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Seamless Salesforce Integration for Limitless Scale

Your business runs on more than one system. We make sure Salesforce talks to all of them securely, reliably, and without complexity. From ERPs to data lakes, CriticalRiver builds integrations that simplify processes, surface real-time insights, and support long-term growth.

Trusted by Clients

The brands you trust, trust us for results.

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Service Overview

Connecting Salesforce to What Drives Your Business

Disconnected systems lead to duplicate work, outdated reports, and missed opportunities. CriticalRiver helps businesses integrate Salesforce with the tools they already use: ERP, finance, HR, data warehouses, and industry-specific platforms. Each connection is designed for clarity and resilience. Whether you’re using MuleSoft, Boomi, or direct APIs, we deliver clean data flows, streamlined operations, and complete visibility across teams.

System-to-Salesforce Integrations

We integrate Salesforce with ERPs like SAP, Oracle, NetSuite, and Workday, ensuring critical business data moves accurately and in real time. This allows teams to work with the same records across functions without reconciling or duplicating entries.

MuleSoft, Boomi, and API Integration Services

We use leading iPaaS tools or custom APIs based on your architecture. Every connection is built for scale and built to last. Our approach reduces reliance on point-to-point scripts and creates reusable integration logic that supports future growth.

Data Cleansing and Validation

Before syncing with Salesforce, we run validations to correct errors, remove duplicates, and standardize field formats. This ensures clean, consistent data across your ecosystem, improving the accuracy of forecasts, reports, and workflows.

Data Migration Services

We manage large-scale data migrations from legacy systems or other CRMs. Each phase, including planning, mapping, validation, and post-migration testing, is carefully managed to protect data quality and business continuity.

Integration Monitoring and Support

Our team builds real-time dashboards to track data syncs, performance metrics, and potential failures. You’ll know when something goes wrong, and where. With proactive monitoring in place, errors are resolved before they impact users.

Governance and Lifecycle Controls

We implement access, auditability, and change tracking rules, ensuring long-term stability and control. Every integration has a defined owner, versioning, and rollback option to keep your system manageable.

Cross-Platform Workflow Enablement

We design end-to-end workflows across Salesforce and third-party platforms. From quote creation to order fulfillment or case logging to billing, Salesforce acts as a hub, not an island.

Process/Methodology

From Strategy to Evolution: Every Step Mapped

Step 01

Strategy

We start with discovery: Which systems need to connect? What data is critical? What’s slowing you down?

  • Discovery and business mapping
  • Current state architecture review
  • Data quality and flow analysis
  • API readiness assessment

Step 02

Implementation

We configure, test, and deploy integrations that fit your business, not the other way around.

  • Connector deployment
  • API and middleware configuration
  • Data mapping and validation
  • Integration testing and QA

Step 03

Evolve

Once live, we stay engaged, refining logic, adding systems, and responding to change.

  • Monitoring dashboards
  • Release management and scaling
  • Change control and governance
  • Roadmap revisions
Industries We Serve

Domain Expertise

Cutting through complexity to deliver clarity, strategy, and impact at every turn across industries.
Learn more

Hi-Tech

Empowering innovation with scalable cloud, data, and automation solutions.

Manufacturing 

Optimizing production and supply chains with real-time visibility and automation.

Banking/Finance

Modernizing financial operations with secure, intelligent, and customer-centric systems.

Energy & Utilities

Driving sustainability and efficiency through smart digital transformation.

Healthcare

Enabling connected, compliant, and patient-focused digital ecosystems.

Non-Profit

Accelerating impact through data-driven engagement and transparent operations.

FAQs

Frequently Asked Questions

What systems can you integrate with Salesforce?

SAP, Oracle, NetSuite, Workday, Snowflake, AWS, custom databases, and other major enterprise platforms.

How do you manage data quality during integration?

We validate, cleanse, and standardize all incoming data before it hits Salesforce. No sync goes live without a data quality check.

Do I need MuleSoft or Boomi for integration?

Not always. We recommend tools based on your current stack and growth plans. Sometimes, a direct API is the smarter path.

Can you migrate data from other CRMs?

Yes. We’ve moved data from Dynamics, Zoho, HubSpot, and legacy in-house tools. Each migration includes test runs and final validation.

How long does it take to integrate a system with Salesforce?

It varies. Simple integrations may take a few weeks. Complex, multi-system projects can take several months. We provide clear timelines before any work begins.

Can you integrate on-premise systems?

Yes. We configure secure connections and authentication protocols to ensure safe data exchange between Salesforce and on-prem platforms.

How do you handle integration failures?

We build alert systems and fallback mechanisms into every deployment. You’ll know when something breaks, and how to fix it fast.

What if our internal data is a mess?

We’ve seen worse. That’s why we bring data validation, cleanup, and mapping into the project from day one.

Do you provide ongoing support?

Yes. We offer managed services to maintain integrations, update APIs, monitor health, and add new systems over time.

What makes CriticalRiver different?

We don’t push tools. We solve problems. Our team works with your stack, your timelines, and your people.

Tell Us How We Can Help You

Have questions or ready to start your digital transformation journey? Our experts are here to help you every step of the way. Get in touch with us today and let’s build the future together!

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