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AI at the Edge of the Grid

Is Generative AI the Grid’s Greatest Risk — or Its Smartest Ally?

The energy transition is accelerating. Utilities are turning to AI for outage prediction, customer engagement, and grid optimization. But with innovation comes risk: data governance, cybersecurity, and operational reliability.

Date: October 28-30, 2025
Location: Austin, Texas
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    Thank you for signing up for Utilities Analytics Week 2025. We’re delighted to have you join us in Austin.

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        Thank you for your response. We hope you’ll be able to join us for Utilities Analytics Week 2025 in Austin. We’ll keep you updated on event details.

        At Utility Analytics Week 2025, CriticalRiver is asking the tough questions utility leaders need to consider before deploying generative AI:

        • Where is AI truly improving resilience, and where is it adding hidden complexity?
        • What frameworks ensure responsible adoption in regulated environments?
        • How can utilities strike the right balance between innovation and reliability?
        Meet our team in Austin to explore how to make AI your grid’s smartest ally.
        Schedule a Meeting

        Powering the Future of Utilities

        CriticalRiver helps utilities modernize the grid with advanced analytics, digital transformation, and customer-first solutions. From pilots to enterprise-wide AI deployments, we partner with them to unlock responsible innovation.

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        Renewable Energy Integration

        AI helps balance intermittent sources like solar and wind by forecasting generation and optimizing grid response. Virtual power plants and smart inverters are increasingly AI-managed.

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        Demand Forecasting & Load Management

        Machine learning algorithms predict energy and water consumption patterns with high accuracy, enabling better resource allocation, dynamic pricing, and peak load management.

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        Generative AI for Grid Simulation & Planning

        Utilities use generative AI to create synthetic data for grid failure scenarios, automate compliance reporting, and simulate infrastructure designs—especially when real-world data is sparse.

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        Infrastructure Inspection via Drones & Computer Vision

        AI analyzes drone footage to identify vegetation risks, corrosion, or structural issues around transmission lines and substations—prioritizing maintenance tasks.

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        AI-Powered Customer Engagement

        Chatbots and virtual assistants handle billing inquiries, outage updates, and energy advisory services. GenAI also helps personalize communications and reduce call center load.

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        Regulatory Reporting & ESG Compliance

        Generative AI automates the creation of sustainability reports, emissions tracking, and regulatory filings—saving time and improving accuracy.

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        Real-Time Grid Optimization

        AI enables adaptive control systems that respond to grid stress, reroute power, and balance distributed energy resources (DERs) in real time.

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        Hydrogen & Clean Energy Infrastructure Planning

        AI is used to analyze legacy infrastructure data to identify assets that can be repurposed for hydrogen pipelines or other clean energy transitions.

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        Internal Productivity & Knowledge Management

        Utilities deploy GenAI agents to assist field crews and system operators with instant access to procedures, manuals, and troubleshooting guides

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        Predictive Maintenance & Asset Health Monitoring

        AI models analyze sensor data from transformers, substations, and pipelines to detect early signs of wear or failure—reducing downtime and extending asset life.

        Meet Our Experts

        Behind every AI innovation is a team that knows utilities inside out. At CriticalRiver, our experts bring decades of experience in grid modernization, advanced analytics, and AI adoption. They’ve helped utilities move from pilot projects to enterprise-scale deployments—responsibly and with measurable results.

        Who you’ll meet in Austin:
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        Dan Brennan

        Vice President – Energy & Water
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        Kaniska Mandal

        Data & AI Solutions Studio Leader
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        Thomas Rowan

        Delivery leader, Energy & Water

        Who Should Attend

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        Data & Analytics Leaders

        Discover how AI-driven insights can improve grid resilience, optimize asset performance, and unlock smarter decision-making across the enterprise.

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        Grid & Operations Executives

        Learn how to modernize outage management, streamline field operations, and enhance reliability with trusted, scalable AI solutions.

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        Customer & Experience Leaders

        Explore how generative AI can transform engagement, personalize interactions, and deliver superior customer satisfaction in regulated markets.

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        IT, Cybersecurity & Risk Professionals

        Gain strategies for securing AI-powered operations, ensuring compliance, and balancing innovation with regulatory and environmental priorities.