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Master Enterprise Operations with Oracle ERP

Cloud-native intelligence for enterprises built to grow.

CriticalRiver empowers organizations to simplify complex operations and unlock enterprise-wide efficiency with Oracle ERP. From strategy to implementation, we deliver precision, agility, and performance at every stage.

Why Us? 

Empowering Enterprises to Lead with Oracle ERP

From global finance to advanced supply chains, Oracle ERP delivers enterprise-grade performance across every business function. At CriticalRiver, we specialize in architecting and implementing Oracle ERP solutions that simplify complexity and drive digital transformation.

What You Get:
  • Oracle Fusion Cloud and Oracle EBS expertise
  • AI-enhanced reporting and performance management
  • Enterprise integration with SOA, cloud SOA, OIC, and APIs
  • Streamlined project, financial, and supply chain operations
  • Scalable architecture and continuous optimization

Trusted by Clients

The brands you trust also trust us for results.

One-Sky
Formfactor
Ichor
Onto-innovations
Dp-World
oracle
Uber
VIAVI-Solutions
Dayforce
Metropolis
Visby-medical
Damac
customer-miral
Ad-Media
Tata-Trust
Sutherland
sentinal-one
Service Categories

Everything You Need, in One Platform

From financials and procurement to supply chain and performance management, our Oracle ERP capabilities cover every corner of your enterprise. Whether you are running Oracle Fusion Cloud, Oracle EBS, or a hybrid environment, we help you connect, optimize, and scale with precision.

  • Oracle Cloud (SaaS)

    Enable finance, projects, supply chains, and procurement from one system. Connects data, automates manual work, and supports better decisions.

    Oracle Fusion Cloud Financials

    Manage enterprise-level core financial processes across global entities while handling multiple ledgers and currencies. Built-in tools such as Smart View, OTBI, and BI Publisher help track results and close books faster. You can automate reconciliations, track expenses, and reduce entry errors. For example, a global team can view real-time cash flow without switching between reports, saving time and helping finance stay in control of the close process.

    Oracle Procurement Cloud and Self-Service Procurement

    Track purchase, from request to payment. Teams can create purchase requests, approve orders, and manage suppliers from one place. With self-service tools, employees can request items without relying on procurement teams, reducing delays and improving spend control. For example, if a department needs laptops, they can raise a request and track the order without sending emails or forms.

    Financial Consolidation, Planning, and Management (FAHRCS, EPM, EDM)

    Empower finance teams to plan, forecast, and consolidate data with EPM. Create what-if scenarios, manage budgets, and close books faster. EDM ensures data remains consistent across departments. For example, during a reorganization, you can update financial hierarchies in one place and reflect changes across systems, saving time and minimizing reporting errors.

    Project Portfolio Management (PPM) Cloud

    View costs, assign resources, and manage timelines in real time, from budget to billing. It works for both internal and client-facing projects. For example, an IT services firm can track billable hours, manage deadlines, and invoice clients faster. The system flags overruns and helps you stay within budget.

    Inventory Management, Supply Chain, and Manufacturing Cloud

    Connect inventory, supply, and production data. Teams can track stock across warehouses, manage work orders, and plan based on demand. For example, the system alerts your team to restock if stock levels drop below a set point, preventing missed orders and reducing overstock. Production teams can adjust schedules based on supply updates without manual tracking.

    Enterprise Performance and Business Intelligence (EPBCS, OBIA, OAC)

    Bring all your reporting into one place. Teams can build dashboards, view KPIs, and explore data in real time. EPBCS supports budgeting, OBIA provides prebuilt analytics, and OAC enables self-service reports. For example, a CFO can check profit trends by region without waiting for reports from multiple teams, driving faster, more informed action.

  • Oracle EBS (Enterprise Business Suite)

    Built for companies that prefer on-premise or hybrid systems. It supports deep finance, supply chain, and project controls across high-volume operations.

