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Begin Your Journey to Digital Success

Enabling the customers to connect the digital dots. Unlock the Potential & Power of Digital

CriticalRiver in brief

  • 40% of our customers are fortune 500 companies
  • 175+ customers
  • 500+ successful projects
  • Great Place to Work certified
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Let’s start a conversation.

Tell us what you’re looking to build. Our experts are just a message away.

    Thank you for reaching out. Our team will connect with you shortly to discuss your requirements and next steps.

    01 Business and Partnership Inquiries

    Let’s Build What’s Next Together

    Whether you are exploring an AI initiative, a modernization program, or a strategic partnership, our teams are ready to collaborate with you. Share your goals and we will help you uncover the fastest path to value.

    Reach out below if you want to discuss a project, request a proposal, or explore a long-term partnership with CriticalRiver.

    02 Career Opportunities

    Grow Your Future With Us

    At CriticalRiver, diverse talent shapes the ideas, systems, and AI solutions that enterprises rely on. We welcome professionals who want to build boldly, solve intelligently, and shape the future of the Agentic Enterprise.

    Explore opportunities across our studios and be part of a workplace recognized for people-first culture and continuous learning.

    03 Media and Analyst Connect

    Your Point of Contact for Press and Analyst Engagement

    For media inquiries, interview requests, analyst briefings, or thought leadership commentary, we are here to assist you. Connect with us for information about CriticalRiver’s AI initiatives, executive insights, research collaborations, and corporate announcements.

    Reet Sibia Gwari
    Global Marketing Leader

    04 Customer Support

    We Are Here to Help

    If you are a CriticalRiver customer and need assistance with services, support requests, project guidance, or account coordination, our teams are available to assist you.

    Receive quick responses for queries related to your ongoing engagement, delivery updates, or platform access.

    05 Partners and Ecosystem

    Collaborate With Us

    CriticalRiver works closely with cloud, data, AI, and enterprise technology partners to build high-impact solutions.

    If you are a technology provider, consulting firm, or startup looking to co-create offerings or build joint go-to-market programs, connect with our ecosystem team.

    06 New Hire Onboarding

    Welcome to CriticalRiver

    Your journey with us begins with clarity. Learn what to expect before your first day and stay organized with resources that help you hit the ground running.

    Pre-Joining Guide

    Discover everything you need to know before onboarding.

    Onboarding Checklist

    Track tasks, documentation, and orientation steps with ease.

    07 Current Employees

    Your Workspace, Connected

    If you are an active CriticalRiver employee and need access to internal systems or HR resources, use the links below.

    Note that you will need your employee login credentials to access these platforms.

    Employee Portal

    Access internal tools, training, policy documents, and company updates.

    CR Connect

    Stay engaged with communities, events, and team updates.

    HR and Support Services

    Update personal information or request assistance.

    Worldwide Offices

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    Brazil
    • Avenida Professor Joaquim Silva, 705 – Jardim Saira, Sorocaba, Brazil 18.085-000
    • Email: contact@criticalriver.com
    • Get directions
    Costa Rica
    • City Place Shopping Center Building B, Floor 2, Office Bln 36, 200 Meters North Of The Red Cross, Santa Ana, San José, Costa Rica 10901
    • Email: contact@criticalriver.com
    • Get directions
    USA
    • 4750 Willow Road, Suite 200, Pleasanton, CA 94588, USA
    • Tel: +1-844-228-5319
    • Email: contact@criticalriver.com
    • Get directions
    Qatar
    • CriticalRiver Technologies WLL 9th Floor, Office Number 41, Al Reem Tower, WestBay, Doha, Qatar
    • Tel: +1-844-228-5319
    • Get directions
    Dubai
    • Office #808, Burjuman Business TowerSheikh Khalifa Bin Zayed Road Dubai, UAE
    • Tel: +971 4 328 2071
    • Email: emea.sales@criticalriver.com
    • Get directions
    India
    • Hyderabad
    • Plot No. 5, 1st Floor, North Block, JVP Building, Software Units Layout, Madhapur, Hyderabad – 500081
    • Tel: +91-040 48584860
    • Email: contact@criticalriver.com
    • Get directions
    • Jaipur
    • Office no. 5, 2nd Floor, Mahima Trinity Mall, Swage Farm Rd, Goverdhan Colony, Shiva Colony, Govindpuri, Jaipur, Rajasthan 302019
    • Email: contact@criticalriver.com
    • Get directions
    Philippines
    • Four/NEO, 4th Ave, Taguig, Metro Manila, Philippines
    • Email: contact@criticalriver.com
    • Get directions
    Australia
    • Criticalriver Australia PTY LTD Level 8, 65 York Street Sydney NSW 2000 Australia
    • Tel: +61 477 221 366
    • Email: contact@criticalriver.com
    • Get directions

