Brian Hopkins brings Forrester’s research on AI-native interfaces and agents, Dr. Vijay Gurbaxani brings UC Irvine’s multi-year study on durable advantage, and Anji Maram hosts the evening’s conversation.

Anji Maram brings a vision-led approach from CriticalRiver and Meeru AI to customers: enterprise AI solutions with deep business context built in, capturing long-term value and a competitive advantage for businesses.

As Vice President of Emerging Technology and Principal Analyst at Forrester, Brian Hopkins helps organizations navigate the rapidly advancing fields of emerging technology, including artificial intelligence and quantum computing.

Dr. Vijay Gurbaxani is the Founding Director of UC Irvine’s Center for Digital Transformation. He advises senior leaders and boards globally on the value and strategy of AI-driven transformation.
Durable competitive advantage is harder to build and easier to lose, which is exactly why so few organizations get there.
This roundtable explores a different path: treating AI as core to business strategy, not bolted onto existing plans.
So what actually separates a bolt-on AI capability from a business strategy built to last?
Forrester’s latest research tracks a shift already underway: AI-native interfaces and agents are changing how customers engage with businesses, faster than most strategies have caught up to. It also shows just how far most organizations still are from proving any of it pays off.
Sources: Forrester’s State of AI Survey, 2025 (1,576 global AI decision-makers), and Forrester’s Predictions 2026: Artificial Intelligence.
Hopkins will make the case that this shift is exactly why CEO-owned strategy and governance can no longer be an afterthought bolted onto existing plans; it has to be the plan.
Drawing on UC Irvine’s multi-year study of enterprise transformation, Dr. Gurbaxani’s framework aligns five dimensions around a single operating model, and when they align, the flywheel spins faster, compounding into a self-reinforcing loop of durable advantage.
Operating Model
This is the framework Dr. Gurbaxani will unpack live during his session.