    Oracle EBS R12 Financials

    Handle general ledger, payables, receivables, cash management, and fixed assets with ease. It supports global accounting, tax, and reporting needs. Teams can manage books across entities and comply with local rules. For example, a company with offices in five countries can run consolidated and country-specific reports from one system, reducing manual effort and improving reporting accuracy.

    Purchasing, Inventory, and Order Management

    Manage orders from procurement to delivery. Purchasing teams create POs, approve vendors, and track delivery timelines. Inventory teams check stock levels and plan transfers. Order management tracks every sale. For example, manufacturers can trigger reorders based on low stock and match shipments to real-time orders.

    Oracle Supply Chain Management

    Support sourcing, production, logistics, and fulfillment more efficiently. Teams can plan based on demand, manage vendors, and track delivery schedules. For example, the system helps you adjust production or reroute orders if a raw material shipment is delayed, keeping your supply chain moving without manual coordination.

    Oracle ASCP and Warehouse Management Systems (WMS)

    Forecast demand and plan supply better with ASCP and improve warehouse operations with barcode scanning and real-time tracking using WMS. For example, warehouse teams can reduce picking errors and speed up dispatch. The system helps businesses meet delivery timelines and control inventory costs.

    Oracle Projects (Project Accounting, Billing, and Contracts)

    Manage budgets, billing, and costs for internal and external projects seamlessly. You can track time, expenses, and revenue. For example, a consulting team can log hours, match them to contract terms, and generate invoices automatically, minimizing delays and improving project margins.

  • Enterprise Integrations

    We help businesses connect Oracle ERP with other platforms. Data moves in real time between systems, reducing errors and improving visibility.

    Oracle SOA and Oracle Integration Cloud (OIC)

    Link Oracle ERP with systems such as CRM, HR, and custom applications to build workflows, connect APIs, and sync data between platforms. For example, project hours in Oracle ERP can sync with your HR system for payroll, reducing manual entry and speeding up processing.

    Third-Party Integration Platforms

    We also work with Dell Boomi, MuleSoft, and Workato. These platforms connect Oracle with tools such as Salesforce, Workday, and ServiceNow. For example, sales data from Salesforce can flow into Oracle ERP for order processing, keeping data current and avoiding duplication.

  • ERP Value Adds to Maximize Client ROI

    Beyond core ERP implementations, CriticalRiver offers specialized services to maximize efficiency, enhance automation, and future-proof your enterprise.

    Customer-Centric Guidance on SOX, IFRS, FASB, ASC, and Compliance

    Compliance requirements such as SOX, IFRS, FASB, and ASC can be complex, but they do not need to slow you down. CriticalRiver helps embed these standards into your ERP workflows so that controls, documentation, and reporting remain in sync. This reduces dependency on external tools and avoids last-minute audit fixes. Finance and compliance teams get transparent, structured processes they can follow every day without extra effort or confusion.

    Need-Based Advisory on Security Controls and Internal Mechanisms

    Security controls are effective only when they match how your teams actually work. That is why we tailor recommendations to real risks and operational needs, not generic policies. Whether you need tighter access control, audit trails, or internal checks, the focus is on balancing protection with usability. Clear adoption guidelines ensure teams can maintain controls without slowing daily tasks.

    Key Process Optimization and Solution-Oriented Thinking

    Manual steps, disconnected tools, and unclear handoffs often block progress. Our team studies the flow of work across finance, procurement, and operations to identify and fix inefficiencies. This might mean reducing approvals, combining steps, or automating reports. Every change is built around your goals so that teams spend less time managing processes and more time delivering results.

    Periodic Delivery Cadence Reviews and Guidelines

    Routine reviews help identify what is working and what is not. Delivery cadence checks uncover patterns in missed deadlines, recurring blockers, or inefficient handoffs. Instead of surface-level fixes, we provide clear, actionable steps to get projects back on track. This consistency across delivery cycles helps your team avoid rework, missed timelines, or scope creep.

