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Transform Your NetSuite Experience with CriticalRiver

At CriticalRiver, we transform ERP chaos into clarity. We specialize in rescuing underperforming NetSuite environments, implementing intelligent automations, optimizing licenses, and delivering continuous managed services. Our focus is not just to make NetSuite work — but to make it work smarter, faster, and better for your business. 

    Why CriticalRiver? 

    Why CriticalRiver for NetSuite?

    • Proven Rescue Implementation Methodology: Experts in stabilizing failed or misaligned NetSuite rollouts.
    • AI and RPA-Driven Managed Services: Automating beyond support, reducing TCO.
    • Strategic License Optimization: Right-size your licensing needs, maximizing ROI.
    • End-to-End Functional Coverage: Financials, WMS, CRM, Manufacturing, Billing, Projects.
    • People–Process–Technology Alignment: Business-driven system architecture, not just technical configuration.
    • 24/7 Global Delivery Capability: A support structure that scales with your business.
    Our NetSuite Expertise in Action

    Business-First Innovation. Technical Excellence.

    At CriticalRiver, we don’t just implement NetSuite — we reinvent it.

    Our unmatched solutions fuse deep technical mastery with business-first innovation to unlock transformative value no one else can deliver.

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    Custom COGS Breakdown for Manufacturers

    02

    Mobile-Enabled Manufacturing Management

    03

    Tailored Warehouse Management Enhancements

    04

    CI/CD DevOps Pipeline Integration

    05

    NetSuite Performance Optimization Services

    06

    Analytics Warehouse & Data Backup Solutions

    07

    Google Analytics Integration for Real-Time Insights

    08

    Bulk Transaction PDF Download Utility

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    Enhanced Internal and External Email Systems

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    Custom Bulk Printing Application with Templates

    Each solution demonstrates our deep technical and functional capabilities — delivering true business value, not just technical fixes.
    Managed Services Redefined — Intelligent, Not Reactive

    CriticalRiver’s AI-Driven Subscription Model: A New Era for NetSuite Managed Services

    CriticalRiver is not just another MSP. We are building the future of NetSuite managed services — moving beyond traditional manpower models by embedding advanced AI and RPA into the service layer.

    Highlights:
    • AI-Powered Proactive Support: Detect and address issues before they impact users.
    • Intelligent RPA Automation: Replace repetitive manual tasks with smart bots.
    • SLA-Based KPI Monitoring: Full transparency and real-time tracking of service quality.
    • Dynamic System Health Dashboards: Executive reporting on system status and improvements.
    • Evolutionary Support: Dedicated enhancement pods that continuously refine your NetSuite footprint.
    Rescue Implementations Done Right

    Restoring Your System — and Your Confidence

    Failed NetSuite implementations cost time, money, and trust. We specialize in rapid ERP rescues:

    • 360° System Audit & Health Check
    • Risk Stabilization Planning
    • Realignment of Processes and Data Flows
    • Critical Module Re-Designs (Financials, WMS, CRM)
    • License & Integration Rationalization
    • Hypercare Transition to Managed Services

    From restoring delayed, misaligned NetSuite environments to future-proofing them with an AI-powered subscription model, every step is designed to deliver continuous optimization, scalability, and long-term business success.

    License Optimization & Advisory

    Helping You Buy Smart, Spend Smarter

    Buying a NetSuite license is easy. Buying the right license — and using it optimally — is what drives real ROI.

    • License right-sizing based on real business needs
    • Optimization strategies to reduce unnecessary costs
    • User-based licensing models to maximize value

    CriticalRiver empowers you to minimize spend and maximize returns.

    NetSuite Fresh Implementations

    Build It Right from Day One

    For businesses starting their NetSuite journey, CriticalRiver offers full-service fresh implementations with unmatched depth in business alignment, configuration, and customization.

    • Certified, experienced consultants across domains
    • Business-process-first approach, not technology-first
    • Seamless end-to-end delivery from discovery to go-live

    A future-ready NetSuite environment, built on day one — not fixed later.

    Industries We Serve

    Built for Your Business. Tailored for Your Success.

    Food &
    Beverage

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    End-to-end order, production, and distribution management.

    Retail &
    eCommerce

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    Integrated NetSuite + Shopify + WMS ecosystems.

    Manufacturing &
    Supply Chain

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    BOMs, Assembly, Fulfillment optimization.

    Healthcare &
    Medical Devices

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    Revenue recognition, compliance, inventory.

    SaaS &
    Technology

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    Subscription billing, ASC 606 compliance, automation.

    Our Engagement Models

    Flexible. Scalable. Aligned to Your Goals.

    Fixed Fee
    Rescue Projects

    Monthly NetSuite
    Managed Services

    License & Ecosystem
    Advisory Packages

    Full-Service
    NetSuite Outsourcing

    On-Demand
    Optimization Sprints

    Our Global Capability and Technology Stack

    CriticalRiver: Ready to Scale with You

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    100+ NetSuite-Trained and Certified Resources

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    Strategic Global Presence with 24/7 Delivery

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    End-to-end NetSuite support through a full partner ecosystem.

    Our Valued Partners

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    Ready to Rescue, Optimize, and Scale?

    Let’s redefine what NetSuite can do for your business.