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Accelerating App Delivery and Quality for a Global Cybersecurity Innovator

Impact Delivered

  • 30% faster app development through collaboration
  • 40% reduction in email exchanges with automation tools
  • 35% fewer production bugs with improved testing
  • The Customer

    The Customer

    The customer is a Hi-tech Cyber Security company with offices in North America, Europe and Asia. The company specializes in building and delivering anti-virus solutions.

  • The Challenge

    The Challenge

    3D-Priniting-Challenges-Img.jpg

    The company encountered the following challenges:

    • Development of new applications consistent with existing applications
    • Quality assurance and testing to fix bugs, improve sluggish user experience
    • Automate marketing campaigns to save time, costs, and improve efficiency
  • The Solution

    The Solution

    • BA team uses JIRA to log stakeholder requirements; Admins support Sales and maintain systems
    • Dev team customizes CPQ, integrates features, with Consultant assistance
    • QA employs JIRA and TestRail for testing, addressing bugs, and conducting E2E tests
    • Applications team optimizes communication tools and ensures system stability with Community Cloud automation
    • Marketing runs campaigns via Salesforce; data analytics aid customer decisions
  • Solution Components

    Solution Components

    Salesforce Marketing Cloud

  • The Results

    The Results

    • Streamlined application development improved collaboration
    • Reduced email traffic with the use of automation tools
    • Fewer production bugs due to robust E2E testing
    • Enhanced marketing campaigns via Salesforce Marketing Cloud
    • Seamless project management with JIRA and TestRail integration

Impact Delivered

  • 30% faster app development through collaboration
  • 40% reduction in email exchanges with automation tools
  • 35% fewer production bugs with improved testing

The Customer

The customer is a Hi-tech Cyber Security company with offices in North America, Europe and Asia. The company specializes in building and delivering anti-virus solutions.

The Challenge

3D-Priniting-Challenges-Img.jpg

The company encountered the following challenges:

  • Development of new applications consistent with existing applications
  • Quality assurance and testing to fix bugs, improve sluggish user experience
  • Automate marketing campaigns to save time, costs, and improve efficiency

The Solution

  • BA team uses JIRA to log stakeholder requirements; Admins support Sales and maintain systems
  • Dev team customizes CPQ, integrates features, with Consultant assistance
  • QA employs JIRA and TestRail for testing, addressing bugs, and conducting E2E tests
  • Applications team optimizes communication tools and ensures system stability with Community Cloud automation
  • Marketing runs campaigns via Salesforce; data analytics aid customer decisions

Solution Components

Salesforce Marketing Cloud

The Results

  • Streamlined application development improved collaboration
  • Reduced email traffic with the use of automation tools
  • Fewer production bugs due to robust E2E testing
  • Enhanced marketing campaigns via Salesforce Marketing Cloud
  • Seamless project management with JIRA and TestRail integration

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