    Identification and Recommendation of Simplified Tools and Solutions

    Tool recommendations are based on what your teams actually need. If a task can be automated or a handoff is made smoother, we suggest lightweight solutions that fit your current system. There is no push for large-scale replacements. The focus is on helping users get more done with fewer clicks, without lengthy onboarding or training cycles.

    Deliver Better Service and Maintain Consistent Quality

    Reliable systems and transparent processes directly impact team performance. Teams can consistently meet expectations with fewer errors, shorter turnaround times, and better visibility. This approach improves service delivery across functions, from finance to support, without adding overhead. Consistency becomes easier to maintain when clean processes and tools support the work.

Oracle Cloud (SaaS)

Enable finance, projects, supply chains, and procurement from one system. Connects data, automates manual work, and supports better decisions.

Oracle Fusion Cloud Financials

Manage enterprise-level core financial processes across global entities while handling multiple ledgers and currencies. Built-in tools such as Smart View, OTBI, and BI Publisher help track results and close books faster. You can automate reconciliations, track expenses, and reduce entry errors. For example, a global team can view real-time cash flow without switching between reports, saving time and helping finance stay in control of the close process.

Oracle Procurement Cloud and Self-Service Procurement

Track purchase, from request to payment. Teams can create purchase requests, approve orders, and manage suppliers from one place. With self-service tools, employees can request items without relying on procurement teams, reducing delays and improving spend control. For example, if a department needs laptops, they can raise a request and track the order without sending emails or forms.

Financial Consolidation, Planning, and Management (FAHRCS, EPM, EDM)

Empower finance teams to plan, forecast, and consolidate data with EPM. Create what-if scenarios, manage budgets, and close books faster. EDM ensures data remains consistent across departments. For example, during a reorganization, you can update financial hierarchies in one place and reflect changes across systems, saving time and minimizing reporting errors.

Project Portfolio Management (PPM) Cloud

View costs, assign resources, and manage timelines in real time, from budget to billing. It works for both internal and client-facing projects. For example, an IT services firm can track billable hours, manage deadlines, and invoice clients faster. The system flags overruns and helps you stay within budget.

Inventory Management, Supply Chain, and Manufacturing Cloud

Connect inventory, supply, and production data. Teams can track stock across warehouses, manage work orders, and plan based on demand. For example, the system alerts your team to restock if stock levels drop below a set point, preventing missed orders and reducing overstock. Production teams can adjust schedules based on supply updates without manual tracking.

Enterprise Performance and Business Intelligence (EPBCS, OBIA, OAC)

Bring all your reporting into one place. Teams can build dashboards, view KPIs, and explore data in real time. EPBCS supports budgeting, OBIA provides prebuilt analytics, and OAC enables self-service reports. For example, a CFO can check profit trends by region without waiting for reports from multiple teams, driving faster, more informed action.

Oracle EBS (Enterprise Business Suite)

Built for companies that prefer on-premise or hybrid systems. It supports deep finance, supply chain, and project controls across high-volume operations.

Oracle EBS R12 Financials

Handle general ledger, payables, receivables, cash management, and fixed assets with ease. It supports global accounting, tax, and reporting needs. Teams can manage books across entities and comply with local rules. For example, a company with offices in five countries can run consolidated and country-specific reports from one system, reducing manual effort and improving reporting accuracy.

Purchasing, Inventory, and Order Management

Manage orders from procurement to delivery. Purchasing teams create POs, approve vendors, and track delivery timelines. Inventory teams check stock levels and plan transfers. Order management tracks every sale. For example, manufacturers can trigger reorders based on low stock and match shipments to real-time orders.

Oracle Supply Chain Management

Support sourcing, production, logistics, and fulfillment more efficiently. Teams can plan based on demand, manage vendors, and track delivery schedules. For example, the system helps you adjust production or reroute orders if a raw material shipment is delayed, keeping your supply chain moving without manual coordination.

