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Turn System Chaos into a Scalable Blueprint

Our Investigator services dive deep into your ERP, CRM, and connected systems, mapping reality, surfacing risks, and delivering an actionable blueprint for modernization, compliance, and AI readiness.

How We Deliver

We deliver outcomes through an integrated, multidisciplinary approach that blends platform expertise, AI-enabled intelligence, and cross-functional collaboration across engineering, design, data, and security. Our delivery framework applies proven playbooks and automation accelerators to ensure every project meets its goals efficiently, securely, and with measurable impact.

Each engagement is aligned with your KPIs, risk profile, and operating model. From day one, we embed integrity, governance, and compliance into every step of execution.

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Specialized and Cross-Functional

Architects, engineers, designers, and data experts collaborate seamlessly to create unified, high-performing solutions.

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Client-Centric and Tailored

Blueprints are designed around your business goals and readiness for change, never generic or pre-defined.

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Accelerated Outcomes

Reusable patterns, frameworks, and intelligent automation shorten delivery cycles and maximize value.

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Governed and Auditable

Each phase includes embedded controls, compliance checkpoints, and transparent reporting for complete accountability.

Our Services

Salesforce

Transform customer engagement with AI-powered Salesforce solutions that automate workflows and personalize every interaction.

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ERP

Implement intelligent Oracle, NetSuite, and ERP ecosystems infused with AI insights for faster, smarter decisions.

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Digital Transformation

Accelerate innovation through AI-driven modernization of platforms, processes, and customer experiences.

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Cloud

Build agile, AI-ready cloud environments designed for scalability, security, and continuous improvement.

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Data & Analytics

Turn enterprise data into predictive insights and intelligent actions with advanced AI and analytics.

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AI

Integrate intelligent automation, learning models, and decision systems that elevate enterprise performance.

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Featured Case Study

Driving Your Success with Certainty

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Maximizing Revenue & Competitiveness with Dynamic Pricing

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  • Higher ASP
  • Better margins
  • 85% User adoption
  • 99.9% System uptime

Accelerating App Delivery and Quality for a Global Cybersecurity Innovator

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  • 30% faster app development through collaboration
  • 40% reduction in email exchanges with automation tools
  • 35% fewer production bugs with improved testing

CriticalRiver Helps a Leading US Home Security Company Elevate Marketing Productivity with Advanced Cloud Solutions

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  • 70% Enhanced Quality of Data Acquisition
  • 80% Accelerated Sales Growth and Improved Client Services
  • 100% Doubled the Operational Efficiency of the Business
Insights

Our thinking on ideas, technology, and trends that create impact

Empowering-Innovation-with-Salesforce-DevOps
Empowering Innovation with Salesforce DevOps
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Salesforce CRM—Driving Enhanced Healthcare Experience
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The Role of Proactive Maintenance in Salesforce Managed Services: CriticalRiver’s Approach
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Tell Us How We Can Help You

Have questions or ready to start your digital transformation journey? Our experts are here to help you every step of the way. Get in touch with us today and let’s build the future together!

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