Behold the king of it all ~ the customer. And the one’s servicing the customer ~ well, the royal subjects. And like in every good administration, there are various levels of being a subject. And all this welfare happens in the true reality of Salesforce. Salesforce is now a force to be reckoned with, just look at their numerous offerings on the cloud – sales, service, community, marketing analytics and more. And what about the various specialists using these solutions on the cloud to solve their customer challenges? What are they called?
Meet the Consulting Partners.
Salesforce Partner Levels are tiered at global strategic, platinum, gold, silver ,and registered levels based on a Partner Value Score (PVS). Each partner receives a PVS based on three primary categories: ACV (bookings), expertise (measured by certifications) , and customer success (measured by satisfaction surveys).
The number of trailhead certifications matter, the number of salesforce experts matter, participation in Salesforce Community Events like DreamForce, World Tours matter, but what matters most are the customer success stories.
Now CriticalRiver is also a Salesforce Consulting Partner. With over 15 certifications, 10+ projects in the High Tech and Non-Profit Organizations, we are constantly updating our skills.
Our expertise presently includes:
With an average of 3-6 weeks for each deployment, our list of happy clients is quite charming.
Here’s a quick look at what our customers have to say:
The CriticalRiver team has been great to work with on the delivery of CPQ Customizations and the Lightning Migration. It was a really refreshing relative to the experiences we had with other consulting firms in the past. Given the great work done so far, I think we are looking at a long-term relationship here! The CriticalRiver team has been great to work with on the delivery of CPQ Customizations and the Lightning Migration. It was a really refreshing relative to the experiences we had with other consulting firms in the past. Given the great work done so far, I think we are looking at a long-term relationship here!
Director – Business Applications – Five9
The results have been a timely and effective implementation that have moved us closer towards consolidating our customer engagement processes and improving it’s efficiency.
CIO – Cypress Semiconductors
Now that you know what it means to be a consulting partner, what are you waiting for? Let’s talk about your requirement!