Oracle ASCP and Warehouse Management Systems (WMS)

Forecast demand and plan supply better with ASCP and improve warehouse operations with barcode scanning and real-time tracking using WMS. For example, warehouse teams can reduce picking errors and speed up dispatch. The system helps businesses meet delivery timelines and control inventory costs.

Oracle Projects (Project Accounting, Billing, and Contracts)

Manage budgets, billing, and costs for internal and external projects seamlessly. You can track time, expenses, and revenue. For example, a consulting team can log hours, match them to contract terms, and generate invoices automatically, minimizing delays and improving project margins.

Enterprise Integrations

We help businesses connect Oracle ERP with other platforms. Data moves in real time between systems, reducing errors and improving visibility.

Oracle SOA and Oracle Integration Cloud (OIC)

Link Oracle ERP with systems such as CRM, HR, and custom applications to build workflows, connect APIs, and sync data between platforms. For example, project hours in Oracle ERP can sync with your HR system for payroll, reducing manual entry and speeding up processing.

Third-Party Integration Platforms

We also work with Dell Boomi, MuleSoft, and Workato. These platforms connect Oracle with tools such as Salesforce, Workday, and ServiceNow. For example, sales data from Salesforce can flow into Oracle ERP for order processing, keeping data current and avoiding duplication.

ERP Value Adds to Maximize Client ROI

Beyond core ERP implementations, CriticalRiver offers specialized services to maximize efficiency, enhance automation, and future-proof your enterprise.

Customer-Centric Guidance on SOX, IFRS, FASB, ASC, and Compliance

Compliance requirements such as SOX, IFRS, FASB, and ASC can be complex, but they do not need to slow you down. CriticalRiver helps embed these standards into your ERP workflows so that controls, documentation, and reporting remain in sync. This reduces dependency on external tools and avoids last-minute audit fixes. Finance and compliance teams get transparent, structured processes they can follow every day without extra effort or confusion.

Need-Based Advisory on Security Controls and Internal Mechanisms

Security controls are effective only when they match how your teams actually work. That is why we tailor recommendations to real risks and operational needs, not generic policies. Whether you need tighter access control, audit trails, or internal checks, the focus is on balancing protection with usability. Clear adoption guidelines ensure teams can maintain controls without slowing daily tasks.

Key Process Optimization and Solution-Oriented Thinking

Manual steps, disconnected tools, and unclear handoffs often block progress. Our team studies the flow of work across finance, procurement, and operations to identify and fix inefficiencies. This might mean reducing approvals, combining steps, or automating reports. Every change is built around your goals so that teams spend less time managing processes and more time delivering results.

Periodic Delivery Cadence Reviews and Guidelines

Routine reviews help identify what is working and what is not. Delivery cadence checks uncover patterns in missed deadlines, recurring blockers, or inefficient handoffs. Instead of surface-level fixes, we provide clear, actionable steps to get projects back on track. This consistency across delivery cycles helps your team avoid rework, missed timelines, or scope creep.

Identification and Recommendation of Simplified Tools and Solutions

Tool recommendations are based on what your teams actually need. If a task can be automated or a handoff is made smoother, we suggest lightweight solutions that fit your current system. There is no push for large-scale replacements. The focus is on helping users get more done with fewer clicks, without lengthy onboarding or training cycles.

Deliver Better Service and Maintain Consistent Quality

Reliable systems and transparent processes directly impact team performance. Teams can consistently meet expectations with fewer errors, shorter turnaround times, and better visibility. This approach improves service delivery across functions, from finance to support, without adding overhead. Consistency becomes easier to maintain when clean processes and tools support the work.

Recognitions & Qualifications

Recognized Globally, Trusted Locally, and Driven by Expertise

01

Oracle Partner Network (OPN), recognized as a Worldwide Principal Partner

02

Recognized Oracle Cloud Managed Service Provider

03

Proven expertise in global, regional, and country rollouts

04

Business process reengineering and transformation services

05

Deep experience in M&A, divestitures, and enterprise reorganizations

06

Large global PMO (Project Management Office) supporting complex programs

07

100% Oracle-certified delivery resources

Our Delivery Model

Flexible, Scalable ERP Aligned to Your Needs

At CriticalRiver, our Oracle ERP delivery model combines flexibility, accountability, and measurable impact. We align with your business structure, timelines, and transformation goals, ensuring every engagement delivers value without compromising quality or control.

