Industry - Manufacturing 

Transform Manufacturing by Overcoming Distribution Value Chain Challenges with Digital Solutions

Few of Our Valued Partners

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denodo
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Monte-Carlo
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Oracle
Microsoft
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Mulesoft
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Snowflake
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Accure
Success Stories 

Driving Your Success with Certainty  

Automating Lead Nurture to Boost Engagement for a US Semiconductor Leader

  • 45% increase in re-engaging dormant leads through drip programs
  • 40% improvement in lead qualification quality
  • 45% increase in prospect engagement
  • 50% reduction in manual intervention in the lead nurture process

Unlocking 360° Call Intelligence with Salesforce Automation

  • Increased operational efficiency by 51%
  • Provides a 360-degree view of salesforce tasks and information
  • Inbound and outbound calls tracking increased by 100%

Reinventing Customer Service with Real-Time Estimate Automation

  • 100% estimate accuracy
  • 40% increase in operational efficiency
  • 30% improvement in customer satisfaction
  • 50% reduction in estimate delivery time
Client Testimonials

What Our Clients Say

Letswork is engaged with CriticalRiver for providing mobility application development, and managed services. CriticalRiver empowered us to streamline Processes and Reduce Costs for Improved Efficiency and Increased Productivity. They have expertise in many areas. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.”

Omar AlMheiri

Co-founder, Letswork

Omar-AlMheiri

We want to thank the CriticalRiver delivery team for the fantastic work they have been doing on all Salesforce projects at Five9. They have become an essential part of our delivery model. They have become an important part of Five9’s automation processes, especially for sales and billing teams. CriticalRiver has become an extension of our team and has been key to accelerating our delivery capabilities on critical projects efficiently.

TJ

Salesforce Dev Team Lead, Five9

CriticalRiver helped us migrate from desk.com to Salesforce Service Cloud. The customization enabled us to offer a personalized digital experience to our customers. Working with CriticalRiver, they respected my time and budget, and we had a great experience working with them. I recommend CriticalRiver, they treat you with respect and make sure the project is on track & within the budget. Great team to work with.

Rob Lee

Founder & CEO, Swift Passport & Visa Services

Rob-Lee

Why CriticalRiver?

Deep Industry Expertise

Domain experience derived from working with leading financial institutions, as well as innovative fintechs and smaller institutions across all industry sectors.

Technology Insights

Over 30 years of experience working with cutting edge technologies, we leverage these insights to help clients build technology-driven solutions that deliver business results.

Robust Partner Ecosystem

Established partnerships with leading platform providers and fintechs that enable you to build the right solution for today and the ability for innovate for tomorrow.

Tell Us How We Can Help You

Have questions or ready to start your digital transformation journey? Our experts are here to help you every step of the way. Get in touch with us today and let’s build the future together!

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