optimize, improve, and enhance digital experience to create seamless interaction
  • Leverage the design thinking process to make the digital experience that much more user- friendliness
  • We help you buildgreater collaboration between your employees and customers
  • Significantly improve ROI and value with to increased conversions

Our Offerings

Digital Experience Platforms (DXP)

We leverage DXP platform such as Salesforce Community Cloud and Sitecore to help customers with digitalization empowering them engage with end-users at multiple level touch points throughout the entire customer journey with a 360-degree view, improving digital experience.

User Interface (UI)

Our design specialists are creative and adept at wire-framing, prototyping, and creating visually appealing and user-friendly user interface that are engaging and compelling to improve and enhance the digital experience of your customers.

User Experience (UX)

Our design thinking trained user experience professionals come with deep experience designing rich user experience designs across multiple industries. Our designs are at the heart of Simplicity, clarity that are user-centric to enrich the digital experience of customers. We specialize in web, mobile, and Product, and SaaS based applications designs.

Digital Commerce Experience

We create persuasive, compelling, responsive, and personalized digital experience for B2C and B2B digital commerce platforms that are personalized and engaging leading to increased conversions. With a demonstrated track record enriching digital experience of our customers helping them accelerate time to market and grow.

Web Products Experience

We excel in CMS-based web products and web portal such as WordPress, Joomla, Drupal and have delivered numerous solutions across various industries. We help in creating theme-based and customized user interface, user experience designs that enhance the digital experience of the end-users culminating into leads and conversions.

Industry 4.0 Experience

We help the various industries in their automation process with intuitive, compelling front-end user interface and user experience for IoT, Cloud, AI applications and dashboards. Completely personalize, customized front end designs ensure a smooth and seamless digital experience for our customer employees and their end-users.

Success Stories

Discover How We Helped Our Customers With Digital Engagement Solutions


Our ideas, technology, and trends that create impact

White paper

Multi-Cloud Management – The future of Cloud

Thought leadership

Digital Transformation – 2021 and Beyond


  • “I really appreciate the visibility and insight on initiatives from the CriticalRiver side. “We at Five9 are extremely pleased with Team CriticalRiver’s performance and are excited to see the continued tremendous progress!”



  • “In conjunction with CriticalRiver, we took new experience designs developed by our marketing team and built an entirely new front-end for the Marketplace from scratch. CriticalRiver is a true partner with an expert, d...

    Dinakar Makam

    Director, Salesforce Engineering,
    Guidewire Software

  • We call our relationship a partnership, and CriticalRiver has really embodied the meaning of that word. There is always a seeking for a win-win and for the best outcomes for all parties involved. Beyond that important a...

    Salesforce Account Executive

  • Letswork is engaged with CriticalRiver for providing mobility application development, and managed services. CriticalRiver empowered us to streamline Processes and Reduce Costs for Improved Efficiency and Increased Produ...

    Omar AlMheiri

    Co-founder, Letswork

  • We’re pleased with the Salesforce Community Cloud Phase I implementation and already in talks with CriticalRiver for the Phase II implementation in data management, document tracking system, and other areas of automation.

    Iyob Araia

    Vice President of Information
    and Media Technology, LA Films

  • We want to thank the CriticalRiver delivery team for the fantastic work they have been doing on all Salesforce projects at Five9. They have become an essential part of our delivery model. They have become an important pa...


    Salesforce Dev Team Lead,

  • “CriticalRiver has been able to navigate key challenges and help us in these turbulent times. The collaboration has been very successful, and we hope to continue this partnership.”

    Chandresh Chhatpar

    CTO, UWorld

Let’s Start Something New

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