What Sets Us Apart:
  • Tailored engagement models that align with your unique requirements
  • Dedicated service delivery manager as your single point of contact
  • Clearly defined SLAs to ensure expectations are met consistently
  • Transparent performance metrics for complete delivery visibility
  • A blend of best practices and real-world insights for practical execution
  • Ongoing update testing conducted on a monthly and quarterly basis
  • Education and enablement around new release features and enhancements
  • In-house built tools and accelerators leveraged across client engagements
  • Global delivery model utilizing resource teams across multiple countries
Practice Highlights

CriticalRiver as a Trusted Global ERP Services Partner

close-the-books-icon.png

Talent Transformation

We continuously upskill our workforce to ensure talent agility and delivery continuity.

  • We invest in internal training, mentorship, and knowledge sharing.
  • Proactive succession planning ensures zero disruption to client deliverables.

Center of Excellence (CoE)

Our CoEs serve as best-practice hubs across disciplines such as:

  • Agile, testing, DevOps, and security
  • Architecture, AI/ML, data, and digital transformation
smarter-license-icon.png

Product Member Services

As official partners of Oracle, NetSuite, Salesforce, Boomi, and others:

  • We help clients choose the right product lines and minimize licensing costs
  • We validate solution capabilities that align with core business processes
faster-flexible-reporting-icon.png

Assessment Approach

We guide clients through structured ERP assessments before implementation:

  • Sharing industry-specific best practices for smarter decisions
  • Identifying risks, estimating timelines, and optimizing budgets
unified-financial-icon.png

Project Governance and Engineering Rigor

Our governance ensures structure and transparency across every engagement:

  • Regular cadence reviews through our ERP Studio, Salesforce Studio, and Data/AI Studio
  • Strict adherence to timelines, budgets, and quality standards
minimize-errors-icon.png

Technology and Advisory Services

We deliver deep expertise and strategic advisory across:

  • Enterprise architecture, cloud, and product engineering
  • Oracle, NetSuite, Salesforce, data analytics, AI, and ML
  • Utilities, digital commerce, and hardware/software engineering
  • Advisory services are embedded in every engagement at no additional cost
Our Methodology

Our Oracle ERP Delivery Framework

Step 01

Discovery and Assessment

Map current systems, pain points, and transformation goals.

Step 02

Solution Architecture

Define the Oracle ERP modules, integrations, and extensions required.

Step 03

Implementation and Development

Configure, customize, and integrate the Oracle Cloud or EBS modules.

Step 04

Testing and Training

Conduct validation cycles, user training, and stakeholder onboarding.

Step 05

Go-Live and Continuous Improvement

Launch with confidence and scale with ongoing enhancements, monitoring, and support.

Success Stories

Driving Your Success with Certainty 

View All Case Studies

Reinventing Budgeting & Forecasting with Cloud EPM for a Middle‑East Investment Authority

Learn More
  • 95% decrease in calculation time
  • 60% reduction in maintenance and IT expenses
  • 70% improvement in data granularity

CriticalRiver Helps Ride-Hailing Giant Digitalize and Automate Their Invoicing Process

Learn More
  • Reduced turnaround time by 40%
  • Key stakeholder communication has improved by 100%
  • Delivery efficiency increased by 80%
What Our Clients Say 

Trusted by industry leaders to deliver results that matter. 

CriticalRiver has been instrumental in enabling Supplier Portal for Polycom. The team was highly professional and experienced in its execution and the implementation was seamless from beginning to end. I would strongly recommend them for Enterprise (ERP/CRM) application implementations.

