Key Highlights
50%
Increase in Sales Growth
40%
Reduction in Order Fulfillment Time
30%
Improvement in Data Accuracy
The Customer
A well-established company specializing in inkjet printing solutions. The company provides high-quality printing technology and consumables to businesses worldwide, ensuring reliable and efficient printing solutions. With a strong market presence, it continues to innovate and expand its product offerings to meet evolving customer needs.
The Challenge
The inkjet printing supplier faced several operational bottlenecks:
- Manual Data Entry Inefficiencies – Heavy reliance on manual processes resulted in duplicate data entry, increasing the risk of errors.
- Inventory Management Discrepancies – Inconsistent and inaccurate inventory records led to stock imbalances and order delays.
- Lack of Real-time Inventory Visibility – Absence of a centralized system made tracking inventory levels across multiple locations difficult.
- Delayed Order Fulfillment – Inefficient inventory processes led to slow order processing and fulfillment.
- Need for Process Automation – The company required an ERP solution that could automate inventory tracking and optimize workflows.
The Solution
CriticalRiver partnered with the inkjet printing supplier to implement Oracle NetSuite ERP, a robust cloud-based solution designed to centralize inventory data, improve tracking accuracy, and enhance operational efficiency.
Solution Components
Oracle NetSuite ERP, Application Management Services (AMS), Centralized Inventory Management, and Vendor Relationship Consolidation
The Results
- Enhanced inventory management enabled better stock availability, boosting sales.
- Streamlined processes ensured faster order processing and delivery.
- Automated tracking and error correction minimized discrepancies.
- Long-standing system issues were resolved, improving reliability.
- Automated workflows reduced inefficiencies and improved operational speed.
- Real-time inventory updates streamlined online order processing and fulfillment.
- A single source of truth for inventory data enhanced decision-making and reporting accuracy.
Conclusion
As a trusted Oracle implementation partner, CriticalRiver has been instrumental in helping businesses accelerate value realization through tailored ERP solutions. By deploying Oracle NetSuite ERP, CriticalRiver enabled the inkjet printing supplier to optimize inventory management, enhance operational efficiency, and drive sustained business growth.
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