Select Page

Salesforce

Reimagining-CRM-with-AI-First-Thinking-featured-img.jpg

Reimagining CRM with AI-First Thinking: The Agentic Enterprise Advantage

Customers’ expectations are rising from personalizing products and services offered to proactively anticipating their needs. This is why in our hyper-digital world, organizations are not judged by how much data they store, but by how judiciously they leverage it to meet...
The-AI-Shift-in-Enterprise-featured-img.jpg

The AI Shift in Enterprise Digital Transformation

As businesses integrate AI into their digitalization roadmaps, transformation matures from incremental upgrades to systematic change. Enterprises are rethinking how they can align technologies, talent, and strategies to automate repetitive work, learn from data, and personalize...
Powering-Scalable-CX-featured-img.jpg

Powering Scalable CX Through Enterprise Tech Services

In the modern business landscape, brand loyalty depends not just on what a business delivers, but also on how it provides that offering. As expectations get shaped by instant gratification and seamless digital interactions, Customer Experience (CX) is built by everything an...
Enterprise-Digital-Transformation-featured-img.jpg

Enterprise Digital Transformation: The 2025 Competitive Edge

Advances in the digital playing field are at a new level in 2025 and will only get more dynamic. Today, small and medium enterprises (SMEs) can access the infrastructure, tools, and actionable insights once reserved for industry giants. Smoothly performing hardware,...
Cloud-First-Acceleration-featured-img.jpg

Cloud-First Acceleration Through Digital Transformation

Every enterprise today understands the need for digital transformation (DX). That said, they also realise that reaching new milestones in this journey is not easy. Many initiatives start enthusiastically, only to slow down as siloed data, legacy systems, or rigid infrastructure...

Salesforce

Cloud, Salesforce

By CriticalRiver

Demystifying Cloud and Edge Computing

The cloud’s very presence took the world by storm, and in the process, it showed that it was more than just a hoopla. We have seen immense growth in...

All, Cloud, Salesforce

By CriticalRiver

Multi-Cloud Management

Multi-Cloud Management: How & Why it will be a Game-Changer in Post-Pandemic World Digitalization is sweeping across the world. Enterprises are...

All, Salesforce

By CriticalRiver

Dreamforce, 2019, Cherished Moments

The annual Dreamforce event held from Nov. 19-22, 2019, at Moscone Center, San Francisco was an eventful, exciting experience and hugely successful...

All, Salesforce

By CriticalRiver

Einstein Analytics

Einstein Analytics at a glance is simply Artificial Intelligence (AI) powered Analytics ideally for CRM (considering Salesforce has developed this,...

All, Salesforce

By CriticalRiver

In Focus: Lightning

We feel it in our bones that this is year of Lightning, not that last year was any worse for this game changer. But the fact remains that Salesforce...

Load More

Let’s Start Something New

    Contact-form-image.jpg

    You can also email us directly at contact@criticalriver.com