Yogesh Malhan

Senior Director - IT Applications - Polycom, Inc

yogesh-malhan-thumbnail

CriticalRiver Inc. helped Nanometrics configure Oracle HCM to support our annual compensation review. We simultaneously granted merit increases, promotions, lump sums and equity grants. The combined process supported informed decision making and time savings.

Philip Ziman

VP Global HR - Nanometrics

Philip-Ziman-VP-Global-HR

“CriticalRiver has consistently delivered a high-quality offshore environment with significant contributions and clear communication over the years.”

Bill Vanderwall

VP - Business Apps, Malwarebytes

“CriticalRiver has been able to navigate key challenges and help us in these turbulent times. The collaboration has been very successful, and we hope to continue this partnership.”

Chandresh Chhatpar

CTO, UWorld

Chandresh-Chhatpar
View All Testimonials
Industries We Serve

Domain Expertise

Cutting through complexity to deliver clarity, strategy, and impact at every turn across industries.

Learn More

Hi-Tech

Empowering innovation with scalable cloud, data, and automation solutions.

Manufacturing 

Optimizing production and supply chains with real-time visibility and automation.

Healthcare

Enabling connected, compliant, and patient-focused digital ecosystems.

Energy & Utilities

Driving sustainability and efficiency through smart digital transformation.

Banking/Finance

Modernizing financial operations with secure, intelligent, and customer-centric systems.

Non-Profit

Accelerating impact through data-driven engagement and transparent operations.

FAQs

Frequently Asked Questions

What makes CriticalRiver’s Oracle ERP practice different?

CriticalRiver combines deep Oracle expertise with AI-powered insights and automation. Our certified consultants specialize in end-to-end ERP transformation—from implementation to optimization—ensuring every process is connected, scalable, and outcome-driven.

Which Oracle ERP systems does CriticalRiver support?

We work with Oracle Fusion Cloud ERP, Oracle E-Business Suite (EBS) R12, and hybrid environments. Whether you are modernizing to the cloud or optimizing an existing setup, our experts tailor solutions that align with your business model and growth strategy.

How does CriticalRiver enhance ERP performance with AI?

We integrate AI and analytics into Oracle ERP to automate reconciliations, predict cash flow, detect anomalies, and generate actionable insights. This helps finance and operations teams make faster, data-backed decisions.

Can CriticalRiver integrate Oracle ERP with other enterprise platforms?

Yes. Our team uses Oracle Integration Cloud (OIC), SOA, and third-party tools such as MuleSoft, Dell Boomi, and Workato to seamlessly connect Oracle ERP with systems like Salesforce, Workday, and ServiceNow.

What industries does CriticalRiver serve with Oracle ERP?

We support clients across Manufacturing, Financial Services, Energy & Utilities, Healthcare, Technology, and Retail. Each engagement is customized with industry-specific best practices, KPIs, and regulatory compliance frameworks.

Does CriticalRiver provide post-implementation support and maintenance?

Absolutely. Our Global Delivery Model ensures continuous support, update testing, and performance monitoring. We also offer advisory on new release features and user enablement to keep your system optimized and current.

Can CriticalRiver help migrate from Oracle EBS to Oracle Cloud ERP?

Yes. We provide a structured migration roadmap that includes readiness assessments, data mapping, integration strategy, and change management—ensuring a smooth transition with minimal disruption.

What kind of ROI can I expect from Oracle ERP implementation with CriticalRiver?

Clients typically see faster financial closes, improved reporting accuracy, reduced manual effort, and measurable gains in operational efficiency. Our goal is to deliver both immediate productivity improvements and long-term business scalability.

How do I get started with CriticalRiver’s Oracle ERP services?

You can begin with a free ERP assessment or discovery workshop. Our team will review your current environment, identify improvement opportunities, and outline a roadmap aligned with your goals and budget.

Tell Us How We Can Help You

Have questions or ready to start your digital transformation journey? Our experts are here to help you every step of the way. Get in touch with us today and let’s build the future together!

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