July 2024 - CriticalRiver

Services
- - - Services
      
      CriticalRiver has 150+ digital engagement experiences. We empower your enterprise to reimagine digital at scale and speed to increase speed-to-market by 80% and reduce TCO by 30%.
      
      Can't find what you need?
      
      Ask Us
Solutions
- - - Solutions
      
      Our proprietary solutions include SaaS-based Spend Management and
      AI-powered chatbot.
      
      Can't find what you need?
      
      Ask Us
Industries
- - - Industries
      
      We offer technology consulting, strategy, implementation, and managed services for myriad industries, helping them navigate through challenges and become resilient.
      
      Can't find what you need?
      
      Ask Us
Customer Success
- - - Customer Success
      
      Discover how we digitalized companies with digital-first innovation, business automation, data insights, and smart cloud implementations, fueling growth.
      
      Can't find what you need?
      
      Ask Us
Resources
- - - Resources
      
      The Resources provide you a glimpse into our technology insights, articles, outreach, policies, processes, and videos.
      
      Can't find what you need?
      
      Ask Us
  - - Contact
About
- - - About Us
      
      Learn more about CriticalRiver leadership team and advisory board, our values, culture, and CSR activities.
      
      Can't find what you need?
      
      Ask Us
Regions
- - - Regions
      
      CriticalRiver’s global footprints across North America, Europe, Middle East, India, and APAC deliver cost-cutting digital technology solutions for customers.
      
      Can't find what you need?
      
      Ask Us
Careers
Data Science
MENA
Contact Us
.
- - - Ask Us
      Can’t find what you need?

Select Page

Powering Scalable CX Through Enterprise Tech Services

In the modern business landscape, brand loyalty depends not just on what a business delivers, but also on how it provides that offering. As expectations get shaped by instant gratification and seamless digital interactions, Customer Experience (CX) is built by everything an...

Enterprise Digital Transformation: The 2025 Competitive Edge

Advances in the digital playing field are at a new level in 2025 and will only get more dynamic. Today, small and medium enterprises (SMEs) can access the infrastructure, tools, and actionable insights once reserved for industry giants. Smoothly performing hardware,...

Cloud-First Acceleration Through Digital Transformation

Every enterprise today understands the need for digital transformation (DX). That said, they also realise that reaching new milestones in this journey is not easy. Many initiatives start enthusiastically, only to slow down as siloed data, legacy systems, or rigid infrastructure...

Five ROI Metrics for Enterprise Tech Services: The CriticalRiver Approach

In times when every dollar spent on technology (and other functions, too) must lead to measurable value, enterprises are under pressure to justify investments with tangible outcomes. According to Gartner, the global enterprise tech spending across industries is estimated to...

CriticalRiver Included in Forrester’s Data Quality Solutions Landscape, Q3 2025

CriticalRiver has been included among notable vendors in Forrester’s Data Quality Solutions Landscape, Q3 2025. Forrester defines data quality solutions as tools ensuring accuracy, completeness, consistency, reliability, and monitoring while adhering to business policies and...

Oracle

By Thomas Rowan

Moving from on premises CIS to CCS – Oracle’s Leading-Edge SaaS Customer Service Platform for Energy & Water

The move to the Cloud – particularly, Software as a Service (“SaaS”) solutions – has been a dominant theme in IT, becoming mainstream over a decade ago.

You can also email us directly at contact@criticalriver.com

Services

Solutions

Industries

Customer Success

Resources

About Us

Regions

Ask Us

Powering Scalable CX Through Enterprise Tech Services

Enterprise Digital Transformation: The 2025 Competitive Edge

Cloud-First Acceleration Through Digital Transformation

Five ROI Metrics for Enterprise Tech Services: The CriticalRiver Approach

CriticalRiver Included in Forrester’s Data Quality Solutions Landscape, Q3 2025

Moving from on premises CIS to CCS – Oracle’s Leading-Edge SaaS Customer Service Platform for Energy & Water

Categories

Archives

Let’s Start Something New

Contact

View All Locations

Services

Solutions

Industries

Customer Success

Resources

About

Regions

Experience

Services

Solutions

Industries

Customer Success

Resources

About Us

Regions

Ask Us

Powering Scalable CX Through Enterprise Tech Services

Enterprise Digital Transformation: The 2025 Competitive Edge

Cloud-First Acceleration Through Digital Transformation

Five ROI Metrics for Enterprise Tech Services: The CriticalRiver Approach

CriticalRiver Included in Forrester’s Data Quality Solutions Landscape, Q3 2025

Moving from on premises CIS to CCS – Oracle’s Leading-Edge SaaS Customer Service Platform for Energy & Water

Recent Posts

Subscribe to stay up to date with the latest tech trends

Categories

Archives

Let’s Start Something New