    • Brazil
      • Avenida Professor Joaquim Silva, 705 – Jardim Saira, Sorocaba, Brazil 18.085-000
      • Email: contact@criticalriver.com
      • Get directions

    • Costa Rica
      • City Place Shopping Center Building B, Floor 2, Office Bln 36, 200 Meters North Of The Red Cross, Santa Ana, San José, Costa Rica 10901
      • Email: contact@criticalriver.com
      • Get directions

    • USA
      • 4750 Willow Road, Suite 200, Pleasanton, CA 94588, USA
      • Tel: +1-844-228-5319
      • Email: contact@criticalriver.com
      • Get directions

    • Qatar
      • CriticalRiver Technologies WLL 9th Floor, Office Number 41, Al Reem Tower, WestBay, Doha, Qatar
      • Tel: +1-844-228-5319
      • Get directions

    • Dubai
      • Office #808, Burjuman Business TowerSheikh Khalifa Bin Zayed Road Dubai, UAE
      • Tel: +971 4 328 2071
      • Email: emea.sales@criticalriver.com
      • Get directions

    • India
      • Hyderabad
      • Plot No. 5, 1st Floor, North Block, JVP Building, Software Units Layout, Madhapur, Hyderabad – 500081
      • Tel: +91-040 48584860
      • Email: contact@criticalriver.com
      • Get directions
      • Jaipur
      • Office no. 5, 2nd Floor, Mahima Trinity Mall, Swage Farm Rd, Goverdhan Colony, Shiva Colony, Govindpuri, Jaipur, Rajasthan 302019
      • Email: contact@criticalriver.com
      • Get directions

    • Philippines
      • Four/NEO, 4th Ave, Taguig, Metro Manila, Philippines
      • Email: contact@criticalriver.com
      • Get directions

    • Australia
      • Criticalriver Australia PTY LTD Level 8, 65 York Street Sydney NSW 2000 Australia
      • Tel: +61 477 221 366
      • Email: contact@criticalriver.com
      • Get directions

    Connect With Us

    Testimonials

    What Our Clients Say

    CriticalRiver implemented Pardot in 6 weeks, which usually takes months to complete. This demonstrates CriticalRiver’s commitment to customers. I definitely would recommend CriticalRiver to any company that’s implementing Marketing Cloud.

    Ann Minooka

    Vice President, Global Marketing and Communications, Cypress Semiconductors Corporation

    ΑΝΝ-ΜΙΝΟΟΚΑ

    The CriticalRiver team has been great to work with on the delivery of CPQ Customizations and the Lightning Migration. It was a really refreshing relative to the experiences we had with other consulting firms in the past. Given the great work done so far, I think we are looking at a long-term relationship here!

    Claus Roggensack

    Director, Business Applications, Five9

    We’re pleased with the Salesforce Community Cloud Phase I implementation and already in talks with CriticalRiver for the Phase II implementation in data management, document tracking system, and other areas of automation.

    Iyob Araia

    Vice President of Information and Media Technology, LA Films

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