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CriticalRiver Transforms Global Manufacturing Firm with IoT-Powered Automation and Enhanced Remote Insights

Impact Delivered

  • 65% reduction in costs
  • 360 degree view of remote machine utilization
  • 100% of physical computer inspections automated
  • The Customer

    The Customer

    The customer is a renowned name in the manufacturing of devices for inspection and production of semiconductor products. With a global footprint, they serve customers across all continents.

  • The Challenge

    The Challenge

    3D-Priniting-Challenges-Img.jpg

    The customer faced numerous challenges with their idle computer systems located in offices around the world:

    • Accessing and tracking the utilization of data within these computer systems
    • Exploring all software and applications installed on the computer systems
    • Analyzing CPU level statistics for each computer system
    • Identifying which computer systems are reusable
  • The Solution

    The Solution

    CriticalRiver developed an intelligent Automation-powered Bot Agent with IoT capabilities:

    • Remotely installable tracker bot agent software.
    • Determines Master IP, computer name, and local resource stats for messaging service.
    • Identifies computer system location, analyzes data, software, machine usage, and CPU statistics.
    • Features an intuitive user interface/console.
    • Enables remote machine access, data tracking, and report generation.
  • Solution Components

    Solution Components

    Bot Agent software powered by IoT

  • The Results

    The Results

    • The intelligent Automation process eliminated the need for physical inspection of computer systems
    • Enhanced customer digital experience with 360-degree utilization reports

Impact Delivered

  • 65% reduction in costs
  • 360 degree view of remote machine utilization
  • 100% of physical computer inspections automated

The Customer

The customer is a renowned name in the manufacturing of devices for inspection and production of semiconductor products. With a global footprint, they serve customers across all continents.

The Challenge

3D-Priniting-Challenges-Img.jpg

The customer faced numerous challenges with their idle computer systems located in offices around the world:

  • Accessing and tracking the utilization of data within these computer systems
  • Exploring all software and applications installed on the computer systems
  • Analyzing CPU level statistics for each computer system
  • Identifying which computer systems are reusable

The Solution

CriticalRiver developed an intelligent Automation-powered Bot Agent with IoT capabilities:

  • Remotely installable tracker bot agent software.
  • Determines Master IP, computer name, and local resource stats for messaging service.
  • Identifies computer system location, analyzes data, software, machine usage, and CPU statistics.
  • Features an intuitive user interface/console.
  • Enables remote machine access, data tracking, and report generation.

Solution Components

Bot Agent software powered by IoT

The Results

  • The intelligent Automation process eliminated the need for physical inspection of computer systems
  • Enhanced customer digital experience with 360-degree utilization reports

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