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CriticalRiver Transforms EWA’s Utility Infrastructure with Smart Metering Integration

  • The Customer

    The Customer

    The Electricity and Water Authority (EWA) is Bahrain’s national utility provider, responsible for delivering reliable electricity and water services. It plays a key role in the country’s urban and economic development by modernizing infrastructure, enhancing energy efficiency, and adhering to global standards.

  • The Challenge

    The Challenge

    • Integrating Oracle Utilities Advanced Metering Solution (AMS) with multiple smart meter head-end systems (Landis+Gyr, SEP2W, and IZAR@NET) using Oracle SOA Suite and Smart Grid Gateway.
    • Enabling real-time device command processing, alarms, and event handling for:
      • 150,000 meters on Landis+Gyr GridStream
      • 283,000 meters on SEP2W
      • 240,000 meters on IZAR@NET
    • Developing a custom interface using Oracle SOA Suite for smooth communication between Oracle AMS and smart meters.
    • Configuring Oracle AMS to align with EWA’s business processes.
    • Integrating Oracle AMS with Oracle CIS for enhanced customer service.
  • The Solution

    The Solution

    CriticalRiver used Oracle SOA Suite, designing and developing interfaces to integrate Oracle AMS with multiple smart meter head-end systems via Oracle Smart Grid Gateway (SGG), ensuring real-time data synchronization with Oracle CIS. The solution enabled:

    • Automated enriched meter data processing – Uploading measurements, processing alarms, and handling metering commands (Remote Connect/Disconnect, Device Commissioning, On-Demand Read, etc.).
    • Seamless system customization – Enhancing Oracle AMS and Oracle CIS to improve operational efficiency.
    • Reliable deployment – Achieving a successful Go-Live followed by two years of post-Go-Live support for stability and improvements.
  • Solution Components

    Solution Components

    Oracle Utilities Advanced Metering Solution, Oracle Smart Grid Gateway (SGG), Oracle SOA Suite

  • The Results

    The Results

    • Real-time communication for 673,000+ smart meters, providing system wide operational data acquisition and systems control.
    • Enhanced customer experience with access to detailed smart metering data.
    • Faster, more accurate service request handling, boosting operational efficiency.
    • Improved monitoring and troubleshooting with streamlined device communication.
    • Stable, optimized system with two years of post-Go-Live support to ensure stability and continuous improvements.

The Customer

The Electricity and Water Authority (EWA) is Bahrain’s national utility provider, responsible for delivering reliable electricity and water services. It plays a key role in the country’s urban and economic development by modernizing infrastructure, enhancing energy efficiency, and adhering to global standards.

The Challenge

  • Integrating Oracle Utilities Advanced Metering Solution (AMS) with multiple smart meter head-end systems (Landis+Gyr, SEP2W, and IZAR@NET) using Oracle SOA Suite and Smart Grid Gateway.
  • Enabling real-time device command processing, alarms, and event handling for:
    • 150,000 meters on Landis+Gyr GridStream
    • 283,000 meters on SEP2W
    • 240,000 meters on IZAR@NET
  • Developing a custom interface using Oracle SOA Suite for smooth communication between Oracle AMS and smart meters.
  • Configuring Oracle AMS to align with EWA’s business processes.
  • Integrating Oracle AMS with Oracle CIS for enhanced customer service.

The Solution

CriticalRiver used Oracle SOA Suite, designing and developing interfaces to integrate Oracle AMS with multiple smart meter head-end systems via Oracle Smart Grid Gateway (SGG), ensuring real-time data synchronization with Oracle CIS. The solution enabled:

  • Automated enriched meter data processing – Uploading measurements, processing alarms, and handling metering commands (Remote Connect/Disconnect, Device Commissioning, On-Demand Read, etc.).
  • Seamless system customization – Enhancing Oracle AMS and Oracle CIS to improve operational efficiency.
  • Reliable deployment – Achieving a successful Go-Live followed by two years of post-Go-Live support for stability and improvements.

Solution Components

Oracle Utilities Advanced Metering Solution, Oracle Smart Grid Gateway (SGG), Oracle SOA Suite

The Results

  • Real-time communication for 673,000+ smart meters, providing system wide operational data acquisition and systems control.
  • Enhanced customer experience with access to detailed smart metering data.
  • Faster, more accurate service request handling, boosting operational efficiency.
  • Improved monitoring and troubleshooting with streamlined device communication.
  • Stable, optimized system with two years of post-Go-Live support to ensure stability and continuous improvements.

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