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Demystifying Salesforce RCA and RCB: A Modern Guide to Smarter Revenue Operations

If you're navigating the maze of CPQ, billing, and revenue recognition, you're probably hearing a lot about Salesforce Revenue Cloud Advanced (RCA) and Revenue Cloud Billing (RCB). But what exactly are these tools? How do they differ? And more importantly—why are they better...
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Transforming Financial Services with AI-ML Solutions – CriticalRiver’s Approach

Artificial Intelligence (AI) and its subsets are at the forefront of transforming financial services, enabling institutions to achieve greater operational efficiency and refine customer engagement strategies for measurable business success. With the integration of data...
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The AI-Powered Billing Revolution: From Static Invoices to Dynamic, Usage-Based Pricing

In the fast-paced utility domain, constant digital transformation is vital to staying agile and competitive. Legacy invoicing software systems designed for fixed cycles and manual entries are time-consuming and error-prone. The static bills they generate lack transparency and...
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Future Trends in Managed IT Services: A CriticalRiver Perspective

As organizations realize the value cloud platforms, data analytics, and automation provide for business success, they adopt professional IT services to harness the underlying benefits effectively. Experienced managed service providers (MSPs) help enterprises focus on their core...
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The Role of Proactive Maintenance in Salesforce Managed Services: CriticalRiver’s Approach

The need for personalized customer journeys and connected and automated marketing, sales, and service processes has largely driven Salesforce adoption. Salesforce Managed Services offers a flexible, scalable, and cost-effective solution to combine data from different sources on...
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All, Cloud, Salesforce

By CriticalRiver

Multi-Cloud Management

Multi-Cloud Management: How & Why it will be a Game-Changer in Post-Pandemic World Digitalization is sweeping across the world. Enterprises are...

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All, Salesforce

By CriticalRiver

Dreamforce, 2019, Cherished Moments

The annual Dreamforce event held from Nov. 19-22, 2019, at Moscone Center, San Francisco was an eventful, exciting experience and hugely successful...

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All, Oracle

By CriticalRiver

AI Powered HR

Simplify complex HR processes Improve talent success Enhance the employee experience It’s that simple. There was to be a meaningful alignment...

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All, Cloud

By CriticalRiver

Cloud-as-a-Service

“The interesting thing about cloud computing is that we’ve redefined cloud computing to include everything that we already do. I can’t think of...

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All, Salesforce

By CriticalRiver

Einstein Analytics

Einstein Analytics at a glance is simply Artificial Intelligence (AI) powered Analytics ideally for CRM (considering Salesforce has developed this,...

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All, Oracle

By CriticalRiver

Analytics in HCM

It’s a new era of transparency. There are many companies that provide benchmarking tools to help you find your worth (a phrase Glassdoor coined)...

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All, Managed Services

By CriticalRiver

Supply Chain Managed

We have discussed this before. There are enough examples of Supply Chain Disasters in this world to convince us about the importance of supply chain...

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All, Digital Transformation

By CriticalRiver

Cost of Complexity and ERP

Enterprise resource planning (ERP) is business process management software that allows an organization to use a system of integrated applications to...

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