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From Finance to the Grid – Proven Logic, Repeatable Success

What Utilities Can Learn from a High-Growth Tech Transformation

Managing financial operations at a high-growth tech enterprise meant navigating a storm of data—multiple systems, disconnected workflows, and constant complexity. They didn’t need just another dashboard. They needed clarity.

We built FinCoPilot, an AI-powered financial command center that streamlined the entire finance function. It automated reconciliation, improved collections, unlocked real-time cash visibility, and gave leaders more time to think instead of firefight.

That transformation didn’t just change how finance operated. It showed what’s possible when AI, analytics, and intelligent design come together.

Now Imagine That for the Grid

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Utilities today face their own storm:
  • Aging infrastructure
  • Growing DER complexity
  • Rising climate risk
  • Siloed data systems
  • Pressure to decarbonize and digitize

Just like finance, utility operations—both in the back office and in the field—are fragmented, reactive, and inefficient.

But utilities have something finance didn’t: the opportunity to leapfrog. By applying proven learnings from other industries, they can build systems designed for today’s energy transition and tomorrow’s complexity.

CoreInsights – AI-Powered, Grid-Smart, Data-Driven

A Platform That Thinks Like a Utility Operator

Built on proven principles of modularity, AI-native design, and composable architecture, the CoreInsights Utility Analytics Platform acts as a data nerve center for the entire utility operations lifecycle—from generation to meter to customer.

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Asset Intelligence

Predict transformer or substation failure using sensor data, maintenance history, and environmental conditions.

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Grid Reliability

Forecast outages, dispatch crews intelligently, and model storm scenarios to reduce downtime.

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DER Optimization

Forecast behind-the-meter generation and load. Integrate EVs, batteries, and solar with precision.

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Wildfire & Weather Risk

Combine satellite, ground, and climate data to proactively score and mitigate fire risk.

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Customer & Billing Analytics

Detect billing anomalies, personalize outage communications, and predict churn.

Tailored for Complex Utility Ecosystems

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We understand the challenges of multi-utility environments with diverse operating units. CoreInsights supports:

  • Federated analytics and benchmarking across utility segments
  • Shared data models and reusable data products
  • Local autonomy with centralized intelligence and governance

Whether operating independently or in sync, utilities can collaborate and scale using the same intelligent platform.

What Sets CoreInsights Apart?

AI-native with prebuilt utility models

Unified Data Fabric

spanning SCADA, AMI, CIS, GIS, IoT, and more

Cloud-ready and modular

deploy fast, scale efficiently

Measurable impact from day one

KPIs and ROI tracking built-in

Plug-and-play integrations

with major utility systems and tools

How We Measure Impact

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Transformation is only real if it’s trackable.

Every CoreInsights engagement includes:

  • Clearly defined business outcomes
  • Operational KPIs tied to each use case
  • Real-time dashboards for performance monitoring
  • Business cases to justify ongoing investment
Our Engagement Model

Phased. Scalable. Governed.

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Phase 1: Prove

  • Define pilot use cases (e.g., voltage optimization, asset risk scoring)
  • Set up core data pipelines and integrations
  • Deliver high-visibility data apps with tangible value
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Phase 2: Build

  • Expand to additional domains and departments
  • Operationalize value realization
  • Enable cross-functional data reuse
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Phase 3: Scale

  • Enable platform-wide utility intelligence
  • Federate access and insight-sharing across divisions
  • Implement shared governance and roadmap tracking

We partner closely with your product, data, and operations teams to ensure internal capability-building and long-term adoption.

We Brought Clarity to Chaos in Tech. Now We’re Powering Insight for Utilities.

Driving Your Success with Certainty

From Fragmentation to Forecasting: A Tech Giant’s Data Reinvention

A leading ride-hailing and delivery technology company partnered with CriticalRiver to tackle growing data complexity.

Disconnected systems—from finance to customer service—resulted in reporting delays and reduced forecasting accuracy.

The Solution:

CriticalRiver deployed a centralized, AI-powered analytics foundation. The result:

  • Automated reconciliations
  • Real-time cash visibility
  • Predictive insights across business functions
  • A repeatable, scalable model for enterprise intelligence

Now, the same platform principles are powering CoreInsights for utilities.

Solving Utility Challenges with a Multi-Persona AI & Data Platform

Top Industry Challenges

Limited Capital and
Supply Shortages

Fragmented
Data Sources

Data Outpacing
Legacy Technology

Poor
Data Quality

Energy Policy
Changes

Pricing
Volatility

Renewable
Transition Pressure

Growing
Demand

Workforce
Gaps

CoreInsights Platform Architecture

Agnostic to persona, data, use case, and infrastructure. Built for flexibility and impact.

01

Data Sources

Databases, Data Lakes, File Storage, Streaming Systems, System Integrations

02

Data Processing

Data Prep, Data Quality, Cataloging

03

Intelligence Layer

Dashboards, Advanced Analytics, Machine Learning, Generative AI

04

Use Case Outputs
  • Grid Health & Reliability
  • AMI Reporting
  • Meter Image Analysis and Data Analytics
  • Predictive Maintenance
  • DER & Load Forecasting
  • Billing & Revenue Analytics
  • Customer Experience Intelligence
  • Device & Asset Insights
  • Financial Control
  • Service Optimization
  • Work Orders & Scheduling
  • Demand Response Planning

Technology Compatibility

Seamlessly integrates with:

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Let’s Start Something New

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    You can also email us directly at contact@criticalriver.com