Empowering Enterprises with Enterprise Modernization

Re-Imagining Digital In The Next Normal

Making Enterprises Robust and Resilient
Withstand, Sustain & Grow amidst disruptions

Success Stories

CriticalRiver helped a large Australia-based Hi-Tech Company Reduce Operational Cost by 45%, Enriched Customers’ Digital Experience with Cloud Transformation Solution

Digital Transformation of a large telecom company Helped MODERNIZE its Digital Assets, Simplify Processes, Amplify Digital Maturity and deliver Personalized Digital Experience to Customers at SCALE, SPEED

Salesforce Digital Platforms Implementations

Creating 360-degree UNIFIED DIGITAL EXPERIENCE Enriching Customer Experience, Build Loyalty

Success Stories

Salesforce Community Cloud Digital Experience, Digital Experience Platform Empowered a large California-based manufacturer automate sales cycle, track revenue, Eliminate losses, fuel growth

Cypress Semiconductor, a large manufacturing company significantly increases Marketing influenced revenue and shortens sales-cycle with Pardot Marketing Automation Digital Platform, implemented in 6 weeks.

Utilities

Creating 360-degree UNIFIED DIGITAL EXPERIENCE for Utility and Electrical design Enterprises to build customer loyalty and grow.

Success Stories

CriticalRiver implements C2M, WAM, and ODM and helps a government entity integrate its digital assets, modernize utility systems and streamline processes to deliver a superior customer experience

CriticalRiver implements C2M, WAM, and ODM and helps a government entity integrate its digital assets, modernize utility systems and streamline processes to deliver a superior customer experience

Oracle Digital Solutions to meet Digital Expectations

Connected-Customers, and Employees Digital Experience
Personalized, Customized Solutions, Fuelling Growth

Success Stories

A Large Petroleum is DIGITALLY TRANSFORMED with Oracle HCM Cloud to create a seamless connected employee digital experience, minimize costs, maximize ROI.

A renowned Semiconductor company reduces support man hours by 50%, increase productivity by 67%, enhanced user experience resulting in higher end-user adoption with Oracle E-Business Suite

Cloud Transformation | Products Engineering

Cloud Transformation

Empowering enterprise with strategic migration, optimization and Cloud deployments roadmap across AWS, Azure, Google and Oracle Cloud.

Driving security, stability and scalability with Multi-Cloud management

Success Stories

A Large Petroleum is DIGITALLY TRANSFORMED with Oracle HCM Cloud to create a seamless connected employee digital
experience, minimize costs, maximize ROI.

Products Engineering

We leverage a wide-array of technology stacks and build and deliver cutting-edge digital engineering products from design to  deployment. 

Global delivery models, industry expertise, CMM level-3 processes to deliver robust                       products

Success Stories

A Large Petroleum is DIGITALLY TRANSFORMED with Oracle HCM Cloud to create a seamless connected employee digital
experience, minimize costs, maximize ROI.

Integration and Managed Services Center of Excellence

Integration Services

End-to-end – Apps, Systems, Data, and Business Process Integration – Lead to Case, Customer to Cash, CPQ, across technology stack – Oracle, Salesforce, Workato, Dell Boomi, Mulesoft, UiPath integration and Implementation.

Managed Services

Migration, Integration, Advisory, Admin, Support & Enhancements across multiple platforms, Technologies – Salesforce, Oracle, NetSuite, AI-based dashboards, reports, CI/CD services

Success Stories

Salesforce Service Cloud, Mulesoft as middleware for Integrations, SteelBrick CPQ (Quote to cash flow & CLM – Contract Life Cycle Management), Workday Integration. This large integration process helped a Hi-tech company 75% cycle time reduction, and $1M saved in admin costs per year.

Success Stories

55% improvement in efficiency, 43% reduction in IT operations, optimum up time for a large Hi-tech security company with our managed support in Salesforce marketing cloud, admin support, app development, bug fixing, testing and QA enabling business continuity.

Digital Products

mSupplier, our robust, secure, scalable Spend Management Software that enables you automate procurement process, save money, accelerate time to market

Nimoy, AI-powered, NLP-driven Chatbot Is designed to easily integrate with CRM, ERP applications and deployed across enterprise-wide areas to increase efficiency, productivity.

Blogs and More..

Multi-Cloud Management

Multi-Cloud Management: How & Why it will be a Game-Changer in Post-Pandemic World

CriticalRiver @ Dreamforce 2019

CriticalRiver @ Dreamforce 2019

Valued Customers

Testimonials

CriticalRiver has been able to navigate the challenges and help us in these turbulent times. We’ve been able to successfully merge firms. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.

Chandresh Chhatpar

Chief Technology Officer, UWorld

CriticalRiver has been able to navigate the challenges and help us in these turbulent times. We’ve been able to successfully merge firms. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.

Chandresh Chhatpar

Chief Technology Officer, UWorld

Core Values

We imbibe, believe & stand for these values

Customer Focus

Meet or exceed the expectations of internal and external customers

Respect

Listen, understand & validate everyone irrespective of their position or role

Responsibility

Take 100% ownership of your decisions, behaviours & results

Honesty

Be honest with customers & co-workers

Let’s Start

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Corporate Headquarters

4683 Chabot Drive,
Suite 350, Pleasanton
CA 94588, USA

India Office

Plot No. 5, 1st Floor,
North Block, JVP Building,
Software Units Layout,
Madhapur, Hyderabad - 500081.

MENA Office

Office #808, Burjuman Business Tower
Sheikh Khalifa Bin Zayed Road
Dubai, UAE

Australia Office

Criticalriver Australia PTY LTD
Level 8, 65 York Street
Sydney NSW 2000
Australia
Tel: 02-915 99 023

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